56 réponses à ce sujet

[Br0th3rGr1mm]

Just tired to backup my game saves to an MU and the X360 tells me I can't copy this content....anyone a Bioware want to comment on why I am unable to make backups of my character saves?  I CAN move the character files but can't copy them.  That tells me I'm completely hosed if my HD belly's up.

BTW, this is for ME2 character saves...ME1 lets me copy my save games just fine. 

Modifié par Br0th3rGr1mm, 17 février 2010 - 07:32 .

[Br0th3rGr1mm]

Just to confirm...has anyone else been able to copy their character data to an MU for a backup?

[Latharion]

I am also unable to do this. Apparently, Bioware or Microsoft or both decided to lock the save files to the unit of origin (the hard drive or the memory unit), and disabled the ability to copy the files for archival purposes. I've heard others stating the reason for this being achievement related or some nonsense.



I would like to request that Bioware remove the lock on the ME2 save game data files so they may be properly archived or backed up. This is a rediculous thing to do to keep a few "problem people" from "cheating the achievement system".

[Mach7-7]

Agreed. I have posted to this and have not gotten a response from Bioware. I'm a pretty mellow guy, but what the hell? Tell us if we can or can't and why or why not

[Kim Stolz]

The reason you can copy the saves in ME1 and you can't in ME2 is because it's a different system. We had to change it so the user could have more career saves than ten. (give or take one or two) It's also a much faster system for saving (about 5X). If you're worried about the HD failing move the career to a MU and play from there. You can transfer the career but having multiples of the same career on an Xbox might do some funky things to the saves anyway.so it's best to have just one.Hopefully that answeres your questions.

[gtboyer007]

How do you transfer careers from the HDD to your MU?

[Latharion]

Kim Stolz wrote...

The reason you can copy the saves in ME1 and you can't in ME2 is because it's a different system. We had to change it so the user could have more career saves than ten. (give or take one or two) It's also a much faster system for saving (about 5X). If you're worried about the HD failing move the career to a MU and play from there. You can transfer the career but having multiples of the same career on an Xbox might do some funky things to the saves anyway.so it's best to have just one.Hopefully that answeres your questions.

Just for the sake of clarity...
Are you saying that we cannot copy our saves over to the memory unit because the system will get confused?  You mentioned that we can transfer the saves over to the memory unit so it is clearly not a space issue (else this capability would have been prevented as well).  I understand wanting to address the issue with the limited number of careers in ME1, but game corruption can (and does) happen occasionally in games, so having a backup for a huge time investment is a huge help and gives the user a certain level of assurance.  I've had corruption happen in non-Bioware games as well, also with the inability to backup the game (Fable II in this case), and losing close to 70 hours of gameplay was very very disheartening.

FYI, I now utilize a tool from Datel called XPort that makes backups/restores of my Xbox hard drive on my PC (I use a huge portable HD or this purpose), so the above issue is not as much of a problem as it was, but I do still get a bit uneasy whenever I remove the Xbox HD, and then place it back.  Using the memory unit was a nice way to backup my saves and not have to be concerned with possible drive damage because of removal etc...

Modifié par Latharion, 19 février 2010 - 04:19 .

[Mach7-7]

Kim Stolz wrote...

The reason you can copy the saves in ME1 and you can't in ME2 is because it's a different system. We had to change it so the user could have more career saves than ten. (give or take one or two) It's also a much faster system for saving (about 5X). If you're worried about the HD failing move the career to a MU and play from there. You can transfer the career but having multiples of the same career on an Xbox might do some funky things to the saves anyway.so it's best to have just one.Hopefully that answeres your questions.

Hi Kim,

Thanks for responding.  I'm not familiar with how to move a career to a MU.  Can you provide a reference to that?  Also, if we move (as oppose to copy) this career, won't the information just be on one device (MU instead of Hard Drive?).  This really wouldn't be a backup. 

In short, an awesome game like Mass Effect that spans many years and many gaming hours should have some type of backup system.  Can this be done?

Thanks for your time.

mach7-7

Modifié par Mach7-7, 19 février 2010 - 06:40 .

[Kim Stolz]

blackrhubarb 2.0 wrote...

Kim Stolz wrote...

The reason you can copy the saves in ME1 and you can't in ME2 is because it's a different system. We had to change it so the user could have more career saves than ten. (give or take one or two) It's also a much faster system for saving (about 5X). If you're worried about the HD failing move the career to a MU and play from there. You can transfer the career but having multiples of the same career on an Xbox might do some funky things to the saves anyway.so it's best to have just one.Hopefully that answeres your questions.

Considering you CAN'T copy the saves, you wouldn't have multiple copies.

You are correct...That's WHY you can't, because then you would have multiple copies

[Kim Stolz]

Mach7-7 wrote...

Kim Stolz wrote...

The reason you can copy the saves in ME1 and you can't in ME2 is because it's a different system. We had to change it so the user could have more career saves than ten. (give or take one or two) It's also a much faster system for saving (about 5X). If you're worried about the HD failing move the career to a MU and play from there. You can transfer the career but having multiples of the same career on an Xbox might do some funky things to the saves anyway.so it's best to have just one.Hopefully that answeres your questions.

