169 réponses à ce sujet

[Furiaen]

1.       Does the problem happen in a specific location in the game or after a specific sequence of actions?

It just seems to happen whenever it wants to.  It is always during the dialog scenes, and usually the last word or few are cut out.  It doesn't seem to matter if I wait until they're doing talking before selecting my next dialog option either.

2.       Are you using a desktop or laptop computer?

Desktop

3.      
What operating system are you using (please specify whether it’s XP,
Vista, or 7, whether it’s the Home, Professional, Ultimate, etc.
variant, and whether it’s 32 or 64 bit)?

Windows 7 Enterprise 64 Bit

4.       What type of
processor are you using (please specify manufacturer, model, clock
speed, # cores, 32 v. 64 bit, etc.)? Are you over-clocking your
processor?

Intel Quad Core 2.33 GHz 64bit, no I am not overclocking.

5.       What type of sound card are you using? Is
hardware acceleration enabled? What speaker configuration are you using
(stereo or surround)?

Realtek High Def. Audio, no acceleration, stereo config.

6.       What other applications are running on
the computer when you’re playing ME2? Is your virus scanner doing a
scan when these issues happen?

At the very most, I may have Firefox/Windows Explorer active.  In the background I have Malwarebytes (not actively scanning), ESET Anti-virus (not actively scanning).

7.       Do you experience these problems with any other games on this computer?

No.

[Yabberkanaw]

Posting again on this thread because I upgraded my system, obtaining no result with regard to the audio cut-out problem.

1. Does the problem happen in a specific location in the game or after a specific sequence of actions?
It happens in many places, every time a character has to say a long sentence.

2. Are you using a desktop or laptop computer?
Desktop.

3. What operating system are you using (please specify whether it’s XP, Vista, or 7, whether it’s the Home, Professional, Ultimate, etc. variant, and whether it’s 32 or 64 bit)?
Windows 7 Ultimate 64 bit, fully updated.

4. What type of processor are you using (please specify manufacturer, model, clock speed, # cores, 32 v. 64 bit, etc.)? Are you over-clocking your processor?
Double Intel Xeon quad-core 64 bit 2.8 GHz. Not over-clocking (over-clocking a Mac is impossible; there are no BIOS options; so I think over-clocking is NOT the problem).

5. What type of sound card are you using? Is hardware acceleration enabled? What speaker configuration are you using (stereo or surround)?
This is where I upgraded the system. I put a Sound Blaster X-Fi Xtreme Audio, with June 2010 drivers (don't remember the version number) and configured it to use stereo earphones. This improved the overall sound quality, because I could enable EAX effects, but didn't solve the cut-out problem. Sentences are truncated at the same points they were truncated at before. No difference between hardware acceleration enabled or disabled.

6. What other applications are running on the computer when you’re playing ME2? Is your virus scanner doing a scan when these issues happen?
Microsoft Security Essentials - not doing any scan during gameplay.

7. Do you experience these problems with any other games on this computer?
Mass Effect 1, to a small extent.

Modifié par cirripuzzo, 07 août 2010 - 06:37 .

[Paul Madi]

1. No. However, its worse in the major cinematic sections or in between those sections. Especially on the Normandy and at the very beginning with the Cerberus Intro.
2. Desk Top PC
3. Win XP service Pack 2 with High Graphics not disabled in DX9.
4. Intel core 2 Quad Q9550 2.83Ghz 32bit and OC not necessary with this build
5. ASUS on board with P5Nt-Deluxe via Nvidia Nforce 780i and Sound Max integrated digital HD audio
6. Antivirus, Spyware ect. all have a game mode. In game mode, only thing allowed to run is the game. All other items are suspended.
7. No other games I have played displayed this issue. Others are Star Craft 2, COD MW2, Far Cry 2 along with other games like Medieval II Total War, Empires Medieval campaigns just in the last 3 weeks.
8. Graphics card BFG Geforce GTX285 OCx2 beta tester. 1 Gig VRAM
This problem started very recently as in within last 18 days after finishing ME2 for the 3rd time finishing on July 28th a complete play through flawless in game play. Only other thing done was set up for importing ME1 character for the 4th play through.to see what changes that does and how it effects game play and story line.

Modifié par Paul Madi, 15 août 2010 - 07:55 .

[Xeribris]

I had never had this problem until playing LotSB and it only seemed to affect me during the Car chase scene while I could control the car. Video was running fine it was just the audio.

I have a Desktop PC

Windows 7 x64 Ultimate

Core 2 Duo Quad

Asus Board

8800GTX

No antivirus or antispyware applications running

No other applications running

I have not seen this in any other game

[sinosleep]

I had the issue for the first time ever during the car chase scene of LotSB as well. Restarted my computer, it went away and hasn't come back.

