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Lack of info. Bioware


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#51
AntiChri5

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IssacG0ndel wrote...

Jagrevi wrote...

I think perhaps the chicken may have it a bit more right than the illusive man.


Assuming this is me ... could I please not be reffered to as "The Chicken"?


Perhaps change the avatar?

#52
Jagrevi

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Yeah, didn't mean it as any kind of an attack, just didn't remember the name.



Black-haired Dwarf is right that if you don't want to be associated with a chicken, probably not having a chicken-face would help.



That being said, I won't repeat that mistake with you. Apologies.

#53
kaff33nd

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I seriously don't understand what's wrong with asking for BioWare to give some info on the future of these DLCs.

#54
Acero Azul

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I saw the same thing happen on the Socom forums, stop smothering Bioware, they came out with like 8 dlc items off the bat and a dlc character...give them time.

#55
kaff33nd

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I'm giving them time. All I ask is that they ask for time. Something along the lines of "we are aware that the DLCs in question are highly anticipated, and we apologise for the long delay, but we are working on them so that they can be made available for download in the very near future". That would rock, as it would show us that a) they do intend to release it soonish, and B) they care about what their customers want.

#56
DracoFulcrum

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obie191970 wrote...

Here's something for you impatient types.... Kasumi vid.  Who knows how real this is - Major spoilers in the vid, BTW.

www.motionbox.com/videos/d499d8b01a1ae4c05c



Vid looks like the game's off the pc and has been modded, note sheps hair, so the kasumi stuff could be hidden in the game files or it's a clever hoax.

#57
Kolos2

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well at least thy dont lack the energy  updating the news about the ME merchandise on a regural basis; since thats vital

Modifié par Kolos2, 20 février 2010 - 12:12 .


#58
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kaff33nd wrote...

I'm giving them time. All I ask is that they ask for time. Something along the lines of "we are aware that the DLCs in question are highly anticipated, and we apologise for the long delay, but we are working on them so that they can be made available for download in the very near future". That would rock, as it would show us that a) they do intend to release it soonish, and B) they care about what their customers want.


i don't understand why people feel entitled to news updates? Just as much as the DLC content is Biowares to release, the INFO is Bioware's to release too. 

News will be released when Bioware wants to, not when enough threads are made to complain about it. good christ.

#59
Kolos2

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scyphozoa wrote...
i don't understand why people feel entitled to news updates?


ehm becouse i paid for it? and might continue support bioware products if there is a proper attitude towards the end  consumer ?
And becouse it was stated, we will recieve them on a regural basis?

For me if a company that i buy products from claims to do something after thy set a time frame , i do expect results or at least some info about it.
If not why trow a bone and announce the DLC content in the first place ? 

Modifié par Kolos2, 20 février 2010 - 12:21 .


#60
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News will come when bioware wants to release it, not when people ask for it. no matter how many times they ask. I LOL at the idea of the earlier post that says "We apologize for the delay"



Bioware isn't delayed, they are right on time. People are just impatient. Releasing information is just as much of a business and marketing move as releasing actual content, so it will be done on Bioware's schedule, not anyone elses.



This is not to be hostile, its just common sense IMO, this is business and how business works. Lets be absolutely clear, Bioware has released more DLC in the first 3 weeks than most games ever have. I want it too, really really badly, but I recognize that these posts are just clutter and nothing more.

#61
silverfoxIII

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mass effect 2 first trailer was a year ago today.....where did the time go

#62
raz3r

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I didn't know about this "Kasumi", it looks real in the video, I mean they could have modded textures but what about the voice?

#63
matt30822

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DLC isn't normally planned out or announced a great deal of time in advance by many publishers. Take for example the last Assassin's Creed 2 DLC pack. The release date and info beyond the name of the pack was released just a single day before it hit the Xbox and PlayStation marketplaces.



Fact is that if they announce a date or give info for the DLC before it has passed certification and then for some reason during certification it needs to get delayed we 1,000 threads saying WTF happened to the DLC.



Much better for the devs to simply say hey DLC is coming out tomorrow/by the end of the week and getting the announcement date right then say announce it a month before it is finished and then have all the complaining on these forums if it gets delayed.

#64
Lonely_Fat_Guy

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DigitalLiquid I wrote...
Zaeed on the other hand...


shut your mouth! Zaeed was dope!

