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Question about Account Deletion/Recreation


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#1
Guest_ivan.inverse_*

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My account is already linked to my EA Online account. I've already tried this once to change my name, and it didn't work. I still want to try before I register any promotional items with my Bioware Social site account. So, what I want to do is delete my account and reregister with the same e-mail address and EA Online account linked to it, but with a new name here. Do I have to wait a certain amount of time for the cache to clear or what?

Please and thanks.

#2
Snoteye

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This is not possible. You must either retain the e-mail address and create a new EA account or retain the EA account but with a different e-mail address. For the former, EA support is able to move user entitlements and PSN/Gamertag to the new account.

#3
Guest_ivan.inverse_*

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So, if I'm understanding you correctly, I can make a new EA Account and have them move my Gamertag and Promotional Content to that new account?

As you may have noticed, I already tried this song and dance again. I changed the e-mail on my current EA account and went about re-registering here, but it "automatically detected" this user name from my login information even after I had changed my e-mail address and verified it.

Modifié par ivan.inverse, 23 février 2010 - 07:28 .


#4
Snoteye

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ivan.inverse wrote...

So, if I'm understanding you correctly, I can make a new EA Account and have them move my Gamertag and Promotional Content to that new account?

Correct. Several users have done so in the past.


ivan.inverse wrote...

... but it "automatically detected" this user name from my login information even after I had changed my e-mail address and verified it.

Precisely. That's why you must choose either e-mail address or EA account.

#5
Guest_ivan.inverse_*

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Well, I've fired an e-mail away to EA support. Let's see how this goes.