[Mythandariel]

Never had these problems until Overlord and LotSB. Sentences get cut off at the very end, usually by just a syllable or two. Also the game crashes after about 10 or 15 minutes of gameplay. Some times its a C2D, sometimes it freezes and other times it does this stutter thing before I finely have to open up the Task Manager and get it to stop.

Desktop

Win 7 x64 Home

Core 2 Duo No OC

Plantronics USB soundcard and headphones all in one

Nvidia 9600GSO No OC

Search and Destroy and AVG anti virus, neither are scanning

No other game gives me these problems.

Modifié par Mythandariel, 08 septembre 2010 - 07:27 .

[Iwakura-Lain]

If you people only got an X-Fi card, you'd never experience any audio problems.

[Mythandariel]

Iwakura-Lain wrote...

If you people only got an X-Fi card, you'd never experience any audio problems.

We're not all made of money at the moment. And none of these problems started until we downloaded the new DLCs. So it has nothing to do with the card.

Modifié par Mythandariel, 08 septembre 2010 - 08:20 .

[filetemo]

Don Moar wrote...



1.       Does the problem happen in a specific location in the game or after a specific sequence of actions?
2.       Are you using a desktop or laptop computer?
3.       What operating system are you using (please specify whether it’s XP, Vista, or 7, whether it’s the Home, Professional, Ultimate, etc. variant, and whether it’s 32 or 64 bit)?
4.       What type of processor are you using (please specify manufacturer, model, clock speed, # cores, 32 v. 64 bit, etc.)? Are you over-clocking your processor?
5.       What type of sound card are you using? Is hardware acceleration enabled? What speaker configuration are you using (stereo or surround)?
6.       What other applications are running on the computer when you’re playing ME2? Is your virus scanner doing a scan when these issues happen?
7.       Do you experience these problems with any other games on this computer?

1. for me it only happens in the car chase scene
2.desktop
3.windows 7 ultimate x64
4. Intel core i7 920 4 cores 8 threads, clocks at 3.2 Ghz
5. integrated sound card on asus p6t motherboard, hardware acceleration enabled, stereo speakers
6.Apps running: avira antivir, bluetooth device, gmail client notifier, firefox.
7. No

[MrFob]

1. Car chase scene. One time it worked fine, the next time (later on the same day, no restart) I had the problem). Never happened before that



2. Desktop



3. Win XP SP3 (32 bit)



4. AMD Phenom II X4 960



5. Creative SB Audigy LS, Dolby 5.1



6. Have to admit, had a few running in background: Sophos Antivir, Firefox, Outlook, Word, Acrobat 7



7. No

[Rezaiga]

Just got one for the first time during the car chase on Illium during the shadow broker DLC.  Sound popped in and out, mostly out, then fixed after that scene.

2. On a desktop pc
3. Windows 7 64 bit
4. AMD Athlon II X4 630(2.8GHz) 64 bit quad core, not overclocked.  2mb l2 cache/processor.
5. Integrated sound card.  Stereo speakers. 
6.  Only standard applications run during gameplay.  I don't play while scanning for viruses
7.  I have experienced no other problems with games on this PC.

[Belhawk]

same problem, sound cut out during car shase on Illium/shadow broker dlc.
also noticed sometimes speaches during game cut short, primarly at end of speach.
desktop.  using ms security essentials, not running scan.  no problem with other games.
apps running:
security essentials
steam
evga precision v1.9.6
fraps
logitech setpoint
google calander sync.

win 7 32but home edition fully patched
intel i7 4 core 3.07 3 gigs of ram
creative x-fi fatal1ty 6.01.1373 surround 5.1 hardware acel enabled

Modifié par Belhawk, 09 septembre 2010 - 06:28 .

[Dragonfliet]

I also have the problem with the audio cutting out during the car chase. If I hit escape and went to the game menu the sound would come back, but if I went back to playing it would cut out again. God that was annoying.



2 Desktop

3 Windows 7 home premium x64

4 AMD Phenom II X4 955 Black Edition @ 3.7Ghz

5 Creative X-Fi Extreme Gamer running in 5.1

6 Avast!, Steam, Setpoint running in background, no active scans at time

7 Nope.

[BanditGR]

Iwakura-Lain wrote...

If you people only got an X-Fi card, you'd never experience any audio problems.

Actually I do have an X-Fi and the problems does occur in the latest DLC. I never had this problem until the car chase in LotSB. System specs :


2. Desktop
3. Windows 7 Ultimate 64bit.
4. Intel i7 920 o/ced @ 3.5 Ghz.
5. SupremeFX X-Fi on an Asus Rampage II Extreme X58 board. Hardware acceleration is enabled. Speaker configuration : Stereo.
6. BitDefender is running in the background but using "Game Mode", meaning any active scans or monitoring are disabled for as long as the game executable is loaded into memory. Other than that, Logitech LCD Manager and Key profiler are also running (for the G15 keyboard).
7. No problems whatsoever with any other game.

