3 réponses à ce sujet

[AbnormaliaMECE]

I finally received ME2 CE for Xbox.

After launching Game on Xbox I entered Cerberus network code there and was able to donwload 3 DLC-s from there.

Then I come to http://social.bioware.com/ and entered code for additional DLC.

It said code is ok, restarted box. no new DLC-s.

Then I noted that I have no Xbox account linked to current one. I use different email for PSN.

I registered new one using Xbox email.

but when I try to redeem code It say already used.

Is there way to get my DLC-s ?! I tried support, nothing...  

I also bought Deluxe editin on PC, 

help me, help you.

Thank you in advance

Modifié par AbnormaliaMECE, 24 février 2010 - 07:06 .

[trickfred]

You'll have to contact EA Support to help you merge the two. Make sure you let them know what DLC you are entitled to, and that your merged account (when fixed) has access to all of it.

[AbnormaliaMECE]

Hello,



Thank you for contacting Electronic Arts.



We are really sorry for the inconvenience caused to you. We have checked your account and found that the code is used into your account:(*******@gmail.com) but gamer tag is not linked to your this account so get it linked and use with same email id and password. You should be able to see the item in your downloadable content in the game menu.



If there is anything else we can help you with please do let us know.



Sincerely,



****

EA Customer Support.



----- So When I try to add XBOX gametag is say It's already taken.

[Abnormalia]

I created secondary account on xbox using another email.

I was able to login and download:



Collectors' Weapon and Armor

Blood Dragon Armor

Inferno Armor

Incisor Sniper Rifle



But no Cerberus Network access, code already used...



So after chatting I have following situation:



1 DLC was transfered ( Blood DLC Armor ) to primary account.



What about other 3 ?