56 réponses à ce sujet

[ThatOneNoob]

 I pre-ordered the collectors edition of Mass Effect 2 and the Collector armor code is faulty. Anyone know how I can get another one?

[SpezXVII]

Contact EA via their customer support either by email, phone, or online chat.

[ThatOneNoob]

Theres a problem with the email... it doesn't have Mass Effect 2.

[SpezXVII]

If you select Mass Effect, it opens a new drop down box for selecting Mass Effect 2. Try the online chat option for instant results.

[ThatOneNoob]

Could you send the link to that?

[SpezXVII]

Hmm, seems they may have removed the link to it. Try in the morning during normal business hours, though when I used it last week it was up 24/7.

[ThatOneNoob]

I still can't find it. I don't know where to look either.

[SpezXVII]

Choose Microsoft Xbox 360- Mass Effect- Mass Effect 2- Game Information- Promotions/Special Offers. The live chat option will pop up.

Modifié par SpezXVII, 28 février 2010 - 10:44 .

[ThatOneNoob]

Well that was a waste of time, I didn't even get a new code.

[SpezXVII]

You can try again. Some Customer Service Reps aren't worth their weight in sand. If you tell them your code is invalid and you can provide them with it, there shouldn't be an issue. Of course be kind and courteous, express your enjoyment with the product but the displeasure of not being able to use what you have paid for.



(This is assuming that you genuinely own the Collectors Edition.)

[ThatOneNoob]

Thats the thing... I threw out the old code because it didn't work (I got pissed so I garbaged it) and I do own Mass Effect 2 CE!

[ThatOneNoob]

I am pissed because every time I get a new game at least 1 of the codes don't work so give me some slack before assuming!

[SpezXVII]

See, now you are in conundrum. You can be honest and say you threw it out and have them assume you are lying, or actually lie saying it did not have a code or that code was a Cerberus Network code which some actually were and vice versa. It all depends on the CS Rep.

(My particular CE had 2 Cerberus Network cards and no Armor/Weapon card....)


And in no way am I endorsing lying.

Modifié par SpezXVII, 27 février 2010 - 08:54 .

[ThatOneNoob]

A friend of mine had what happened to you happen to him. If you want to know what happened to me in detail just PM me.

[ThatOneNoob]

I would also like a new code so I can play with what I bought.

[SpezXVII]

Read your PM's. Try again, this time be courteous.

[Tikonov]

Go to your local gamestore and ask for a spare pre-order code, my local gamestation had a plethora of them leftover - for free

[ThatOneNoob]

I ****ing hate EA, I ****ing hate EB Games, I ****ing hate that wherever I go I never get a damn code!

[TheBellTolls4Me]

First of all, take a few deep breaths and step away. It sounds like you're getting too worked up over it. Second, call support again. If that doesn't work, follow Tikonov's suggestion.



Finally, it's just a piece of armor and a gun. It's not anything important.

[ThatOneNoob]

TheBellTolls4Me wrote...

First of all, take a few deep breaths and step away. It sounds like you're getting too worked up over it. Second, call support again. If that doesn't work, follow Tikonov's suggestion.

Finally, it's just a piece of armor and a gun. It's not anything important.

I did go to my local gamestore and they sent me to the EA email. So why don't you ****** off because I bought a game for the game and it's dlc and I want what I bought.

[TheBellTolls4Me]

ThatOneNoob wrote...

TheBellTolls4Me wrote...

First of all, take a few deep breaths and step away. It sounds like you're getting too worked up over it. Second, call support again. If that doesn't work, follow Tikonov's suggestion.

Finally, it's just a piece of armor and a gun. It's not anything important.

I did go to my local gamestore and they sent me to the EA email. So why don't you ****** off because I bought a game for the game and it's dlc and I want what I bought.

I'm sorry? It's not my fault that your code's bad, mate. Attacking me is rather uncalled for. Seriously, it sounds like you're getting too worked up over it.

[ThatOneNoob]

TheBellTolls4Me wrote...

ThatOneNoob wrote...

TheBellTolls4Me wrote...

First of all, take a few deep breaths and step away. It sounds like you're getting too worked up over it. Second, call support again. If that doesn't work, follow Tikonov's suggestion.

Finally, it's just a piece of armor and a gun. It's not anything important.

I did go to my local gamestore and they sent me to the EA email. So why don't you ****** off because I bought a game for the game and it's dlc and I want what I bought.

I'm sorry? It's not my fault that your code's bad, mate. Attacking me is rather uncalled for. Seriously, it sounds like you're getting too worked up over it.

Like I said, I want what I bought.

[ShaqH]

Quit being so hostile, go back to EA chat and make up a fake code. That's what I did. Just tell them it's invalid.



I have a spare Collector and Terminus code, and I would give one to you if you weren't being such an ass.

[xI extremist Ix]

ShaqH wrote...

Quit being so hostile, go back to EA chat and make up a fake code. That's what I did. Just tell them it's invalid.

I have a spare Collector and Terminus code, and I would give one to you if you weren't being such an ass.

Hey, if you don't want it I'll take it off of your hands.

[TheBellTolls4Me]

xI extremist Ix wrote...

ShaqH wrote...

Quit being so hostile, go back to EA chat and make up a fake code. That's what I did. Just tell them it's invalid.

I have a spare Collector and Terminus code, and I would give one to you if you weren't being such an ass.

Hey, if you don't want it I'll take it off of your hands.

As will I. Split it? I'll take the collector, you can take the terminus. If he's kind enough to share it, that is.