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Bugs with 1.03 patch...


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#1076
WonderGamer

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didymos1120 wrote...

Ummm, what? "Several months"?  The patch only came out 2 months ago, and there's been an official topic about the crashing problems stickied on the first page of this forum for just under a month now.  Should they provide more frequent updates on what progress is or is not being made? Yes, absolutely.  Have they totally ignored it for "several months"?  Uh, no.

I realize it's only been a couple months, but I have to agree that it seems like longer as we weren't getting any word from a BioWare representative (at least not in this thread until just recently).  It's obvious that many people are fed up with waiting (including myself), just some of us are more vocal about it than others.

The disturbing part is that they are making more DLC rather than fixing the major issues that are already there.  And what's even worse is the fact that the 1.03 patch actually removed fixes made in previous patches.  This makes me wonder if they even test their patches before they are released.  It almost seems that they are using us as the testers; but they are going to lose customers with these types of business tactics.  Many people are upset about this last patch & many have already said they are boycotting BioWare from now on, but you have to keep in mind that many flawless titles have been released in the past.

BioWare should seriously reconsider what is more important while doing business.  Sure making money is important, but it shouldn't be more important that fixing problems that is going to drive off your customers.  The order of priority appears to be flawed here...

I'm sure we all feel ripped off in one way or another & I'm not saying I'm not included in that group.  I can't say this is going to keep me from buying from BioWare in the future, but I will be doing my research from now on before I buy/patch any game from them again.

Modifié par WonderGamer, 06 mai 2010 - 09:40 .


#1077
Cloud Windfoot Omega

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Nathan Willis wrote...

Hello again, quickly wanted to state that there was no arrogance or anything of the like intended. My apologies if it came off that way - my only intent was to state the fact that not everyone is experiencing issues.
That does not mean that those who are experiencing issues are somehow less important to us! To be clear: fixing what we can is still a priority of ours and we're tracking everything reported to the best of our ability. While we believe we've narrowed some the root causes down of many of the issues reported on the forums (and mentioned in this thread), unfortunately the nature of things is that it takes time to bring solutions to you, the community.
So! I want to reiterate that we're working on it. No news as of yet. As soon as we have some news, we'll let you know. :)

we all understand this (i hope), but is it possible we could atleast get an idea what is being wokred on in more detail? i know the answer may be no due to that binging high hopes and possible duisapointments. but i just wanted to ask.

#1078
Eurypterid

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WonderGamer wrote...
  Many people are upset about this last patch & many have already said they are boycotting BioWare from now on, but you have to keep in mind that many flawless titles have been released in the past.


By whom? Not by BioWare. Don't get me wrong, I love these guys, but anyone that tihnks they've released flawless games in the past is looking through very heavily tinted rose colored glasses. This game is no different.

Is it taking a long time to get the next patch out? You bet, and I wish they'd have been able to put out a hotfix or a quick patch to address some of the issues 1.03 caused. But just because we're not seeing a patch as fast as we like doesn't mean they're not working on one. As well, just because they're putting out more DLC doesn't mean they're not working on a patch too. Different teams for different aspects of the game.

Personally, if this long wait for the next patch means a whole lot of fixes and a more stable game for most people, I think it's well worth the wait.

#1079
Gnaeus.Silvanus

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With all due respect Eurypterid, if Bioware have different teams doing what you say and to believe, that's the more reason why patches should have been implemented faster than expected. What it seems you're telling us is the other way around, it seems only a single team is working on both DLC and patch. Its been weeks and nothing is being done by bioware. Have you noticed those threads popping up on this section castigating Awakening and patch 1.03? They have a life of their own so don't patronize us with your claim that different teams are working on DLC and patch.

#1080
searanox

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I apologise if I came off as rude. I didn't intend to personally offend anybody. I do appreciate the fact that a patch is being worked on, make no mistake. However, to be frank, I have been quite frustrated by the fact that BioWare has been quite busy releasing paid DLC, while at the same time has generally avoided being in touch with the community regarding ongoing issues with Origins and Awakening.

