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Ubisoft DRM system crash.


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#1
Steve236

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http://www.escapistm...Servers-Go-Down

HAhahahahahaha..Ubisoft I laugh Thy failure!!

In all seriousness who didnt see this coming?im so glad Bioware and EA wised up about DRMs.

#2
Ponce de Leon

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As the wise man says : Stupid systems works stupid.

Question is : who is the stupid one here? The system, or Ubisoft? I have to admit I'd chose the second one....

#3
AntiChri5

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This makes my bitter little heart swell with dark glee.

#4
Magister Lajciak

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Ubisoft says on its forums:
 
"Due to exceptional demand, we are currently experiencing difficulties with the Online Service Platform. This does not affect customers who are currently playing, but customers attempting to start a game may experience difficulty in accessing our servers. We are currently working to resolve this issue and apologize for any inconvenience."
 
Some customer responses:
 
"Wow, here we are going on 8 hours or more into this mess and it's STILL not fixed."
 
"This service has been down for like 10 hours, there is really no way to justify this."
 
"Soon you won't have to worry about "exceptional demand"."
 
"Got three words for you [Edit]:
class. Action. Lawsuit." [Edited by moderators to remove swear words]
 
Oh, and here is a response by a non-customer to the travails of legitimate users:
 
"Not at all! My pirated version works perfectly!"
 
Well, Ubisoft, your Draconian DRM (DDRM) just keeps on giving! 
 
This is a good example why online server-based DRM is so bad. Moreover, this is just a prelude, since once the sales run through, Ubisoft will eventually deem it uneconomical to keep on maintaining the servers and will shut them down permanently.

Modifié par Magister Lajciak, 07 mars 2010 - 11:48 .


#5
Arbiter Libera

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Ah, how all of this could've been avoided if this whole thing was optional, just like DA:O's optional character update that you can toggle on and off in the options menu. Ubisoft, one of these days...

#6
Steve236

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Magister Lajciak wrote...

Ubisoft says on its forums:
 
"Due to exceptional demand, we are currently experiencing difficulties with the Online Service Platform. This does not affect customers who are currently playing, but customers attempting to start a game may experience difficulty in accessing our servers. We are currently working to resolve this issue and apologize for any inconvenience."
 
Some customer responses:
 
"Wow, here we are going on 8 hours or more into this mess and it's STILL not fixed."
 
"This service has been down for like 10 hours, there is really no way to justify this."
 
"Soon you won't have to worry about "exceptional demand"."
 
"Got three words for you [Edit]:
class. Action. Lawsuit." [Edited by moderators to remove swear words]
 
Oh, and here is a response by a non-customer to the travails of legitimate users:
 
"Not at all! My pirated version works perfectly!"
 
Well, Ubisoft, your Draconian DRM (DDRM) just keeps on giving! 
 
This is a good example why online server-based DRM is so bad. Moreover, this is just a prelude, since once the sales run through, Ubisoft will eventually deem it uneconomical to keep on maintaining the servers and will shut them down permanently.

worst part is that, a lot of other games are about to come out using that DRM. So pretty much their server are screwed.

#7
AshedMan

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Exceptional demand from what? Silent Hunter 5? How do they expect to handle people when a real game comes out... like Assassin's Creed 2?

#8
Sa Seba

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Just wait for it: slow sales will be blamed on pirates and a newer and more enforced DRM system will be presented to the board, which, lacking any inside into this ever changing and rapidly moving industry will decide that to increase profit, you must implement technologies whose side effects have not been taken into consideration at all.
I think Ubisoft just F****d themselves real nice with this decision, for this and all the upcoming titles they announced so far.

Once again, thank you, EA and Bioware for using your brains and creating a playable experience that is rewarding for the paying customer.

Modifié par Sa Seba, 08 mars 2010 - 01:56 .


#9
Steve236

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heres a link to the ubi forum http://forums.ubi.co.../7481010838/p/1



theres a lot of post but let me sum up what most of them say "RAAAAAAAAAAAAAAAGE!!"

#10
Magister Lajciak

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Seems pretty accurate: http://i46.tinypic.com/2py18bo.jpg

#11
Jonp382

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Ha, this is awesome! Oddly the only game I have from Ubisoft is totally void of any form of DRM period; Prince of Persia. And that was only a year ago. That's quite a turn-around.

#12
Fexelea

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Sorry I'm laughing too.