#65
ammit23

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I have to agree with OP. Bioware is a division of EA, which is a publicly traded company - NASDAQ: ERTS. There is in fact some of us that play Bioware games that are also investors. Investing is all about watching news and trying to predict future trends. A company, including their subdivisions, that fails to deliver timely news does not attract new investors and looses their current ones. As an investor (in general, no current stake in EA), I see Bioware's lack of news updates as being completely contrary to the rest of EA corporate behavior. A quick look at the news portion of BW's main page finds it horribly out of date (Dragon Age is currently in development...). Aside from the corporate/investing news, the lack of solid info on game-specific items, IMO, suggests BW is likely to reduce their future sales because of partially alienating their customer base - strong fans make for good business. Then there's the DA:O/RtO fiasco combined with what appears to be delays in ME2 DLC. To me this says BW has increasing problems in getting products ready for market on time &/or producing quality products. And lots not forget mr. stanley woo! All and all, BW's behavior makes me seriously question their future performance. This isn't to say they can't produce games that sell a lot of copies, ME2 did just that. But I see them as bringing in far less than their potential profit and they're on a downward slope. So I for one will keep my investment elsewhere as EA is allowing this to go on at Bioware. In the meantime, I'll set aside the less-than-complete ME2 game until later this year and will focus my interest on other developers that keep their news up to date while focusing on substantial additions to games (add-on packs of substantial content several months later is ok) rather than releasing new guns, stickers, and dolls.

#66
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investors get to go to investor meetings that the public don't. being an investor has nothing to do with being a customer. if you are an investor, go to the investor meetings and let your voice be heard.



i wish i could go to investor meetings :(

#67
phordicus

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they're damned both ways. if they specifically state any kind of date, no matter how many caveats they attach, one group of whining sticklers will hold them to it as though a contract were signed in blood. on the other hand, if they're vague or don't say anything at all, the other group of whining sticklers assert that they're being aloof or lazy.

on top of that, there was the very recent lolstorms (trademark pending) of RtO getting leaked and enjoyed by pirates (and with no bugs fixed or changes made, essentially pissing on the legit consumers), the EA/BW market test of WK, and the scandal of original content pulled and repackaged as New Purchase Incentive.

they've got a lot of data to go over on how to handle DLC. this tired tactic of baiting them for info is never going to work.

#68
ammit23

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Info from investor meetings is not secret and is widely available (simple web search). Trust me, it's not anything special... "In 4th quarter we plan this", "in 1st qtr next year it'll be something along the lines of this" They don't go into specifics because investors don't care what the characters are, what the plot lines will be, etc., they want to know what the expectation for sales will be.

#69
ammit23

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phordicus wrote...
they're damned both ways.

Agreed, my point is that corporate strategy of lots of smaller DLC is not as good as the more common add-on packs that come months later but are larger in content.  I understand why they thought it might be better - $5-20 more frequently should be better than fewer $40-50 customers that requires extensive additional development by the company.  But it appears BW is having to put as much time and energy into publishing their smaller DLC's as others put into bigger add-ons.  Also, trickling out small parts that are so obvious leads to customers getting disgruntled, regardless of how they handle it.  Even without specific news about hammerhead, elevator screen for 4th deck says "hammerhead garage" and there's an  empty spot across from shuttle that just screams for something to be put there.  As for the character, there's an empty spot next to Jack in character line-up and PC files that are very descriptive in their names.  So the general impression is that they developed the game, but only released a fraction of it. 
So, if they choose to go DLC approach, little or no prior notice is probably better to avoid backlash.  And for goodness sake, don't make it so obvious!  If they are trying to get out of the fix they've put themselves in, fessing up and providing information is only way out (same as the lesson learned by many politicians!)

#70
Kolos2

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scyphozoa wrote...
 I want it too, really really badly, but I recognize that these posts are just clutter and nothing more.


Ofc thy are, its not like the marketing department is monitoring those boards and all the sudden thy gonna see the light of reason with it. Im quiet aware posts like those change nothing

But im stating my own displeasure of a lack of services from a company i bought a product from. You know, my capitalist god give right to bit.ch as an costumer

I even can tell you how Bioware  will get this next DLC out;
.
-the whole thing will linger like this till the 3th of March, With GDA we will ge a few details, then a few days after (if thy dont screw it up again as thy did with almost every single content dlc) you will get all the info about it while you play the damm thing,  News service at its outmost

Knowing that im not glad about the community service here, but then maybe in a week or so thy gonna out up N7 underwear merchandise  with a Sheperd face printed on it

.

Modifié par Kolos2, 20 février 2010 - 02:11 .


#71
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I guess what I don't understand is why you think it is a lack of service? Bioware just released DLC. You want more? SO you just want to be satiated and pacified? What extent of DLC will satiate you?



