10 réponses à ce sujet

[Discordius]

Anyone else log in this afternoon just to see that you are unauthorized to use any of the CE items or your pre-order DLC? I was playing with DLC with no problems for days, but suddenly everything EXCEPT the Blood Dragon armor is listed as UNAUTHORIZED. Any help wolud be greatly appreciated!

[slyfox8860]

I had a similar problem, try logging out from the main menu and logging back in, it fixed it for me

[Jediphx]

I tried that and it still has not fixed it for me, I also tried loading a previous save

[Damien Nightwind]

Same here, i followed instructions on the support site and all it did was delete my DLC. Barely managed to get that back and still waiting on an answer as to how to get it authorized again. I dont really know when it happened, but it did seem to be right after i updated to the newest patch.

[Rvlion]

I have had this annoying thing for days now, appearently while the game says you are logged in it hasn't made connection with the server yet.



For me it takes between 5-30 seconds before my official DLC's are authorized again, before that time they are also for a strange reason ready for download.



It really gets annoying... perhaps to many players not enough bandwidth?

[wanderon]

I too have this issue and some of the stuff that still shows up in game doesn't work (Formari tome).



In my case I was wondering if it was related to my changing versions - I recently lost my optical drive and had to have my OS reinstalled losing everything on my hard drive in the process. I have the D2D CE version and a slow DSL connection -



when I originally dl the CE version it took 54 hours to complete but it never screwed up along the way - when I tried to dl it this time the download manager kept locking up 24-36 hours into the process and losing everything it had dl so I got tired of fooling with it and bought the regular version on disk.



It took a couple of days after installing for the DLC to show up but it finally did and I was able to dl and install it and the first new characters I created had all the items (haven't progressed far enough to see if WK or RTO showed up or not) - then a couple days ago I got some message about it not being authorized and to log in with the same account etc...



I just loaded the game to see if the DLC was still showing enabled and it was and when I logged in and checked a character that had issues getting and/or using the DLC items and today he has them and they work so I guess it must be be a server issue of some sort and unrelated to my different version.



Hopefully it will keep working...

[Onix Sunstone]

Iv also seen this issue twice in the last few days, running v1.4. Mine sounds most like Rvlion's issue. I gone in loaded a game got told the save had item from certain DLC that Im not authorized to use but I just wait a few secounds & load again nps.



I think after the run of awakim on ill remove it all & just reloaded DAOv1.2, v1.3 I dont recall adding much it just broke stealing for me & 1.4 fixes some of 1.3 aparently ?

[juho123]

Well I used to have the same problem... until the recent patch. How I fixed it was:


You have to search your pc for a file named services.msc

then find dragon age on the list and right click on it and select launch. and if it's not set on automatic, set it on automatic manually..


And it might also be that the server hasn't verified your DLCs yet so go to the login screen in game and wait until the refresh balance arrow stops spinning. when it stops spinning it should be completely connected to the server.

[Onix Sunstone]

odd just noticed its another nacro post or is it just dieing a slow death. so maybe this was happing to peeps in v1.2 also ?, I think this nacroing is a side effect of the ones who cry this has been posted before to many times ect I think I preffer fresh post so the relevent folks are still around.

[Thin_Mint]

Gothlad wrote...



I had a problem with this and here is the whole thing i gone through with support personnel and the answer worked great!



Hi Ari,



Thank you for contacting Electronic Arts.



We are really sorry for the inconvenience caused to you. If you are having unauthorized issue in your account then we would like to suggest you follow the troubleshooting steps below:-



You can find instructions on how to do unauthorized issue at the following link:

http://support.ea.co...?p_faqid=23584]



If this provided linke doesn't solve your problem then we would like to suggest you to delete all the DLC and then re-download the contents again.



This does not impact saved games. This only deletes all DLC from the system so you may re-download the content again.





Shut down Dragon Age: Origins



In Windows, press the 'Start' button and select 'Run'



In the command line type 'net stop DAUpdaterSvc'



Navigate to 'My Documents\\\\\\\\\\\\\\\\BioWare\\\\\\\\\\\\\\\\Dragon Age\\\\\\\\\\\\\\\\Settings' and delete 'Manifest.xml' and 'Offers.xml'and 'addins.xml'



Navigate to 'My Documents\\\\\\\\\\\\\\\\bioware\\\\\\\\\\\\\\\\Dragon Age' and delete the 'Offers' folder



Navigate to 'C:\\\\\\\\\\\\\\\\Documents and Settings\\\\\\\\\\\\\\\\All Users\\\\\\\\\\\\\\\\Application Data\\\\\\\\\\\\\\\\BioWare\\\\\\\\\\\\\\\\Dragon Age\\\\\\\\\\\\\\\\' and delete the 'DAUpdater' folder



Navigate to 'C:\\\\\\\\\\\\\\\\My Documents\\\\\\\\\\\\\\\\bioware\\\\\\\\\\\\\\\\Dragon Age\\\\\\\\\\\\\\\\' and delete the 'AddIns' folder



In the command line type 'net start DAUpdaterSvc'



Restart Dragon Age: origins and log in.



After deleted the DLC if you are not able to see the contents in the game menu the We would like to suggest you to run DAUpdaterSvc manually.



You can find instructions on how to do this at the following link:

http://help.dragonag...p?p_faqid=23666



If the issue persist please reply us back.

i wanted to say that this worked for me as well. the only hiccup was that i could not find: C:\\\\\\\\\\\\\\\\Documents and Settings\\\\\\\\\\\\\\\\All Users\\\\\\\\\\\\\\\\Application

Data\\\\\\\\\\\\\\\\BioWare\\\\\\\\\\\\\\\\Dragon Age\\\\\\\\\\\\\\\\' and delete the 'DAUpdater' folder



this was because windows hides the documents and settings folder. so you may have to go into your c drive, then click the' Organize' button on the top left side of the window, then click 'folder and search' option, then click 'view'. after which, select 'show hidden files and folders' as well as unclick 'hide protected operating files'. you will then be able to navigate the above mentioned path. just make sure that afterwards you go back and click 'hide protected operation files' so they are not accidentally deleted in the future.



after i did all of this i logged into dragon age and had to download all of the previously installed content (including dlc). everything downloaded and installed perfectly. now i can play witch hunt, the golems of amarakk and leliana's song.



i did have to go back and reinstall all mods that i had originally installed with daupdater. but that didn't take long as i was given a list of the missing mods the first time i tried to load a game. i just jotted down the list and reinstalled them using daupdater.



hope this helps. thank you gothlad for posting this.

[Bob Mussini]

THE FINAL SOLUTION

(if you have Windows 7) IS:



<<<<< RUN the game.exe AS ADMINISTRATOR.  >>>>>





forget about all deleting folders, rename files and account issues



just right click the DRAGON AGE.exe and execute as administrator and the irritating UNAUTHORIZED will be gone !!!