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DLC online only, WTH devs? Super PO'd with the whole Cerberus Network thing


74 réponses à ce sujet

#51
javierabegazo

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Just a reminder that anyone who posts torrent sites to pirated software here will be IP banned :)



For the OP, is this for the XBOX that you're having problems playing offline? I have the XBOX version with every DLC that's available for ME2 (courtesy of Microsoft's accident) and I never have issues playing offline,

I had an issue with my copy of DAO, but it had to do with digital rights signatures and the way the items were packaged, and eventually a fix for the issue was figured out

#52
Dethateer

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Uh, how would an IP ban help if the offender is posting from a public terminal?

#53
EmperorSahlertz

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It sounds similar to the issue DA:O had with some DLC which wouldn't be authenticated. Though if I remember right that issue was reversed so that you couldn't play with the DLC while you actually were online. So you would have to disconnect to continue.

Modifié par EmperorSahlertz, 04 mars 2010 - 08:22 .


#54
javierabegazo

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Dethateer wrote...

Uh, how would an IP ban help if the offender is posting from a public terminal?

It wouldn't :P Just saying what I have to say as a Mod, that's all :P  :o

#55
Kangasniemi

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Question to all those who can't play online: do you have a localised version of the game? Because most players seem to be able to play offline so it might be possible that something has gone wrong in the localisation.



This starts to feel more like Tech support thread than a General discussion thread by the way...

#56
Kandid001

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This is why I play offline without DLC even without free DLC (except a few Dragon Age characters because I was curious about Shale).

The necessity to be 24/7 online to play a single player game is unbelievably stupid.

Modifié par Kandid001, 04 mars 2010 - 10:30 .


#57
God_Emperor

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Kangasniemi wrote...

The OP is a troll or he has a serious case of EVO.

The game works fine with all DLCs installed (well the ones i have anyway) without internet (I have a normal DVD version of the game and i tested this before writing this).

After installing the DLC you do need to contact Cerberus network to verify the DLC but you only need to do this once. After that you can play in offline mode.

OP is only trying to badmouth EA and DMR in general. And that is like trying to reason with a fundamentalist.


Excuse me? I'm not a troll. I have activated the game while online to contact Cerberus and have seen that little computer screen with cerberus news in the main menu. But when I start the game offline I immediately get an error message saying cerberus network is offline and as soon as I click start in to open the main menu I get a message saying:

Cerberus network is offline failure to authenticate DLCs:
Zaeed
Normandy Crash Site
Terminus Armor
Cerberus Armor
Blood Dragon Armor
Collector's Armor

I started the game over the weekend online and was able to play about 6-7 hours amidst the 3 days and when Monday came around I tried loading the game offline and got the error saying:

Can't load save game missing content: Zaeed and Normandy Crash site. It does not mention the Armor DLCs which I have installed when I try to load the game and fail, just Zaeed and Normandy crash site. I am not making this up. I also have Dragon Age but I CAN play that one offline with the DLC which is why I'm angry/confused I can't do so with ME 2.

I also contacted EA tech support over their chat line yesterday and the tech guy said to use the DLC I have to be online and if I'm not then I can't use it, that also is part of my anger. Not at him, but at not being able to play offline with the DLC.

Don't insult me again.

#58
God_Emperor

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javierabegazo wrote...

Just a reminder that anyone who posts torrent sites to pirated software here will be IP banned :)

For the OP, is this for the XBOX that you're having problems playing offline? I have the XBOX version with every DLC that's available for ME2 (courtesy of Microsoft's accident) and I never have issues playing offline,
I had an issue with my copy of DAO, but it had to do with digital rights signatures and the way the items were packaged, and eventually a fix for the issue was figured out


No it's the PC Collector's Edition. I've tried moving folders and reconnecting/disconnecting to Cerberus various times to authenticate the DLCs and play offline but every time I try to play offline it just says failure to authenticate, like it needs to authenticate every time I turn the game on even though I hear it only needs to do it once.

I'm very confused.

#59
tempAE0F

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EvilIguana966 wrote...

If you are annoyed by DRM, I have a suggestion for you. Call or write your congressman. Ask him why the federal government, in the form of the FBI, does not put any effort into cracking down on intellectual property crime. Because you see the reason why we have DRM in the first place is that the government by and large fails to catch and punish the people who steal software, music, and movies. Thus the only way game developers can fight the legions of crooks stealing their work is by adding ever more intrusive DRM to their games.


Yeah, I'm sure the government will end up solving a fundamental issue in the human conscience.

If people can rationalise stealing from the federal government by using tax dodges. If leaders can start wars based on false pretenses that lead to the deaths of tens of thousands.