#1081
wolfwarp

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Nathan Willis wrote...

Hello again, quickly wanted to state that there was no arrogance or anything of the like intended. My apologies if it came off that way - my only intent was to state the fact that not everyone is experiencing issues.
That does not mean that those who are experiencing issues are somehow less important to us! To be clear: fixing what we can is still a priority of ours and we're tracking everything reported to the best of our ability. While we believe we've narrowed some the root causes down of many of the issues reported on the forums (and mentioned in this thread), unfortunately the nature of things is that it takes time to bring solutions to you, the community.
So! I want to reiterate that we're working on it. No news as of yet. As soon as we have some news, we'll let you know. :)


Hi Nathan, thanks for your responses. I am eager to hear the result of the fix before I can (1) buy Awakening and play, (2) consider the new DLC, (3) recommend Dragon Age to my friends in Facebook, Twitter, and my website (right now I am against it). From where I come from, once a game is taken off the shelf (which is pretty fast), I may not be able to buy that and play anymore. Deep inside, I really wanna play Awakening. But the crushes in DAO have left a very bitter taste on my 1st playthrough.

#1082
Eurypterid

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Gnaeus.Silvanus wrote...

With all due respect Eurypterid, if Bioware have different teams doing what you say and to believe, that's the more reason why patches should have been implemented faster than expected. What it seems you're telling us is the other way around, it seems only a single team is working on both DLC and patch. Its been weeks and nothing is being done by bioware. Have you noticed those threads popping up on this section castigating Awakening and patch 1.03? They have a life of their own so don't patronize us with your claim that different teams are working on DLC and patch.


'Patronize'? I'm not patronizing anyone. I'm just passing on what has been said by the devs many weeks and months ago: different tems work on patches and DLC and the main game itself. You can choose to believe it or not. That's fine. But I find it very interesting that no matter what the devs say, it's never good enough for some people. If they don't post, people complain. If they do post, people complain they want more details. If they give more details, people complain that their pet peeve isn't being addressed. If they say a patch is coming, it's not done fast enough. People believe what they want to believe and people complain no matter what. But if you seriously think that everyone at BioWare is working only on DLC and not on patches, you probably need to think again.

And just beacuse they have different teams working on it does not mean it should appear any faster. Did you ever consider that maybe the crash issue (as a single example) may be something that's tough to track down and/or may take a long time to get a fix out for? Or maybe they're trying to get a big patch out to address several issues. Or maybe they're doing extensive testing before releasing it (something most people that complain about quality control should appreciate)? If the patch isn't appearing fast enough for your taste, it does not indicate they're not working on one. I seriously have trouble understanding how people draw their conclusions sometimes.

#1083
Thandal N'Lyman

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Wow! I realized after reading through the last couple pages since Nathan's post that my personal frustration clock had been re-set to begin tracking "time-since-acknowledgement", (it had already gone through waaaaay too many cycles tracking "time-since-first-experienced-and-reported-problem".)



I do believe that an early and clear announcement by Bioware that "We know there's [this] problem." would have helped prevent a good bit of frustration.



But as I am one of the lucky (few?) for whom the FO3 "Large Memory Space" fix seems to have done the trick eliminating my CtD problem, my expectations for the next patch have shifted to the OTHER areas, especially the broken dialogue/plot flags: Alistair called "King" when not, Pickpocketing "Success" -- NOT, etc.



A list of "known/recognized/acknowledged" issues might relieve a good deal more frustration.



It would be asking a lot to get a "severity" or "status" flag with those, but since I'm dreaming... why not?



a. CtD - Prevalent. Severity - Critical (Game Unplayable). Status - Highest Priority.

b. Dog Fetch - Broken. Severity - Minor (No plot or advancement impacts). Status - Under consideration.

c. Alistair's Position (post-Anora Rescue) - Internally Inconsistent. Severity - Moderate (Imersion Impact). Status - Working to correct.

