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DLC and Registration Issues: February 26, 2010


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#26
Darkcipher

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Uhm, I played my game fine yesterday, now the DLC tab says that Return to Ostagar is unauthorized and the download page has Blood Dragon Armor and Return to Ostagar downloading at 0%.



Any idea on when you might fix this so I can play the game I purchased and have been playing since December?



This seems like a really poor way to validate DLC when problems on your server make the game unplayable.

#27
Mozadon

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I installed the game 2 days ago and I cant redeem the shale code or the blood dragon armor code is this why?

#28
hondapre

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This is Really annoying I just purchased Ostagor and wardens keep but cant download. I know bioware is prob at work tryin to fix but come on now THIS IS A EMERGENCY!!!!!! This is not acceptable especially with the upcoming release of Awakening. Hurry up Bioware I hope this is you #1 priority right now!!!

#29
ArronCDN

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Love Bioware and their games. Ive played a lifetime's worth on NWN single player and persistent worlds. I love Dragon age, but i hope they open the DRM up at some point, and MULTIPLAYER. And a Linux Client would great, thats without saying (only reason i have windows installed).



Hope you get your servers fixed NOW, Multilayer ASAP, remove DRM and a Linux Client very soon.



If any Bioware people go home for the weekend, and leave their players hanging, maybe you should very seriously rethink DRM!

#30
adriano_c

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this is getting a bit ridiculous now...paying for something and being unable to even use it?

#31
Chris Priestly

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Hello everyone.

Thank you for your patience. We believe we have fixed the issue preventing people from registering their DLC or games.

If you were having problems, please try again. If you continue to have problems, please let us know here. Thank you.




:devil:

#32
samedick

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Works for me, THANK YOU

#33
WitoldA

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Downloading still stuck at 0%. One additional download DAO_PRC_OPROMO_ME has appeared (also stuck at 0%)

#34
WitoldA

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Wait... false alarm return to ostagar just started downloading. Thanks for help ;)

#35
Devonae

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Mighteemouse wrote...

Perfect justification for why DRM is a great idea but poor execution.
DRM should only be executed at the point of install. what if my internet was out... what if i spent all of my internet bill money to buy the DLC (not really the case but still)
constant internet required content should be classified as online gameplay functionality... not DLC.
DLC=Downloadable content. I bought it, downloaded it, registered it, played 30 hrs on it... why do i have to reauthorize it on the same install.... poor execution... that's why.


I agree.. Why not just give us a manual download option?
:whistle:

Note.. as of now Warden's Keep is still at 0%

Modifié par Devonae, 27 février 2010 - 12:30 .


#36
Crashcart

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A buddy bought me the deluxe digtial edition, still can't register it or get the codes for the DLC that came with my copy. I'm assuming the 2 issues are related?

#37
Devonae

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I also now have an extra odd download called: DAO_PRC_OPROMO_ME with no description. ??

Modifié par Devonae, 27 février 2010 - 12:33 .


#38
sonofajoiner

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So, Return To Ostagar has downloaded and installed, but the Wardens Keep won't budge; neither will whatever DAO_PRC_OPROMO_ME is. Any ideas?

#39
swrs3d

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When I hit resume from the main menu it says I can't use that save because it has DLCs that arent authorized on my account...which they are

#40
swrs3d

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Oh, also when i start the game I get an error message saying "DAUpdaterSvc.Service.exe has encountered a problem and needs to close". this has happened oncew before and i had the same login problem so i assume theyre related

#41
DigiTM73

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Devonae wrote...

I also now have an extra odd download called: DAO_PRC_OPROMO_ME with no description. ??

I have the same thing here.  And I could only get Ostagar and Blood Armor, the rest are still sitting at 0% downloading.  The legit client gets hurt more these days.

#42
sonofajoiner

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And I still can't register my retail copy of the game. Keep being told the product code is invalid. Which, you know, it isn't.

Ah, forget it. I'll have another go at this downloading malarkey later. I don't want to leave Alistair alone too long. I think he has a thing for Morrigan.

Modifié par sonofajoiner, 27 février 2010 - 01:03 .


#43
mistwalker1989

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i con t register too and my downloadable dlc there isn't warden's keep why??

#44
Dr.Strangelove89

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I could register and redeem and all but I still cant download them. They just dont show up in the game..

#45
Flaming Gamer

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Despite having purchased my 400 Bioware points and seeing them in the game I don't have Ostagar available to download on the list. Am I doing something wrong?

#46
Hailic

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I was finally getting around to dl return to Ostagar and I don't even have it as an option as DLC

#47
Victor Wachter

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If you are still having a problem purchasing or downloading DLC, this this: Open up the folder My Documents\\bioware\\Dragon Age\\Settings and delete the offers.xml file.



If you have downloads that are stuck, run the configuration utility found in the Dragon Age launcher and click the "Repair" button on the left. Next, click the "Clear download cache" button.

#48
MuisicAllie

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Flaming Gamer wrote...

Despite having purchased my 400 Bioware points and seeing them in the game I don't have Ostagar available to download on the list. Am I doing something wrong?


Nope - a lot of people are having trouble with this.

There is a problem with "DAO_PRC_OPROMO_ME" file blocking up your download folder.
http://social.biowar...34939/1#1456867

But if you're the extra content isn't showing up at all - this could be a good link.
http://social.biowar...8/index/1433124

And if you're a PC player - another link:
http://social.biowar.../58/index/81613

#49
DigiTM73

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Sorry tried that just then. Followed your step by step, but still it sits there downloading at 0%, without giving option for ready. And still have DAO_PRC_OPROMO_ME listed. Yet Ostagar worked before and Blood Armor. Wish this was like Mass Effect 2 where you could just download an installer of the DLC from your profile page that was registered to you.
About DAO_PRC_OPROMO_ME, anyone notice it has a totally different icon than the other DLC.

Modifié par DigiTM73, 27 février 2010 - 01:40 .


#50
MuisicAllie

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Victor Wachter wrote...

If you are still having a problem purchasing or downloading DLC, this this: Open up the folder My Documents\\\\bioware\\\\Dragon Age\\\\Settings and delete the offers.xml file.

If you have downloads that are stuck, run the configuration utility found in the Dragon Age launcher and click the "Repair" button on the left. Next, click the "Clear download cache" button.


I deleted the offers.xml file and I got rid of the "dao_prc_opromo_me" file that was sitting at 0% in the download tab.

But now, the Return to Ostagar download has vanished.  It was listed as a download before - but it would just say "Can't download now, try again later".