I am not satiated but I also don't think Bioware is providing less than adequate service. You should see how companies like Sega, Capcom, Konami etc.. treat their DLC. It is practically non existant or if it does come its once every 6 months and costs money.



Bioware has created one of the first DLC networks, something no other game studio has done to comparison. Ubisoft has a mediocre equivalent but Bioware's cerberus network is already leaps ahead of the industry.



so why do you feel like they are not providing a service you feel entitled to? other than impatience? if you just say i'm impatient but bioware is doing everything right, then the thread dies and you just have to twiddle your thumbs and wait like everyone else. the idea that bioware is somehow failing by not meeting your personal schedule is absurd, even as a paying customer.


#72
obie191970

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DracoFulcrum wrote...

obie191970 wrote...

Here's something for you impatient types.... Kasumi vid.  Who knows how real this is - Major spoilers in the vid, BTW.

www.motionbox.com/videos/d499d8b01a1ae4c05c



Vid looks like the game's off the pc and has been modded, note sheps hair, so the kasumi stuff could be hidden in the game files or it's a clever hoax.


Bingo - The original link said the guy hacked it from the game files.  Whatever else he did influence the vid I do not know.

#73
kaff33nd

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@scyphozoa - the problem I'm having, is that the content most of us are waiting for was meant to be in the game at launch (as far as I can tell), but EA said "Jan 26th" so the content was left out to meet the (absurd) deadline. Had BioWare been free to release when they were good and ready, we'd still be waiting, but we'd have all 12 crew members plus the Hammerhead, and all these armors and weapons to boot, when the game finally did come out. I'm prepared to wait 6 months for a packaged expansion that adds several hours of content (such as Bethesda's excellent exp packs) and pay normal store prices for it. But to say "we're only selling black coffee, but we'll throw in milk and sugar for free" and then have the gumption to "give away" curdled milk is a bit much imo.

I agree that all this wishing is probably pointless, and that we don't have a 'right' to "demand" content, but the forums are open and as long as we stay within the guidelines I see no harm in asking for info. If it offends anyone then they can always not read these threads.

#74
jamskinner

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scyphozoa wrote...

News will come when bioware wants to release it, not when people ask for it. no matter how many times they ask. I LOL at the idea of the earlier post that says "We apologize for the delay"

Bioware isn't delayed, they are right on time. People are just impatient. Releasing information is just as much of a business and marketing move as releasing actual content, so it will be done on Bioware's schedule, not anyone elses.
This is not to be hostile, its just common sense IMO, this is business and how business works. Lets be absolutely clear, Bioware has released more DLC in the first 3 weeks than most games ever have. I want it too, really really badly, but I recognize that these posts are just clutter and nothing more.



Maybe you are new here.  Many of use waited over a year(about 1 and a half) for any info on DLC for ME1 and never got any.  Finally Bioware just dumps the DLC on live and never ever even anounces it.  Not on their website or anywhere else. 
During this year and a half wait Bioware would not address the DLC at all other then it was coming. They wouldn't even say if the content was at the end of the game or somewhere in the middle like BDTS was. Now, basically 2 years after the fact they are finally fessing up.   Talking about how they had problems putting in the DLC because they did not design ME1 for it.  It sure would have been nice to have that information about a year ago.

This is why many of us want to know up front what the schedule is for this DLC.  It has nothing to do with getting DLC right now.  It has more to do with are we going to go through the same circus of before release Bioware promising the world to get us to buy the game and after falling well short. 

Modifié par jamskinner, 20 février 2010 - 03:16 .


#75
ammit23

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Best I can tell from internet searches it all started on Jan 19 with Dr. Ray Muzyka, "co-founder, BioWare and Group General Manager of the RPG/MMO Group of EA" when he announced the Cerberus Network and DLC's:

After launch, BioWare will release another DLC pack for Mass Effect 2 that introduces the Hammerhead, a new vehicle in the Mass Effect
universe. (...) In
addition to this new vehicle, BioWare will release new missions and
unique in-game items, including Cerberus Assault Armor which boost
shields, health and heavy weapon ammo and the M-22 Eviscerator Shotgun.


Most people would probably take that statement as suggesting the hammerhead was to come out relatively soon, and maybe even before the armor/shotgun DLC.  So, it would appear that everything stems from one head-honcho at BW that spouted off with a poor choice of words, lack of information, or general foot-in-mouth-syndrom. 

Now a month later, we have every right to question BW's ability to deliver the promise DLC for hammerhead, new missions/characters, etc. All they've been able to get out so far is a shotgun and an armor suit.  To be a repeat of ME1 or not, only time will tell because BW sure isn't going to bother...