.

.

.



jmtc,


#1084
Guest_Elps_*

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Thandal NLyman wrote...

But as I am one of the lucky (few?) for whom the FO3 "Large Memory Space" fix seems to have done the trick eliminating my CtD problem, my expectations for the next patch have shifted to the OTHER areas, especially the broken dialogue/plot flags: Alistair called "King" when not, Pickpocketing "Success" -- NOT, etc.


Be careful with that. If you have used it you would be wise to install hardware monitoring software so you can see if your heat or power usage is getting too high. That fix can result in hardware problems.

Thandal NLyman wrote...
A list of "known/recognized/acknowledged" issues might relieve a good deal more frustration.

It would be asking a lot to get a "severity" or "status" flag with those, but since I'm dreaming... why not?

a. CtD - Prevalent. Severity - Critical (Game Unplayable). Status - Highest Priority.
b. Dog Fetch - Broken. Severity - Minor (No plot or advancement impacts). Status - Under consideration.
c. Alistair's Position (post-Anora Rescue) - Internally Inconsistent. Severity - Moderate (Imersion Impact). Status - Working to correct.


I'd be happy to see Bioware fix the crashes so the game is playable. Dog Fetch is fixed by a community mod, and most of the dialogue bugs have already been identified by the community with many of them already fixed by mods that don't change the vanilla game (Zevran Dialogue Fix, for example).

If Bioware is working on plot flags and dialogue fixes, as well as the crash issues, I hope they have asked the community modders for copies of their files - no point reinventing the wheel.

I do think Bioware could communicate a bit better though. Even a "thanks everyone, this is useful, keep it coming" post in the Gathering Technical Information for Stability and Performance Issues thread would help people to feel devs are taking the issues seriously. 

#1085
Orchomene

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Using patch 1.03 (with Qwinn fix) on a Win 7 64 bit computer, I don't have many crashes.

Only two crashes over 60 hours of playing the game both during a fight with heavy spell casting.



Did someone find a specific configuration that may increase the crash issues ?

Which OS/graphic cards are more impacted ?

#1086
Funkjoker

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BioWare, why don't you include Qwinn's fixpack in your official patch? You can focus on gameplay/technical issues while Qwinn fixes all the minor bugs which I guess won't be officially patched ever!

-x% healing received bug
-some weapon properties: weakens nearby darkspawn and Increases/decreases Hostility and Intimidation

http://social.biowar...5/index/2296902

Modifié par Jean-Funk Van Damme, 07 mai 2010 - 11:52 .


#1087
Thandal N'Lyman

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Elps wrote...

Thandal NLyman wrote...

But as I am one of the lucky (few?) for whom the FO3 "Large Memory Space" fix seems to have done the trick eliminating my CtD problem, my expectations for the next patch have shifted to the OTHER areas, especially the broken dialogue/plot flags: Alistair called "King" when not, Pickpocketing "Success" -- NOT, etc.


Be careful with that. If you have used it you would be wise to install hardware monitoring software so you can see if your heat or power usage is getting too high. That fix can result in hardware problems.


Elps;

AFAIK the FO3 fix is not the Qwinn fix.  It simply sets the "More than 2GB Memory Available" flag to "True".

But thanks for the warning.  I do have chip monitoring tools (CPU, GPU, and RAM) and have seen nothing out of the ordinary.

Modifié par Thandal NLyman, 07 mai 2010 - 01:24 .


#1088
wolfwarp

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Eurypterid wrote...

'Patronize'? I'm not patronizing anyone. I'm just passing on what has been said by the devs many weeks and months ago: different tems work on patches and DLC and the main game itself. You can choose to believe it or not. That's fine. But I find it very interesting that no matter what the devs say, it's never good enough for some people. If they don't post, people complain. If they do post, people complain they want more details. If they give more details, people complain that their pet peeve isn't being addressed. If they say a patch is coming, it's not done fast enough. People believe what they want to believe and people complain no matter what. But if you seriously think that everyone at BioWare is working only on DLC and not on patches, you probably need to think again.

