8 réponses à ce sujet

[Skippy Joe 27]

So, I just picked up ME2 for the PC the other day and after installing it and getting to the load screen I select start a new game, choose my sex, and it goes to the next load screen and just stops loading after about a second and just freezes the picture on the load screen. I end up having to use the task manager to close the program and get to the desktop. Does anyone have any suggestions for this, it's really frustrating...

[DennisdaMenace55]

I am having same problem but there is a patch due out monday the 22nd

[NeoAnalysis]

Joe, they're probably going to need a little more information on your specific situation before they can help you.



Important information any tech support effort will need from you can often be found by running "dxdiag" from the command prompt.



Information you should considering including ..

-Operating System

-Graphics card or chipset

-Ram (amount, type, and frequency) (example 4 gigs ddr2, 1033)

-DirectX version (9.0c, 10, 11)



Optional items and items usually left off until requested ..

- Motherboard model and bios version / motherboard chipsets

- If you've overclocked your system

- Page file size

- hard drive models and firmware versions.

[Kenny Lim]

Mine has the same problem, except for the fact that the game was running fine (since Jan 28th) until 2 days ago...

EDIT: Found the problem, just upgraded to a core-i7 processor and everything works fine now.

Modifié par Kenny Lim, 24 février 2010 - 09:05 .

[Skippy Joe 27]

Well as far as my system specs:



Windows 7 Ultimate 32bit

NVidia 9600 GT

3 gigs of DDR

DirectX 11

AMD Athalon 64 Processor 3000+, 1.8GHz

Page File: 1131MB used, 5009MB available

And no overclocking at all.

[Recnamoken]

Athlon 64, there is your "culprit".
The bad thing is, right now ME2 doesn't like to work with Single Core CPUs.
The good thing is, it's easy to fix with the Patch that gets released today. Bioware fixed the problems regarding Single Core CPUs, although we don't even meet the system requirements. That's a nice act of goodwill from Bioware and i really appreciate it. I have a Single Core CPU as well.

Modifié par Recnamoken, 22 février 2010 - 03:50 .

[Skippy Joe 27]

Well, patch 1.01 seems to have fixed the problem. Thanks for your comments everyone!

[raymond85]

Hi Im having the same problem as skippy, spec, Dell Quad 4 ,2.4 ghz Ati 5890 1gb card, Vista 32 bit up to date, any help please..

[anjumrajkhan]

i have tried this one and succeeded



"Alright I have worked out what the problem is.

The Mass Effect 2 Installer is a disgusting abomination that should never have even existed.

To fix this problem, install Mass Effect 2 as usual, then extract the Movies.rar file from your Mass Effect 2 Disc 1 to where your Mass Effect 2 movies have been installed.

The movies have not been entirely installed, which is why it won't load properly.

If you manually extract all the movies from the disc to your destination folder, it will all be in there properly and Mass Effect 2 won't have any trouble loading."



worked for me

you should try it