"Assuming constant connectivity and infalibility of technology are the two most amateurish security mistakes anyone can make" (Former NSA security advisor who designed encryptions for NA's Nuclear Programme)



Ubisoft fail.

#13
Kurokenshi

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Hahahahahahahahahahahahahahaha!



Ubisoft + Fail = UberFail!

#14
Magister Lajciak

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It has been 3 days and Ubisoft's DDRM servers are STILL not working properly!

What's even more interesting is that Ubisoft cannot get the story right. It provides conflicting explanations for why the servers are not working. The first explanation was on the boards, where Ubisoft representatives posted that the servers have problems due to unexpected 'exceptional demand'. The second explanation on Twitter (and picked up by some gaming media) said that the servers are not working properly due to a denial of service attack. The third explanation appearing now is responses from customer support to angry customers, which say that servers are down because of maintenance. It's pretty ridiculous!

Only one thing is clear. Ubisoft has tried to create a single-player online game (he, he maybe SOG as a single-player counterpart to MMO) and merely managed to anger a lot of people and not make it work properly...

#15
Chained_Creator

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Don't think they'll have to worry about "exceptional load" for much longer, if they keep ****ing with the customers like that.

#16
Panderfringe

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Well, to be fair, it IS maintenance.

#17
Sir Shendar

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Panderfringe wrote...

Well, to be fair, it IS maintenance.


Another reason not to buy any Noobisoft game from now on. Single player games are now subject to maintenance? I'll pass.

#18
Balerion84

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And this is why more and more people will rather go for the cracked versions... oh the irony

#19
Sir Shendar

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If you really hate this DRM then don't even download cracked game. Nothing hurts companies more than being ignored by potential customers (no convenient "AC2 is THE most pirated game" excuse). :P

#20
Fexelea

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^ They will say that anyway... pirates are probably the most overblown threat to gaming there is. The real threat are corporate suits who don't understand their balance sheet depends on return customers and think that the marketing department can "come up with something" to keep sales coming.

But yeah, don't pirate AC2. The game plays much better in consoles. (I finished the ps3 version and tried out the PC version at a local net cafe... ugh)

#21
Steve236

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Now their blaming hackers for the reason that the severs are down lol

#22
TippertonThistledown

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Something like this happens and people wonder why I don't use Steam.

The big difference with Steam versus SecuROM which is what Ubisoft is using is that with Steam your game has to be activated every time you run it where SecuROM only requires activating the first time you run a game on a particular system. Another problem with Steam over SecuROM is that if you install the game on a couple of computers, with Steam you can only run one copy at a time but with SecuROM both installed copies could be run at the same time.

Even worse, this only affected activating Ubisoft games, though annoying you could have played some other already activated game or a game from someone other than Ubisoft while waiting, but if you buy all your games through Steam and they go down, none of your games will run.

A lot of people talk about how great Steam is, for every one of their arguments about why Steam is great I can point out where SecuROM or some other DRM system beats the crap out of Steam for user friendliness.

Who's to blame for this Ubisoft fiasco? That depends on who owns the activation servers; Ubisoft or Sony; I suspect Ubisoft myself. Obviously there wasn't enough redundancy in the set up so that if a server goes down it doesn't take the whole system with it.

Modifié par TippertonThistledown, 11 mars 2010 - 06:23 .


#23
Arbiter Libera

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You do realize that you can play off-line with Steam, unlike with this abomination that Ubisoft's forcing down our throats?

#24
AshedMan

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TippertonThistledown wrote...
A lot of people talk about how great Steam is, for every one of their arguments about why Steam is great I can point out where SecuROM or some other DRM system beats the crap out of Steam for user friendliness.

I've used Steam for years.  It's a great service with some incredible deals.

#25
TippertonThistledown

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Arbiter Libera wrote...
You do realize that you can play off-line with Steam, unlike with this abomination that Ubisoft's forcing down our throats?

You do realize that you have to be on line and connected to your Steam account to set off line mode so that the client program can record the license status of your games for use in off line mode.

It's too late to switch to off line mode and in fact you won't be able to if the service is unavailable.

I also use Steam and have had it for years, but after having the service unavailable for a week, I learned and now only use it for games that require it.

Ubisoft's problem is only affecting new activations of digitally distributed games, users whos games are already activated or who bought them as a physical product aren't affected.