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[Don Moar]

Hey,

We’re looking into the audio cut-out problem and we need some help from the community. If you are experiencing the problem regularly, please review the questions below and post your answers here. Some of the questions are straight from the guidelines for posting problems, but others are more specific to this issue.

1.       Does the problem happen in a specific location in the game or after a specific sequence of actions?
2.       Are you playing from the hard drive or DVD?
3.       What speaker configuration are you using (stereo or surround)?
4.       Do you experience these problems with any other games on this console?

In order to provide maximum benefit to the programmers looking at this issue, please avoid unnecessary discussion in this thread and posting comments about other problems. If we need more information we’ll either post a general request here or send a PM to specific individuals.

At this point we can’t commit to a particular fix or ETA but we will do our best to keep you updated on our progress.

Thanks for your help.
 

Don M

[Don Moar]

Hey,



Thanks to everyone who's provided information on this thread, it's been very helpful and we're continuing to investigate the problems.



We're going to need some more information so I'm going to close this thread down and create a new one where people can respond to that request rather than pollute this one thread with multiple requests and responses.



(@ Yhdexan: We have not identified the source of the problem or released a fix yet.)



Thanks!





Don M