3 réponses à ce sujet

[Don Moar]

Hey,

We’re looking into the audio cut-out problem and we need some help from the community. If you are experiencing the problem regularly, please review the questions below and post your answers here. Some of the questions are straight from the guidelines for posting problems, but others are more specific to this issue.

1.       Does the problem happen in a specific location in the game or after a specific sequence of actions?
2.       Are you using a desktop or laptop computer?
3.       What operating system are you using (please specify whether it’s XP, Vista, or 7, whether it’s the Home, Professional, Ultimate, etc. variant, and whether it’s 32 or 64 bit)?
4.       What type of processor are you using (please specify manufacturer, model, clock speed, # cores, 32 v. 64 bit, etc.)? Are you over-clocking your processor?
5.       What type of sound card are you using? Is hardware acceleration enabled? What speaker configuration are you using (stereo or surround)?
6.       What other applications are running on the computer when you’re playing ME2? Is your virus scanner doing a scan when these issues happen?
7.       Do you experience these problems with any other games on this computer?

In order to provide maximum benefit to the programmers looking at this issue, please avoid unnecessary discussion in this thread and posting comments about other problems. If we need more information we’ll either post a general request here or send a PM to specific individuals.

At this point we can’t commit to a particular fix or ETA but we will do our best to keep you updated on our progress.

Thanks for your help.


Don M

[David S]

Does the audio stay muffled for good once this happens or does it come back to normal after a few seconds?

[David S]

Hi Spocklives, it sounds like you're experiencing the ducking effect caused by large explosions that occur near you. They are supposed to muffle the sound for a few seconds to simulate ringing ears.

[David S]

As your character gets damaged, a muffling effect occurs and increases the more damage you take. That may be what you're hearing. It goes away once your health recovers.