[Boston Ronin]

1. Does the problem happen in a specific location in the game or after a specific sequence of actions?

I never had this problem until the car chase scene in LotSB.

2. Are you using a desktop or laptop computer?

Desktop

3. What operating system are you using (please specify whether it’s XP, Vista, or 7, whether it’s the Home, Professional, Ultimate, etc. variant, and whether it’s 32 or 64 bit)?

Windows 7 Pro 64-bit

4. What type of processor are you using (please specify manufacturer, model, clock speed, # cores, 32 v. 64 bit, etc.)? Are you over-clocking your processor?

Intel Core 2 Quad Q6600 2.4GHz (not overclocked)

5. What type of sound card are you using? Is hardware acceleration enabled? What speaker configuration are you using (stereo or surround)?

X-Fi Extreme Gamer, hardware acceleration, stereo

6. What other applications are running on the computer when you’re playing ME2? Is your virus scanner doing a scan when these issues happen?

AVG Anti-Virus running in the background, but not doing a scan.
Ad Aware running in the background, but not doing a scan.
Razer DeathAdder Driver, Logitech G-Series Profiler, Steam, PdaNet (not connected), Android Notifier, Amazon MP3 Downloader (not downloading anything)

7. Do you experience these problems with any other games on this computer?

No

Modifié par Boston Ronin, 10 septembre 2010 - 11:14 .

[TirickFire]

I just experienced this problem for the first time in the Lair of the Shadow Broker DLC. I completed the game entirely prior to that without issue.

1.       Does the problem happen in a specific location in the game or after a specific sequence of actions?
- In the car chase scene, sound cut out entirely about 5 seconds in
2.       Are you using a desktop or laptop computer?
Desktop
3.       What operating system are you using (please specify whether it’s XP, Vista, or 7, whether it’s the Home, Professional, Ultimate, etc. variant, and whether it’s 32 or 64 bit)?
XP Professional 64-bit
4.       What type of processor are you using (please specify manufacturer, model, clock speed, # cores, 32 v. 64 bit, etc.)? Are you over-clocking your processor?
1.86 Core2 64-bit - no overclocking
5.       What type of sound card are you using? Is hardware acceleration enabled? What speaker configuration are you using (stereo or surround)?
On-board - ASUS p5 series
6.       What other applications are running on the computer when you’re playing ME2? Is your virus scanner doing a scan when these issues happen?
Avast (idle, not scanning); Steam; Nvidia driver utilities; Pidgin
7.       Do you experience these problems with any other games on this computer?
I've never had this issue before.

I hope this data helps!

Thank you,
Tirick

[foil-]

Hey,

We’re looking into the audio cut-out problem and we need
some help from the community. If you are experiencing the problem
regularly, please review the questions below and post your answers here.
Some of the questions are straight from the guidelines for posting
problems, but others are more specific to this issue.

1.       Does the problem happen in a specific location in the game or after a specific sequence of actions?

Never happened before installing Shadow Broker:  Start of driving sequence in Shadow Broker.  Seems worse during acceleration of leading vehicle.  Persists after landing car.

2.       Are you using a desktop or laptop computer?

Desktop

3.      
What operating system are you using (please specify whether it’s XP,
Vista, or 7, whether it’s the Home, Professional, Ultimate, etc.
variant, and whether it’s 32 or 64 bit)?

win7 64bit

4.       What type of
processor are you using (please specify manufacturer, model, clock
speed, # cores, 32 v. 64 bit, etc.)? Are you over-clocking your
processor?

Core2duo 8400

5.       What type of sound card are you using? Is
hardware acceleration enabled? What speaker configuration are you using
(stereo or surround)?

As reported by ME2 configuration utility:
Sound Blaster Audigy:  Driver P17.sys [5.12.1.2020]
7.1 surround (strange, only 5.1 speakers)


6.       What other applications are running on
the computer when you’re playing ME2? Is your virus scanner doing a
scan when these issues happen?

FRAPS,
AVAST 5.x (just installed today from v.4.8)
explorer
firefox


7.       Do you experience these problems with any other games on this computer?

no

In
order to provide maximum benefit to the programmers looking at this
issue, please avoid unnecessary discussion in this thread and posting
comments about other problems. If we need more information we’ll either
post a general request here or send a PM to specific individuals.

At this point we can’t commit to a particular fix or ETA but we will do our best to keep you updated on our progress.

Thanks for your help.


Don M

Modifié par foil-, 11 septembre 2010 - 10:04 .

[foil-]

Quitting, setting speakers to 5.1, and reloading fixed the problem this time for me. Or its just a random problem nothing to do with reload or setting to 5.1 speaker setup.