What makes you think people will give a damn about something as trivial as downloading a game? A download which is considered a lost sale and doesn't actually deprive anyone of anything.

No, the solution is to use DRM solutions that don't punish the user, but instead try to enforce some form of authentication.

If I activate the product on one computer, that should be enough. I shouldn't have to do it every time I run the damn game.

#60
Tleining

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@ God_Emperor

did you disable auto-login? Maybe that has something to do with it. So disable auto-login (actually disable both online options), restart the game, login, restart again and it should work.

#61
God_Emperor

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Thanks Tleining I'll try that!

#62
Kloreep

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Haha, over 2 pages and only now does someone step in and mention the auto-login?



Yes, auto-login can cause problems with being able to play off-line. The game doesn't like to run with DLC when it has tried to log-in and failed for some reason. As long as it never tries to log in, though, you should be fine.



If Bioware would like to see fewer angry threads like this, they should really fix it so that failing auto-login doesn't invalidate DLC. Or set auto-login off by default. Or at least put "playing with DLC off-line" instructions into the next patch's notes like they did with installing DLC in 1.01.

#63
Adriano23

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I have run into this same problem here and then.



Bioware Tech Support should really orient the players about this and other matters concerning DRM, wich affect gameplay.



This kind of issue is, clearly, a violation to the customer's rights. Here's hoping Bioware takes notice of this.

#64
ZeroISHere

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Same problem here too , see other posts on the forum about this issue .



Questions to the devs : Is mass effect 2 an MMORPG ?



NO. Then is it a game that focus mostly on multiplayer ?



Nope . Is there even a multiplayer part or mode in the game ?



Again no .



So why should i be connected to play ?



...



By the way i paid for my copy of Mass effect 2 and i have to be online to play . While those who run a pirate version of ME2 , haven't paid for it end don't need to be online to play ....



Please bioware don't let us down !






#65
Michael Gamble

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This is NOT DRM and it is NOT the normal use case.
For most players on the PC, you are able to play offline.For some users (who have multiple mac addresses on their machine - from multiple devices or otherwise) the DLC authentication for offline play is bound to the wrong mac address. Again this is not the normal use case.

We are looking into this issue. We did not design this feature to force online play. The intended behavior is that you must validate your dlc once.

Additionally, please ensure that you are playing witht the same windows account that you originally validated the dlc with.

Modifié par Michael Gamble, 05 mars 2010 - 01:48 .


#66
ZeroISHere

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Michael Gamble wrote...

This is NOT DRM and it is NOT the normal use case.
For most players on the PC, you are able to play offline.For some users (who have multiple mac addresses on their machine - from multiple devices or otherwise) the DLC authentication for offline play is bound to the wrong mac address. Again this is not the normal use case.

We are looking into this issue. We did not design this feature to force online play. The intended behavior is that you must validate your dlc once.

Additionally, please ensure that you are playing witht the same windows account that you originally validated the dlc with.


Thanks for the answer . (that was quick )

- About the windows user  account since i only use one account ( with admin rights ) i'm sure that this the same account .

Again thank you .

#67
Timerider42

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I can confirm that the Steam version works with DLC offline. Just need to make sure your client is up-to-date.

#68
Guest_Guest12345_*

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Michael Gamble wrote...

This is NOT DRM and it is NOT the normal use case.
For most players on the PC, you are able to play offline.For some users (who have multiple mac addresses on their machine - from multiple devices or otherwise) the DLC authentication for offline play is bound to the wrong mac address. Again this is not the normal use case.

We are looking into this issue. We did not design this feature to force online play. The intended behavior is that you must validate your dlc once.

Additionally, please ensure that you are playing witht the same windows account that you originally validated the dlc with.


thank you so much for the response! I hope this is something that is easy to fix.

#69
Kurupt87

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i have a steam version and am able to play offline with all my dlc, seems like you have a bug.

#70
God_Emperor

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Thank you for your response Mr. Gamble. I am greatly heartened to learn that this is some kind of glitch and hope to see it solved. The EA tech representative I chatted with insisted that to use the DLC I had to be online and there was nothing I could do about it if I can't be on all the time. This is the reason I got so upset, as I believed what he told me during our session.

As suggested, I turned off both the auto login feature and the upload gameplay info feature in the online section of options. I connected to Cerberus, loaded a game with all DLC, saved and exited the game. I then disconnected from the internet, as soon as I went to the main menu I got the error message for authentication of all DLC listed and again I can't load my save because it says it is missing Zaeed and Normandy Crash Site.

I am in Win XP desktop using the Collector's Edition with all currently released DLC installed and the 1.01 patch. I can provide my comp stats if necessary, however I am not using a Mac nor multiple addresses as you noted in your post Mr. Gamble. 

