25 réponses à ce sujet

[Jamie7791]

I just installed ME2 (PC) from a physical disk and the patch (downloaded) -- and the game crashes whenever I select the "Play" button.


System Details

a.      Configuration Utility | Summary Tab                                         


Processor:  Intel® Core™ i7 CPU         860  @ 2.80GHz
Clock Speed:     2782 MHz                                          
Physical Memory:  7.99 GB
Display Adapter:  NVIDIA GeForce GTS 240
VRAM:  1.00 GB
Driver Version:  (This is blank - however I just downloaded and installed version 196.75 once I began experiencing this problem)  

Sound Adapter:  Speakers (Realtek High Definition Audio)
Driver Version:  6.0.1.5859
[/list]b.     Configuration Utility | Platform Tab


Operating System (& service pack if applicable):  Microsoft Windows 7 Home Premium

Direct X Version:  DirectX 10.0  (Aug2008)
[/list]

[Gorath Alpha]

That Geforce driver (196.75) applies seriously incorrect fan control functions and should be avoided.  Next, DirectX 10 isn't sufficient. The game disk (s) include Dx9, and the game's setup should install that as well,  automatically. If it failed to do so, or that part of Direct3D  was mangled in process, you need to reinstall it. (Please note that I'm not claiming that this is the entirety of your problem, only that it needs to be considered as part of the setup to get sorted out, after dumping the bad driver right away.) 

P. S. No, I wasn't prescient.  I have added the castigation of that driver in edit. 

Modifié par Gorath Alpha, 07 mars 2010 - 06:10 .

[shep82]

@Gorath mine runs fine on DX 11 why would 10 be an issue?

[Gorath Alpha]

The game automatically installed Dx9, to both any Dx10 PC, or Dx11 PC, unless kept from doing so.

Modifié par Gorath Alpha, 04 mars 2010 - 01:17 .

[dehlome]

whenever I start my me2 the screen goes black like its starting up and then windows comes up and says mass effect 2 has stopped working and windows is searching for a solution and then it closes me2 here is my system info

OS Name Microsoft Windows 7 Home Premium

Version 6.1.7600 Build 7600

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DEHLOME-PC

System Manufacturer Dell Inc.

System Model Inspiron 1545

System Type x64-based PC

Processor Intel® Core™2 Duo CPU T6600 @ 2.20GHz, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)

BIOS Version/Date Dell Inc. A13, 10/23/2009

SMBIOS Version 2.4

Windows Directory C:\\Windows

System Directory C:\\Windows\\system32

Boot Device \\Device\\HarddiskVolume2

Locale United States

Hardware Abstraction Layer Version = "6.1.7600.16385"

User Name Dehlome-PC\\Dehlome

Time Zone Eastern Standard Time

Installed Physical Memory (RAM) 4.00 GB

Total Physical Memory 3.96 GB

Available Physical Memory 2.44 GB

Total Virtual Memory 7.92 GB

Available Virtual Memory 5.90 GB

Page File Space 3.96 GB

Page File C:\\pagefile.sys

[shep82]

@dehlome What's your video card?

[Mie]

I have the same problem. Whenever I press play I get the same message as dehlome. Ive updated graphics and etc., it still does it. My computer is above the minimum requirements, so shouldnt be that either :S

[Recnamoken]

We hear that "my computer is above the minimum requirements because system requirements labs said so" line all the day. You'd be surprised how often they DON'T meet the system requirements. Do us all a favor, post your system specs if you want to report a problem.

[Mie]

- Realtek High Definition Audio

- Celeron® Dual-Core CPU T3000 @ 1.80GHz

- GeForce 8800 GT

- 4 GB RAM

- 180 GB memory (im not english so not sure if thats the right way to translate)



Im not sure if you want more info, but im not really good at this

[Fredvdp]

Mie wrote...

- Celeron® Dual-Core CPU T3000 @ 1.80GHz(

I'm not an expert when it comes to processors, but isn't that one below the minimum?
(1.8 GHz Intel Core 2 Duo) How does Celeron compare to Core 2 Duo?

Modifié par Fredvdp, 04 mars 2010 - 02:01 .

[Gorath Alpha]

Very poorly

[Mie]

Mkay, but then Im gonna slap the shop manager that told me it was fine - however that can be replaced too

[Gorath Alpha]

With luck, yes. In the recent past, Intel segregated them out by more than just the wholesale removal of onboard cache, and I tend to ignore the terrible things (like Intel's onboard video, always so bad you don't want to pay any attention). If the FSB and / or the socket is not greatly different this time, perhaps the same mainboards can be used (that being based on really meeting the requirements otherwise, and LAPTOPS NEVER DO SO ).  

Generally speaking, if it's a laptop, it's pretty much a dead end.  Desktops can be upgraded easily; laptops can only have the RAM and the storage subsystems upgraded, for the most part.

Modifié par Gorath Alpha, 04 mars 2010 - 03:41 .

[Mie]

This is not a stationary computer but a laptop. And im not good at english nor computers, so very sorry if I've offended you in any way for being nooby or not able to be understood



Anyhows Ive uninstalled again and I'm gonna wait for my brother to get home, so we can see if his computer does the same thing and if we even can get it fixed.

