20 réponses à ce sujet

[Angelos-001]

I get a Failed To Detect Supported Video Card message after i installed the game and when i hit play to start it and this comes up preventing it.

Have noticed this come up once or twice on forums but never seen a real way to solve it and all ways that have been explained iv tried my graphics card meets the requirements yet this is still comming up i tried re-installing the game and my drivers and still getting the same message.

Any suggestion or assistance on how to solve this problem would be greatly appriciated.

[eloj]

What make and model is the card?

[Gorath Alpha]

Angelos-001 wrote...

my graphics card meets the requirements

At least 90% of the time that I read that statement on game forums, it is wrong.  Even the official Bioware system requirements are wrong about video cards.  If you don't have a recent "600" or "800" card, you need to replace it. 

Laptops other than those from Dell and Sager normally cannot have the video updated.

Gorath
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[Angelos-001]

Intel® G33/G31 Express Chipset Family

It came with a new cmputer only about 2 months old

Modifié par Angelos-001, 07 novembre 2009 - 04:45 .

[Gorath Alpha]

Sorry, there has never been an Intel video chip able to match the 3D performance of an actual, discrete, Mainline Gaming card from ATI or nVIDIA (Intel has only tried to sell an actual CARD just once, and failed).  You need an upgrade, either to a real video card of a usable quality, if that is a desktop machine, or to a real game-capable PC, if that video chip is inside of a (bad opinion) "silly weakling" laptop.

Sorry, but laptops are such terrible choices as gaming platforms, I cannot offer them much respect.  I have one, several years old, that travels with me, and is used to stay current on my eMail.  It works just fime for that, and I doubt I'll ever want to try gaming on any such machine. 

Gorath
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Modifié par Gorath Alpha, 25 février 2011 - 01:08 .

[Angelos-001]

Well its a new computer and handles every other game i have on high graphics pefectly so wouldnt think a new one would be required and iv updated to the latest driver



Its a desktop pc not laptop

[Gorath Alpha]

I repeat --: a REAL video card, just exactly as specified by the official system requirements.  Period.

Get this one:

http://www.newegg.co...N82E16814161287

www.newegg.com/Product/Product.aspx

It's $75

Gorath
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[Angelos-001]

Not to fond of the idea of paying 45 pounds for a new graphics card for one game when the one i have runs every other game perfctly.



Must be something causeing this if from the looks of other posts its happend more than once with diffrent cards



Thanks for the suggest tho

[eloj]

I'm sorry, it's not running every other game perfectly, unless by "every other game" you mean Peggle and games that are four years old. You need to get a nVidia or AMD/ATI card. AMD/ATI has the best performance/value proposition just now IMO.

[Gorath Alpha]

I've never tried to keep track of the UK's online PC spares reatailer operations, so although I know Newegg does not ship to anywhere other than North America and China, this is just an example:

www.newegg.com/Product/Product.aspx

That one is $50 after the rebate.  It's not quite as fast and powerful as the HD 4670, but it also runs nicely on the kind of stock power supply that is included in a readymade desktop PC (other than one of the undersized "slimline" abortions).

Gorath
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Modifié par Gorath Alpha, 07 novembre 2009 - 06:44 .

[Angelos-001]

Says 128 on this one dosent it require a 256 to run the game like the one iv got now

[threerah2003]

I have an ATI Radeon X600 256MB Hypermemory that came with my Dell and even made sure I had the latest drivers from ATI and I get the same error about "Failed to detect a support video card", and I'm not running a laptop myself, a desktop with plenty of space and 4 GB memory... any thoughts, I hate having to go out and spend $200 + on a new video card just for this game.

[Gorath Alpha]

threerah2003 wrote...

I have an ATI Radeon X600 256MB Hypermemory that came with my Dell and even made sure I had the latest drivers from ATI and I get the same error about "Failed to detect a support video card", and I'm not running a laptop myself, a desktop with plenty of space and 4 GB memory... any thoughts, I hate having to go out and spend $200 + on a new video card just for this game.

Get either of the ones in my Newegg links.  $50 after rebate for a decent Mainline Gamers' card, or $75 (and you can shop around at Newegg to find something less than that, I'll bet), for an excellent Mainline card.  The X600 can only handle SM2 pixel shaders, like the Radeon 9600 it was cloned from five years ago (it's an antique by computer standards). 

Even the vaunted X850 XT Platinum only had Dx9.0"b", not the full "C" versions, so it is limited in the game to small textures and low settings. 

Video RAM amount is just about the least important aspect of selecting a gaming video card.  For that matter, since that Intel chip cannot have dedicated memory the way that some ATI Xpress video chips can, it doesn't have any "256" MBs of RAM at all, it has none, and borrows from the main memory instead.  What is important are the GPU core speed, the RAM speed, the number of shader processors, and the bandwidth of the memory system.

Gorath
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Modifié par Gorath Alpha, 07 novembre 2009 - 07:44 .

[Greycrosse]

So the ATI Radeon x300/x550/x1050 card line is insufficient as well, then?

[Gorath Alpha]

Greycrosse wrote...

So the ATI Radeon x300/x550/x1050 card line is insufficient as well, then?

Yes. In order to cover the bottom end of the (PCIe versions) for the X000 generation, ATI just cloned them all from the newest of their 9000s, the 9600, tweaking and / or detuning somewhat here and there.  By all rights, the 9600's name should have been 9300 or 9400, but it was released after the 9500 was, and replaced the 9500 Vanilla entirely, so got the odd number in spite of being slower than the 9500 Pro.

