13 réponses à ce sujet

[bruno0091]

Right, I did do a quick search for this, though probably not very well.

Basically this account (a original bioware one) has my DLC linked to it, which I thought was fien at the time, however, it seems you can't log into dragon age using the username/password combo I use to login here... so what do I do now? Do I need to convert the account somehow?

[Dateranoth]

You should be using this login info. However you may need to also create an EA login and make sure its linked to here.

[bruno0091]

Ah, how do I go about that?

when i try logging ingame, using bruno0091 + [password] it doesn't work, as it asks for an email address and password. Which isn't what I use to logon here.

Modifié par bruno0091, 07 novembre 2009 - 09:28 .

[Dateranoth]

That's the odd thing... The accounts should be linked already. However, trying going to :

http://www.ea.com/

and loging in. Should be able to login with this username password here. If you can't then try creating a new account there using the same info here and it should link up. 

The other option is to try changing your password on this forum.  It sends you to the main ea user profile site to do it.

Modifié par Dateranoth, 07 novembre 2009 - 09:32 .

[bruno0091]

Nah, see I get this error: http://img132.images...loginissuex.jpg



This is quite worrying as you can't reuse the DLC codes.

[Dateranoth]

Did you try logging in with the email address associated with this account? Also you can try the change password on this forum and it should take you to the ea site as well.

[Dateranoth]

BTW. reading the OP again I see you said username/password. The DAO login in game wants the email. So you were trying to login using the EMAIL and password associated with this account right?

[bruno0091]

I just noticed whats going on, the email on this account has been wrongly entered as gnail.com >_

When I try and change it I've already got an EA accoutn that uses gmail.com. So I guess the question is, how do I fix this

Modifié par bruno0091, 07 novembre 2009 - 09:51 .

[Dateranoth]

welll... I had this issue, but it was before I registered and DLC here. So, I can offer you a solution, but I can't be 100% sure that everything will work out right since you've already registered the DLC.



The easiest way: If you have nothing associated with the other EA account is just to abandon it. Go change the email to something random and then it will let you change it here. If you do still have things associated with it then you'll probably have to combine the accounts through their support staff.



I was going to recommend deleting this account but since you already registered the DLC and its registered to gnail.com it's not a good idea.

[Dateranoth]

However, if you do want to keep the other account I would highly recommend contacting customer service so they can combine the two accounts. Until then you should be able to play by just using the gnail.com address in DAO for the time being.

[bruno0091]

Yea, I had the same idea and did just that, change my correct gmail ea one to be a different email I use and changed gnail to be gmail and it seems to have linked the two up now I've logged out and in. Sadly my gamertag is linked to the one I changed the email on, but TBH I don;t care too much about that.

Modifié par bruno0091, 07 novembre 2009 - 10:01 .

[Dateranoth]

Yeah, well. For now you can play this at least. I'd contact EA Support still. They should be able to combine the accounts fairly easy.

[joachimvoet]

Hey, where can you redeem the codes on EA.

I did already redeem them on this site but thed don't appear in-game.

[joachimvoet]

They also don't appear on the DLC space on DAO