[Mie]

(Which means I couldnt find out the problem as I never got further than to press the play button)

[siubosn]

OK I have the same black out problem when I press play. I ran the config utility set up the requirments to suit my machine and still game crashes before it even starts. Same message as originater of this thread.
Sadly I don't see any resolutions to this problem.
Here's my mach. specs any way.

Processor; AMD Phenom™ II X4 955 Processor
Clock speed; 3207 MHz
Physical memory; 7.99 GB
Display adapter; ATI Radeon HD 4800 Series   4890 x's 2  in crossfire to be exact
VRam; 1.00 GB
Sound; Speakers (Creative SB X-Fi) - PCIe SB,XFI Titanium Fatality Pro Drv. 2.17.7
Opp. Sys; Microsoft Windows 7 Ultimate
Direct X ver.; DirectX 10.0  (Mar2009) or later
Sure do wish someone out there has a solution as I haven't even been able to start playing this game yet!
Can't get pass PLAY!!!
TY
Zephryus

Modifié par siubosn, 05 mars 2010 - 03:14 .

[siubosn]

Just to add more info

Collectors Ed. Disc

[DrLecter]

I have the same problem -- the application crashes when I press start.



This problem seems to entertain a lot of people. I really hope we can get a fix for this as I've tried everything from uninstalling to updating every single driver on my computer.

[DrLecter]

Specs:



Intel Core i-7 2.6Ghz Quad CPU

Foxconn X58 SO MB w/ Intel X58 Performance chipset

12GB DDR3-1600 Hyper X RAM

1TB(1000GB) SATA II- 7200RPM HDD (3Gb/s- 32MB Cache)

14-1 Internal Card Reader

Coolermaster Chassis w/ 650W PSU

DVD Writer 22x/12x SATA Dual Layer (8.5GB)

Onboard 16 Channel Sound

1GB ATI Radeon 4890 DDR5 VGA Card

[siubosn]

siubosn wrote...

OK I have the same black out problem when I press play. I ran the config utility set up the requirments to suit my machine and still game crashes before it even starts. Same message as originater of this thread.
Sadly I don't see any resolutions to this problem.
Here's my mach. specs any way.

Processor; AMD Phenom™ II X4 955 Processor
Clock speed; 3207 MHz
Physical memory; 7.99 GB
Display adapter; ATI Radeon HD 4800 Series   4890x's 2  in crossfire to be exact
VRam; 1.00 GB
Sound; Speakers (Creative SB X-Fi) - PCIe SB,XFI Titanium Fatality Pro Drv. 2.17.7
Opp. Sys; Microsoft Windows 7 Ultimate
Direct X ver.; DirectX 10.0  (Mar2009) or later
Sure do wish someone out there has a solution as I haven't even been able to start playing this game yet!
Can't get pass PLAY!!!
TY
Zephryus

I removed the ME2 folder renamed the ME1 folder then did a complete re-install useing Win7's ability to install again with the correcft settings. I made progress to the point that I could play ther game BUT it crashed several times in the opening movie seens, each time I got a little further along. On the last attempt the game just FROZE while i was in the character creater and had to reset the compt. to do anything. Thats as afar as I've gotten so far will attempt to do more today.
Zephryus

Modifié par siubosn, 05 mars 2010 - 03:14 .

[siubosn]

OK NEW INFO for ATI Radeon HD users apparently the HD series does not support AntiAliasing for ME2 when in crossfire mode so ATI has a HOT FIX just for ME2 players. You can get it from here -
http://support.amd.c...-Crossfire.aspx
I'm trying this now hope it works will report back
Zephryus

Modifié par siubosn, 05 mars 2010 - 11:11 .

[DrLecter]

Is there any cure for this problem yet?

[Gorath Alpha]

DrLecter wrote...

Is there any cure for this problem yet?

We haven't heard back from the original poster so far.  He had installed a bad video driver, but that driver's defects weren't yet known about four days ago.  He has a Geforce video card, you have a Radeon.  I suspect that the two of you have different problems. 

DrLecter wrote...

Specs:

Intel Core i-7 2.6Ghz Quad CPU
Foxconn X58 SO MB w/ Intel X58 Performance chipset
12GB DDR3-1600 Hyper X RAM
1TB(1000GB) SATA II- 7200RPM HDD (3Gb/s- 32MB Cache)
14-1 Internal Card Reader
Coolermaster Chassis w/ 650W PSU
DVD Writer 22x/12x SATA Dual Layer (8.5GB)
Onboard 16 Channel Sound
1GB ATI Radeon 4890 DDR5 VGA Card

social.bioware.com/forum/1/topic/106/index/1537629

You have omitted mention of your OS version, your service pack, your various drivers' IDs, and the specific identity of your audio processor.  Vista is / was particularly uncooperative with games, if you use that one; requiring all sorts of special hoops be jumped through.  I tested the two public betas for it and never upgraded to it.  I do have and am getting used to Windows 7, but only for occasional use to date.  I still run games in less complicated OS versions.  The less so, the better, and when Win2000 can  be used, I will use that.

Gorath
-

Modifié par Gorath Alpha, 25 août 2010 - 09:40 .

[Datenshi]

Still no solution?



i'm also struggeling with the problem

How about the creators of this game learn to script