9600 SE = X300, 9600 Vanilla = X550, 9600 Pro = X600 Pro.  The Vanilla X600 was not that much weaker than the X600 Pro, actually, and I don't recall there having been any X600 XT version matching to the 9600 XT.  Later on, the X300 was detuned further, becoming the X300 SE.  The Radeon 9550 was more or less the AGP version of the X300 SE, but on a new die (which is why they didn't re-use the 9600 SE patterns).  I've never understood why the X1050 was created as a separate part, or how it differed from the X300 SE.  My best guess at this distant remove is that a still newer die change was involved somehow. 

And that was surely more than anyone needed to know any more! 

Sorry to go on so long.


Gorath
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Modifié par Gorath Alpha, 08 novembre 2009 - 12:37 .

[.OnE.SaInT]

this is the most pathetic attempt as support ive seen yet. telling people to upgrade is the depth of your support knowledge?



Ive had this game load, and then play very well on gf 8900M and now i'm getting this message. pretty sure its something to do with windows 7 though.

[edwardecl]

Assuming that your new computer is running Vista/Win7 then the minimum requirements are...



ATI Radeon X1550 256MB or greater

NVIDIA GeForce 7600 GT 256MB or greater



Note that Intel graphics is not even mentioned so I guess you are out of luck.

[Gorath Alpha]

.OnE.SaInT wrote...

this is the most pathetic attempt as support ive seen yet. telling people to upgrade is the depth of your support knowledge?

Ive had this game load, and then play very well on gf 8900M and now i'm getting this message. pretty sure its something to do with windows 7 though.

More comments from someone in severe need of a new prescription for spectacles!  Just as everything everywhere already tells everyone, we are gamers here.  This isn't EA, this isn't Bioware, it's user to user.  You want official support, you try EA, but no laptops are supported at all, so good luck there.  I consider laptops a dead end for games; I have one, but would never waste my time trying to game on it. 

The keyboard is wrong, the cooling is inadequate, the screen is too small, the list is a long one. 

When you are ready to be polite and humble your unpleasant attitude, maybe someone here can offer advice, but you probably won't want to take it, will you? 

edwardecl wrote...

Assuming that your new computer is running Vista/Win7 then the minimum requirements are...

ATI Radeon X1550 256MB or greater
NVIDIA GeForce 7600 GT 256MB or greater

Note that Intel graphics is not even mentioned so I guess you are out of luck.

It is my opinion that no one tested the X1550 at Bioware.  It runs at one third of the performance of the 7600 GT; its name is some kind of marketing lie, since it is just a renamed X1300, slightly boosted in performance, but not even as far as the X1300 Pro's still business-only level.  The Radeon they probably thought they were naming must have been the X1650 XT card, which is / was faster than the Geforce 7600 GT.

Gorath
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Modifié par Gorath Alpha, 19 novembre 2009 - 02:09 .

[Gorath Alpha]

Examples of Intel horribleness, X600 weakness, and X1050 uselessness.  Bumped. 

Gorath
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[Illianthe]

For the record, I've had few problems getting the game to run on max. settings with a 9500M GS on Windows 7. I did get a "failed to detect supported video card" message, but that was quickly rectified by manually going into the configuration and setting everything myself.

Most decent laptops today (approx. $1200 CDN if the manufacturer isn't trying to rip you off with a ****ty video card) should have no problems with Dragon Age performance-wise. I personally would prefer a desktop for gaming, but that's not an option for me (out of province for university, moving every 4 months).

I wouldn't really try to explain video card models to the average consumer though; ATI and NVIDIA have ridiculous naming schemes. ;p

Modifié par Illianthe, 22 novembre 2009 - 03:41 .

[Gorath Alpha]

Yes, this one is a very old thread, however, I am reviewing what the forum's SEARCH is pulling up with the word "Detect", and noticed that this one stopped with a sort of unanswered question still hanging.

The fact of the matter is that it isn't difficult to watch for an "n600-plus" name for a video card, such as the HD 4670 has.  The generation isn't that important (HD 4), but the "670" is the performance number and is plenty easy to catch onto. 

The Mainline Gaming Cards have roughly 50% better performance than the best of the business graphics cards from their own generation (HD 4350 in this case), but that applies to n300, n400, and n500 performance codes. 

There is a much larger performance jump from Mainline to High End (n800, n900), often doubling what the Mainline card's capability, but also often going even farther than that.  For the HD 4 generation, the HD 4890 is the top card.

www.newegg.com/Product/Product.aspx

(P. S. added in edit 2-24-2011 -- occasionally, this error message is triggered from mixing up screen ratio settings between wide screen and standard 4:3 ratios.  Be sure you are starting out from a resolution that matches your display's ratio.)

Low qualiy graphics is still the most common problem that causes the game to display this error message.  However, beyond that infrequent mixup of screen ratios, there is also some confusion within the game about perfectly good graphics cards sometimes, cause by a bad file in one or another of these three, in order of ease of repair: 1. Graphics Driver  2. DirectX APIs  3.  The Game itself.  Start with the driver, see if reinstalling it does the trick.  If not, try the Dx9 setup next, and retest.  Uninstall and then reinstall the game last.

Gorath
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Modifié par Gorath Alpha, 25 février 2011 - 01:15 .