[goakiller900]

1. Shadow broker ship background cloude noise after that muffled accept speech

2. desktop

3. Windows 7 ulitmate 64bit



4. A intel Q9400 4x 2,66mhz no overclock + 8gig mem and a Ati HD 5970



5. Creative Sound Blaster X-Fi Titanium - Fatal1ty Champion Serie standard sound



6. no AV on during game only G19 keyboard stuff and ati ofcourse



7. nop

[NuDimon]

1.       Most dialogue get cut off too early.
2.       Desktop
3.      Windows 7 Professional 64 bit
4.       Intel Core2 Quad CPU  Q9550  @ 3.3395GHz (Original clock 2.83GHz)
5.       Creative X-Fi PCI, surround sound 5.1 system.I have tried both with hardware acceleration on and off.
6.       DEAMON TOOLS Lite, Power ISO, STEAM, Winamp, Firefox, Opera, Microsoft Security Essentials ZENcast  Organizer, Catalyst Control Center
7.       No. But I have not tested all the games that I own.

Modifié par NuDimon, 14 septembre 2010 - 01:01 .

[Wolf Warden]

1. After visiting ShadowBroker ship, all noise is muffled accept 'button noises' (computers turning on, probe launching, etc.) Voices and steps and music are muffled.

2. desktop

3. Windows Vista Home Premium 64bit

4. A Intel core2 duo 2.53ghz 4GB RAM

5. Realtek High Definition Audio

6. Sometimes FRAPS, McAfee security center

7. Nope

[Goldrock]

Modifié par Goldrock, 14 septembre 2010 - 10:45 .

[mjakims]

This game has the most problems of ANY I have ever played, I got tired of dealing with sound cut outs so I changed setting to basic sterio. Lame sound effects now but at least I can hear what is said.Bought this game last week, have latest patch's still actional crash, or sky walking having to restart.My bonus code download failed, won't let me retry, says code already used. No extra team mate Z w/e his name is Bio your tech ppl. suck.

[Yabberkanaw]

Here's an update to my previous posts. I activated subtitles and I noticed that dialog cut off happens every time the written text doesn't match speech. Why didn't dubbers agree with text writers? And why doesn't the engine simply sync with audio files, ignoring subtitles length?

[Corvus Black]

cirripuzzo wrote...

Posting again on this thread because I upgraded my system, obtaining no result with regard to the audio cut-out problem.

1. Does the problem happen in a specific location in the game or after a specific sequence of actions?
It happens in many places, every time a character has to say a long sentence.

2. Are you using a desktop or laptop computer?
Desktop.

3. What operating system are you using (please specify whether it’s XP, Vista, or 7, whether it’s the Home, Professional, Ultimate, etc. variant, and whether it’s 32 or 64 bit)?
Windows 7 Ultimate 64 bit, fully updated.

4. What type of processor are you using (please specify manufacturer, model, clock speed, # cores, 32 v. 64 bit, etc.)? Are you over-clocking your processor?
Double Intel Xeon quad-core 64 bit 2.8 GHz. Not over-clocking (over-clocking a Mac is impossible; there are no BIOS options; so I think over-clocking is NOT the problem).

5. What type of sound card are you using? Is hardware acceleration enabled? What speaker configuration are you using (stereo or surround)?
This is where I upgraded the system. I put a Sound Blaster X-Fi Xtreme Audio, with June 2010 drivers (don't remember the version number) and configured it to use stereo earphones. This improved the overall sound quality, because I could enable EAX effects, but didn't solve the cut-out problem. Sentences are truncated at the same points they were truncated at before. No difference between hardware acceleration enabled or disabled.

6. What other applications are running on the computer when you’re playing ME2? Is your virus scanner doing a scan when these issues happen?
Microsoft Security Essentials - not doing any scan during gameplay.

7. Do you experience these problems with any other games on this computer?
Mass Effect 1, to a small extent.

i too have the same problem in both mass effect 1 and 2. back then in my old pc which i was using xp, there wasnt any kind of audio problems. but when i upgraded my system and OS, this audio problems started happening.

my system:

asus p7p55d pro motherboard with on board sound card
i5 760
4 gb ram
win7 32 bit

problem in short: at cinematics audio is out of synch. at dialogs npcs sometimes cut their last word of the sentence in half.

here is the topic i created for the same problem in me1 over a week ago: http://social.biowar...1/index/4804126

edit: if i am not mistaken, it might be a engine issue, since both me1 and me2 use unreal 3 engine am i right?

edit #2: i found out that to fix this issue changing max audio channels at config files works for me1. so i tried to change the max audio channels at coalesced.ini to fix me2 but no results.

Modifié par Corvus Black, 23 septembre 2010 - 11:12 .