Hi Kim,

Thanks for responding.  I'm not familiar with how to move a career to a MU.  Can you provide a reference to that?  Also, if we move (as oppose to copy) this career, won't the information just be on one device (MU instead of Hard Drive?).  This really wouldn't be a backup. 

In short, an awesome game like Mass Effect that spans many years and many gaming hours should have some type of backup system.  Can this be done?

Thanks for your time.

mach7-7

First off, the reason I suggested moving the careers to a MU instead of leaving it on the Hard Drive is because it sounds like people are worried about HD failure and a MU is far more stable and less likely to fail.
Secondly, I'd love to tell you how to move your career
1-Go to "My Xbox" and go all the way to the right to "System Settings"
2-Select "Memory"
3-Choose the Storage device your career is currently on (ie:Hard drive)
4-Select "Games"
5-Select ME2
6-Select the career you want to move
7-Select "Move"(For the love of all you worship as holy don't delete!!)
8-And then select the MU or other storage device you would like to move your career to.
9-Play more ME2

Thirdly, and finally. As far as I know we won't be changing how the system works. To make that big of a change now would most likely be very difficult and might cause more problems than it fixes.

I'm glad you think the game is awesome. A lot of hard work was put into it by a lot of really great people and it's always nice to hear people are liking it.

[Mach7-7]

Kim Stolz wrote...

Mach7-7 wrote...

Kim Stolz wrote...

The reason you can copy the saves in ME1 and you can't in ME2 is because it's a different system. We had to change it so the user could have more career saves than ten. (give or take one or two) It's also a much faster system for saving (about 5X). If you're worried about the HD failing move the career to a MU and play from there. You can transfer the career but having multiples of the same career on an Xbox might do some funky things to the saves anyway.so it's best to have just one.Hopefully that answeres your questions.

Hi Kim,

Thanks for responding.  I'm not familiar with how to move a career to a MU.  Can you provide a reference to that?  Also, if we move (as oppose to copy) this career, won't the information just be on one device (MU instead of Hard Drive?).  This really wouldn't be a backup. 

In short, an awesome game like Mass Effect that spans many years and many gaming hours should have some type of backup system.  Can this be done?

Thanks for your time.

mach7-7

First off, the reason I suggested moving the careers to a MU instead of leaving it on the Hard Drive is because it sounds like people are worried about HD failure and a MU is far more stable and less likely to fail.
Secondly, I'd love to tell you how to move your career
1-Go to "My Xbox" and go all the way to the right to "System Settings"
2-Select "Memory"
3-Choose the Storage device your career is currently on (ie:Hard drive)
4-Select "Games"
5-Select ME2
6-Select the career you want to move
7-Select "Move"(For the love of all you worship as holy don't delete!!)
8-And then select the MU or other storage device you would like to move your career to.
9-Play more ME2

Thirdly, and finally. As far as I know we won't be changing how the system works. To make that big of a change now would most likely be very difficult and might cause more problems than it fixes.

I'm glad you think the game is awesome. A lot of hard work was put into it by a lot of really great people and it's always nice to hear people are liking it.

Thanks again for the response Kim.  I really appreciate it.  Just to be clear, are you saying that our only option if we are concerned about the integrity of the save files is to move our career to a MU and that there is not a backup option where our career can be in two locations in case one goes bad?

If this is the case,  I'm a bit disappointed and somewhat concerned.   If this was just one game, I wouldn't be as concerned.  But since it is a trilogy, spanning from 2007  to 2011/12ish, I'm actually surprised that Bioware didn't take this into consideration.  Bad things happen and it would be comforting to have a backup.  

Thanks for your time and please pass along my feedback to Bioware.

Thanks,

mach7-7

[Kim Stolz]

blackrhubarb 2.0 wrote...

Kim Stolz wrote...




You are correct...That's WHY you can't, because then you would have multiple copies

You do understand how a computer works? That  file copying has been done for quite some time? That files on the harddrive and MU are read separately and not simultaneously?

Sorry to sound incredulous but reading this and Woo not knowing what Horde mode is, I'm starting to realize ME was a fluke.

Rather than questioning what we don't know why don't you just accept the information we give you. I tried to explain that "even though other systems have done it in the past. We tried something new that didn't allow copying of saves but would work 5x faster and allow for more save files than our first game." What didn't you understand about that?
P.S. Stanley says hello.

[Latharion]

blackrhubarb 2.0 wrote...

Kim Stolz wrote...




You are correct...That's WHY you can't, because then you would have multiple copies

You do understand how a computer works? That  file copying has been done for quite some time? That files on the harddrive and MU are read separately and not simultaneously?

Sorry to sound incredulous but reading this and Woo not knowing what Horde mode is, I'm starting to realize ME was a fluke.

I can attest to the fact that the XBox 360 does (at least as far as ME is concerned) read both the MU and the HD simultaneously, and in the save game list within ME, it lists both versions at once (which is quite confusing as we must choose which device to save to when we save for the first time or press Y).  Why ME doesn't "remember" our preference for save device, and only read off of that one until we swap it, is beyond me.  The whole problem of reading both devices seems quite silly.

