20 réponses à ce sujet

[Nonamea12]

I have been running in to an increasingly annoying problem.  When playing ME2 after about 20 to 30 min my computer shuts down.  After reading the forum for awhile I believed it may be because I was running win xp on a 64bit dual core system so I was unable to access the second core.  After upgrading to win 7 and getting the second core active the problem is worse than ever.  ME2 is the only game this is happening on.  I also had a professional look at my system.  He has told me everything is working as it should.  Has anyone else run in to this problem?

[Law_28]

your computer shutting down while running a graphically intense program is likely an overheating issue.



check your PC's fans on the cpu and the GPU. they could be dust logged or maybe the thermal paste between your CPU and heat sink is gone.

[Gorath Alpha]

I am very skeptical of that "professional" person's qualifications. There is exactly one bad component on any system that creates that particular symptom, and an actual computer gaming expert would have spotted it at once. In well above 90% of such situations, your power supply is weak, dying, and / or cheap junk that is on the verge of blowing up.

You are gambling on losing the most expensive components in that computer by avoiding the purchase of the needed quality brand replacement.

(For the first responder, heating almost always gives a far greater range of symptoms to report on than a too-weak power supply does.) 

Gorath
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Modifié par Gorath Alpha, 17 février 2010 - 08:38 .

[Law_28]

Gorath, I think you are right on with the PSU.

Though with past PC's ive had those symptoms because of overheating CPU's.



OP, how about posting your system specs and your PSU wattage?

[Gorath Alpha]

Gorath Alpha wrote...

You are gambling on losing the most expensive components in that computer by avoiding the purchase of the needed quality brand replacement.

Here is an excellent "500 watt" Seasonic: http://www.newegg.co...N82E16817151080

only $68 -- a bargain!

Sorry, this was supposed to be an edit to my last message, not a new one at all.  Oh, well! 

G

Modifié par Gorath Alpha, 17 février 2010 - 09:54 .

[cancausecancer]

Check your event viewer. In my Win7 when my cards used to overhead it reported in the event viewer (Start, Run, eventvwr.msc) that my graphics card overheated and it shut the computer down.



When your whole system powers off during a game then these are the things I'd check:



For Power Supply brown outs you can try disconnecting any extra USB peripherals, DVD/Blueray drives, non essential hdds, LED lighting, useless fans, etc.. and see if it your graphics card runs fine with those extra amps. Another option to check the psu is to see if you can balance the load between the two 12v+ rails. Some power supplies tell you which cables coming out of them run on which of the two rails and which rail is feeding the cpu so you can try to balance it out. My current powersupply has it this way so I have my vid card on one rail and everything else on the other. If your psu is a dual rail (most are I think) and it's rated at 48amps for 12v+ then you get 24amps per rail and if everything is all on one rail then it can brown out with 24amps still free on the other rail.



For GPU's overheating try running low graphics to see if this clears up. I bought a Zalman GPU + vid card RAM cooler a few years ago when I had a hot card and it fixed it.



For CPU overheating (which isn't as common as the GPU overheating) you'll want to check your temperatures with speed fan or something. Whenever I get a CPU which is overheating I first check to see if I can clean out any lint-dust blockage and if there is none then I replace the thermal paste. Last year I replaced the thermal paste on my toshiba laptop's cpu.



Another thing to consider is your room temperature. My last GPU overheat was because I had the air con put up to 30 degrees celcius, turning off the room heat solved the prob.



If it's the PSU and you can't afford to replace it with a new large one you can try adding a 2nd spare one. In my old system I had a 460watt psu and added a new vid card I had brown outs while playing Oblivion so I put my old 350watt psu in my dvd bay and linked it's Signal On pin to my main psu's Signal On pin with a wire I cut from a mouse cable. Both turn on/off together and I put my fans/drives on the 350watt which freed up the amps my vid card needed.

[Gorath Alpha]

In line with that last comment about linking two ordinary PSUs, there already are two kinds of secondary PSUs, one of which looks pretty much the same as an ATX standard one, and is used in larger server boxes containing many drives. The other is designed to slip into a spare 5 1/4" drive bay, and is specifically for use with high end video add-ons.

[Spiritwolf1]

In the above posters defence, I am having the same problem on both mass effect and Mass Effect 2 and this is my... 8-9th run through on either and the first I have run into the problem. The only things that have change on the computer is when Mass Effect people had me update my drives. Now I cant play either games.

[PnXMarcin1PL]

I had the same problem 3 weeks ago. My PSU was damaged and died during a test in friends computer service. So they gave me a new PSU on warranty rules. Everything is fine now

[Spiritwolf1]

my computer is not damaged. I had a hard time when I bought mass effect getting it to load. They told me to update the drives but didnt tell me how. However the game began to run on its own and I didnt bother. Then the other day, I learned how to update the drives and I did so on my computer and that was when this problem started.

[Gorath Alpha]

Spiritwolf1 wrote...

In the above posters defence, I am having the same problem on both mass effect and Mass Effect 2 and this is my... 8-9th run through on either and the first I have run into the problem. The only things that have change on the computer is when Mass Effect people had me update my drives. Now I cant play either games.