Unless I am literally not doing something that has to be done to authenticate the files after logging into cerberus network and starting the game with the DLC., I'm going to guess is some sort of bug as mentioned with my platform.

Hope it can be fixed, thank you all who responded and tried to help.   

UPDATE: For Mr. Gamble or any devs, I hope this helps to find the problem. I got it to work offline with the DLCs, but I had to do something strange to do it. While connected to Cerberus, in the main menu I hit the download content tab which brought me down to desktop but keeps the game running. Here I disconnected and when I returned to the game's main menu I got an error message that there was an interruption in the cerberus network and connection failed. However I loaded the save without problems. I then exited the game twice and started from scratch twice and it continues to load the saved game with the DLCs, I tested it directly on the planet with the Normandy's crash site.

If I turned off the game disconnected and turned it back on, it always gave me an error before. But after I disconnected while the game was still turned on, it seems to finally have made that authentication file I hear so much about. Obviously I assume it's not meant to function this way (By having to disconnect with the game still on) but at least it works the times I tested it.

So maybe there is a problem with that file that supposedly is made when logging into Cerberus to authenticate the DLCs and you turn off the game completely (It erases it for some reason?) so it always asks me for the authentication again? Hope this helps you guys piece this together.

Thanks and I'm keeping my eyes out for a resolution for this.

Modifié par God_Emperor, 05 mars 2010 - 05:22 .


#71
MOTpoetryION

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i agree TempAEOF

we all should write them . I fell like im a one of a kind in that EVERY game i own i have payed for . simply because i love games. And want them to continue to make games for the PC. But all these dumb Asses dont realise all these games DEV's are already heading the way of not Wanting to make them for the pc anymore. Thats why they are starting to port them to consoles. So they can make money .But all the Asses Dont have enough brains to realise that , thats obvious sence they continue to STEAL . They are nothing more them common thieves ,and brains and stealing never really go hand n hand. WE all should write to them and tell them to start sending these fools to prison. And just say that it will only get worse . that they are so unchecked that they will start to go after more sensitive things like goverment secrets if they are not put into check NOW. Maybe that will get them on this huge problems . Its only hurting the industry and games as well devs are starting to dumb down games because of the consoles. Consoles cant play high tech games like a computer can . And i really dont want games to de-evolve But the dev's are being forced to just so they can make money . SO EVERYONE write your congressman DEMANDING things to be done to these thieves that are stealing games. Im all for FREEWARE/ SHAREWARE .But that ONLY includes programs that the makers of the programs WANT to be free , it does not include ALL programs stop lieing to yourselves or doing it under the weak reasoning of the goverment is trying to control/restrict information from bullcrap

/rant off

EDIT no the real tragedy here is they have to do this kind of stuff at all.  its not the devs fault its the thieves fault

Modifié par MOTpoetryION, 05 mars 2010 - 05:23 .


#72
wiggdogga

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ok im getting the same issue. good to see its a bug and not a designed thing. ive turned off auto login, and i dont get the error message when i start it........i want to start a new game so does this mean ill be able to get the DLC offline now then?

#73
Guest_Guest12345_*

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God_Emperor wrote...
UPDATE: For Mr. Gamble or any devs, I hope this helps to find the problem. I got it to work offline with the DLCs, but I had to do something strange to do it. While connected to Cerberus, in the main menu I hit the download content tab which brought me down to desktop but keeps the game running. Here I disconnected and when I returned to the game's main menu I got an error message that there was an interruption in the cerberus network and connection failed. However I loaded the save without problems. I then exited the game twice and started from scratch twice and it continues to load the saved game with the DLCs, I tested it directly on the planet with the Normandy's crash site.

If I turned off the game disconnected and turned it back on, it always gave me an error before. But after I disconnected while the game was still turned on, it seems to finally have made that authentication file I hear so much about. Obviously I assume it's not meant to function this way (By having to disconnect with the game still on) but at least it works the times I tested it.

So maybe there is a problem with that file that supposedly is made when logging into Cerberus to authenticate the DLCs and you turn off the game completely (It erases it for some reason?) so it always asks me for the authentication again? Hope this helps you guys piece this together.

Thanks and I'm keeping my eyes out for a resolution for this.


thanks for the input, i'm going to try and reproduce this on my pc.

#74
rpgchuck

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My game only required me to be online once, to authenticate the DLCs. Since then I have played offline with no issues.

#75
ZeroISHere

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Made a few more test this morning , i could not play offline at all , but if i : launch the game then connect MANUALLY from the main menu to cerberus network then quit the game , disconnect from the internet , and launch the game again i could play offline but only using resume ( Weird i know )

When i restarted my comp i had to be online again to play ... So God_Emperor is right .



I was able to reproduce this each time by doing things in the same order .