Modifié par Latharion, 19 février 2010 - 11:35 .

[Latharion]

Kim Stolz wrote...


Rather than questioning what we don't know why don't you just accept the information we give you. I tried to explain that "even though other systems have done it in the past. We tried something new that didn't allow copying of saves but would work 5x faster and allow for more save files than our first game." What didn't you understand about that?
P.S. Stanley says hello.

I understand that Bioware tried a new approach to saving games, and that it did speed up the process, but it also introduced the very real possibility of save game corruption without a process to repair it, or restore it, so the trade off of speed vs stability was introduced.  Perhaps for the next game, some sort of backup concept could be developed?

Modifié par Latharion, 19 février 2010 - 11:40 .

[Master Smurf]

I am trying to move my careers to another HDD / Internal MU on my machine - I previously had two careers on a friends machine - The careers were "successfully" moved but when I start ME2 I get a corrupted saves error message.



When I move them back to previous machine they work fine - am I stuck or is there a solution?

[Master Smurf]

FCUK Bioware!!!!! - It seems if you played the game before the auto-update, once you try to use those saves after the update they become "corrupted"



I am assuming that if I clear the cache I should be able to get the saves back - is this correct?

I dont want to go to the trouble for nothing.

[Xibron]

blackrhubarb 2.0 wrote...

...

Well, Latharian had the answer. ME2 reads both the HD and MU. Your answer was lacking. The new system improves speed at the expense of choice, convenience and memory protocol. Not a good trade-off.

I agree 100% with this. because ME1 had an issue of not handling multiple memory devices properly, they took the cheap way out and simply blocked backups. Honestly, this is a big concern for me too, all saves are in one big file and if that goes corrupt bye bye countless hours of playtime. Not to mention MU or HDD failures, or pure XBox failures. For a 6 years timespan that we want a savegame to have, this is a granted that lots of people will suffer savegame losses. Bioware, please take a hard look on this decision and release a patch that allows for backups to be made.

I'm not sold that MU is more or less reliable than HDD... It does help with when fatal failures accur on the console. But frankly, why force us to live with the fear of losing this time/data or even have to worry about it.

[Akinra]

Xibron wrote...

blackrhubarb 2.0 wrote...

...

Well, Latharian had the answer. ME2 reads both the HD and MU. Your answer was lacking. The new system improves speed at the expense of choice, convenience and memory protocol. Not a good trade-off.

I agree 100% with this. because ME1 had an issue of not handling multiple memory devices properly, they took the cheap way out and simply blocked backups. Honestly, this is a big concern for me too, all saves are in one big file and if that goes corrupt bye bye countless hours of playtime. Not to mention MU or HDD failures, or pure XBox failures. For a 6 years timespan that we want a savegame to have, this is a granted that lots of people will suffer savegame losses. Bioware, please take a hard look on this decision and release a patch that allows for backups to be made.

I'm not sold that MU is more or less reliable than HDD... It does help with when fatal failures accur on the console. But frankly, why force us to live with the fear of losing this time/data or even have to worry about it.

Dido.

It is not a good system. We all know how unreliable Xbox's are, so to hope that you're console/HDD is going to survive for the next few years until ME3 comes out is worrying. I would be quite happy to have a slower save that also allowed me to back up my saves.

[Kim Stolz]

I realize you guys aren't in game design so I can understand that you think this is an easy fix that we could do in a day. It's not, this would require changing the entire system. We'd have months of changes going into indeterminate testing to make sure it worked we'd basically be retesting the entire game, all of the saves up until this point would still not be copyable and you'd have to make new saves anyway.So I'm sorry if you aren't happy with the current system. This is noted, but the odds of the system seeing any changes is very minimal and the odds of big changes are almost non existant.

[Latharion]

Kim Stolz wrote...

I realize you guys aren't in game design so I can understand that you think this is an easy fix that we could do in a day. It's not, this would require changing the entire system. We'd have months of changes going into indeterminate testing to make sure it worked we'd basically be retesting the entire game, all of the saves up until this point would still not be copyable and you'd have to make new saves anyway.So I'm sorry if you aren't happy with the current system. This is noted, but the odds of the system seeing any changes is very minimal and the odds of big changes are almost non existant.

While it may very well be unrealistic to attempt to patch the current game to allow save games to be copied, the save game system could (and should) be re-evaluated for the third installment of Mass Effect.  At this early stage of development, decisions like this are easy to include or evaluate, as the core of the game is in it's early stagesm and redesigns are very common.  So, while the problem will probably persist for the life of ME2, perhaps some lessons can be learned from it, and a better system developed through this trial and error process.

[Sockwolf]

Likewise. I'm going to make no unrealistic demands that you fix this system, but I would like to add my voice to the others that we would like it changed for ME3.



I'd happily trade save speed and slightly fewer careers for the ability to back my files up. I've lost around 7 Xbox360s due to technical faults. It isn't a particularly stable platform and I know I'd feel a lot better if I could backup my game saves. It's the whole reason I bought a MU in the first place.