Drives come in three primary varieties: Hard Drives, which very seldom have firmware reflash options, optical drives, which do have firmware reflashing options, and Solid Sate Drives, which also have firmware reflash options.  But the terminology used almost never is referred to as "updating" drives. Are you adequately grounded in the terminology to confirm that you were asked to "Update a DRIVE"? 

Anyway, exactly as has already been discussed, games do not have access to the OS's shutdown procedure, and software in general has no normal access to the power supply's switching functions.  Bad power supplies are the cause of a variety of shut-down symptoms that occur without the Operating System being able to control it. 

You probably need to carry your machine to a Tech to fix it before blaming software for your hardware problems, including bad maintenance. 

Gorath

Modifié par Gorath Alpha, 13 décembre 2010 - 05:49 .

[Spiritwolf1]

upgrade was the terminology

[Gorath Alpha]

Then "Drives" is the inaccurate term.

[Spiritwolf1]

I know where the problem lies, its not the power but the fan. I have cleaned up the fan now and we shall see if that helps. If not Ill take it into the shop.

[Yurych]

Nonamea12 wrote...

I have been running in to an increasingly annoying problem.  When playing ME2 after about 20 to 30 min my computer shuts down.  After reading the forum for awhile I believed it may be because I was running win xp on a 64bit dual core system so I was unable to access the second core.  After upgrading to win 7 and getting the second core active the problem is worse than ever.  ME2 is the only game this is happening on.  I also had a professional look at my system.  He has told me everything is working as it should.  Has anyone else run in to this problem?

I have the same problem. It appeared when I've finished ME2 for the first time. My PC began to shut down every time i used Fast Save (F5). I've lost all my achievements and medals that way (it's just disappeared). 
1) I've run harddrive test - OK
2) CPu temp - 60-67 C during the game
3) Video card temp - 75-80 C during the game

[Gorath Alpha]

You do not have a "game" problem at all. Please read the answers to the question:

Gorath Alpha wrote...

I am very skeptical of that "professional" person's qualifications. There is exactly one bad component on any system that creates that particular symptom, and an actual computer gaming expert would have spotted it at once. In well above 90% of such situations, your power supply is weak, dying, and / or is cheap junk that is on the verge of blowing up.

You are gambling on losing the most expensive components in that computer by avoiding the purchase of the needed quality brand replacement.

Here is an excellent "500 watt" Seasonic: http://www.newegg.co...N82E16817151080

only $68 -- a bargain!
-

Gorath Alpha wrote...

Anyway, exactly as has already been discussed, games do not have access to the OS's shutdown procedure, and software in general has no normal access to the power supply's switching functions.  Bad power supplies are the cause of a variety of shut-down symptoms that occur without the Operating System being able to control it.

You probably need to carry your machine to a Tech to fix it before blaming software for your hardware problems, including inadequate (dust prevention) maintenance.

The particular Seasonic PSU linked above is certainly on a different page at Newegg by now, or has been updated to a newer model, but is is an excellent mid-size power supply. 

Modifié par Gorath Alpha, 15 décembre 2010 - 07:29 .

[Nwurts]

I have been running dragon age on top settings for several play through never had one lick of problems with my computer just randomly shutting down...the second i bought this game and started running it i get to the second mission like where you recruit mordan solas or however you spell it and my computer just shuts down out of no where checked my temps and such everything seemed in normal order...plus i know people with half the system i have and i have a decently new 1000 watt power supply an evga p 55 motherboard ddr3 dual channel 8 gb RAM an nvidia geforce gtx 470 an intel i7 860 processor...seems like more than enough power to run that game with no problems yet it shuts my pc down...i think im just gonna call this game a write off b/c i dont have issues like this on other games

[Gorath Alpha]

Fine. We can't keep you from making such a mistake. The truth has already been named. That's sufficient for me.

[Nwurts]

well im open to suggestions but nothing seems to be just hitting me for whats wrong with mine you solved his issue but im having a similar issue different pc and build...id love to play the game but at this rate i cant...b/c i dunno how to fix it

[Bogsnot1]

Please register the game on the forums. This is not an accusation, but given the spate of users with illegally downloaded copies coming to the forums asking for help, forum registration is the only way we can be sure we are dealing with a legit copy. Illegally downloaded copies include hacked and modified files which could be either corrupt, or full of malware which could be causing the problems in the first place.

Also, fire up the config utility and give us all teh infromation thats listed under System -> Summary. This includes drivers versions.

[Vociferation]

Just went through this...exact same problem...as stated in another post. I'm anal about keeping the inside of my puter really clean. However, recently discovered that my Nvidia card has a plate on top of its sink and fan housing that retains dust...I mean it cakes it in and you'll never see it w/o removing plate. So, before destroying all your work please try to remove plate...if have this...and clean, clean, clean out all that crap. Once done, mind does not crash at all. Also, keep it elevated off dusty floor...I did install an additional graphics fan as well.



Namaste,

b