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Question about rejected payment


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2 réponses à ce sujet

#1
TeachingFellow

TeachingFellow
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I made an error last night when I bought some points; I meant to buy $20 worth, but accidentally only purchased the $5 bundle.  When I realized my mistake, I logged back on to add a few more points so I could get the Warden's Keep DLC.  The site rejected my credit card and, after checking the forums and seeing the recommendation that I should wait a while to update my account, I decided to just wait until today.  Problem is, it's still rejecting my payment.  Am I permanently locked out, or will I just have to wait for my bank to contact me and confirm that I'm not the victim of fraud?  Thanks!

#2
sandjack

sandjack
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Having the same exact problem.

#3
DanKATL

DanKATL
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If the issuing bank on your card/paypal has indeed placed a hold on your account, it can take a few days for it to settle on their end. Especially with it being a weekend. You can try to contact them to verify your account action to try and speed things along, but unfortunately those kinds of issues are completely out of our control.