And just beacuse they have different teams working on it does not mean it should appear any faster. Did you ever consider that maybe the crash issue (as a single example) may be something that's tough to track down and/or may take a long time to get a fix out for? Or maybe they're trying to get a big patch out to address several issues. Or maybe they're doing extensive testing before releasing it (something most people that complain about quality control should appreciate)? If the patch isn't appearing fast enough for your taste, it does not indicate they're not working on one. I seriously have trouble understanding how people draw their conclusions sometimes.


Hi,

I totally understand where you are coming from.  In fact, for me, it doesn't matter if BioWare splits their teams to build DLCs and support different platforms or having one to tackle them.  As a consumer, I observe signals from a company.  It could be the actions or the communication messages.

I have started playing DAO because I heard that Awakening was soon to be out.  Clocked in many hours before patching it up to 1.03 that in some ways ruined my experience with my first playthrough.  If my memory serves me right, after one month of silence, someone from BioWare has started a "template" for us to constructively report errors.  After another month of waiting, someone else from BioWare (Nathan right?) spoke up on a potential patch (or at least to say they are looking into it).  And while all these are happening, BioWare has released Awakening, a DLC, and going to be another DLC - none of them I can buy and play even though I would love to because enough is enough (as far as crashes go).  So while we have releases after releases of new contents and set date for yet another new release, a fix to the broken patch 1.03 is nowhere to be seen (except words).

And I for one am not complaining for the sake of complain here.  Merely stating the facts.  Try to see things from our end, would you?

Modifié par wolfwarp, 07 mai 2010 - 04:19 .


#1089
blu_skye

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This kind of garbage - buggy, incomplete games, is what happens when EA buys you.



I though DAO was a pretty good game, but the patches kept making it easier, i.e. more gold more often. I couldn't stand the whole fade thing in the circle tower but over all the game was good and I enjoyed it enough to play through a few times. High level magic items should be rare and expensive, no everywhere and cheap with all the gold you get. Resources should be limited. That is simply my own preference but as I said, I did enjoy the game.



Awakenings was simply not ready to be released. I ran into issues from almost the get go. Many bugs, most of which are already listed here. You can't tell me that this was playtested and no one noticed the Silverite mine fiasco. Awakenings was way too easy. Equipment and specialties were way too good. Overall the whole theme was basically get more armor, swords etc. Get more specialities. Oh and there is a thin story in there somewhere. Bugs aside, I thought it was simply overpriced, and too short for the money. Fix the bugs and cut the cost in half and it would have been worthwile. I won't buy another expansion or DLC for this game. Period. Content is bug ridden and way too short for the $$$.



I was really sad to see Bioware get purchased by EA. Within two years, Bioware will cease to exist and you will simply have EA releasing DA 2012 and that will be the end of that.

#1090
wolfwarp

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My another question is: If BioWare can set dates for the releases of expansion and DLCs - which I presume include the testing activities in making sure that the new contents work in all targeted platforms - why can't BioWare set a date for the release of a new patch now that we have acknowledged that something has gone wrong with patch 1.03?

#1091
wolfwarp

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blu_skye wrote...

I was really sad to see Bioware get purchased by EA. Within two years, Bioware will cease to exist and you will simply have EA releasing DA 2012 and that will be the end of that.


I really hope that this will not be the case as I have grown to like BioWare's games.

Look at the "brighter" side, the Mass Effect franchise is really awesome.  At least from the software quality and stability point of view.  On that note, while I am extremely disappointed with the Dragon Age team, I think there is still hope in BioWare.  I am looking forward to ME 3.

#1092
Edge12674

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For me the most frustrating part was that DA:O was stable and a joy to play prior to 1.03. When the patch caused CTDs and long load times, combined with no immediate response from the devs, I felt I had been tricked and ignored. If Bioware and acknowledged the problem sooner and/or released a quick patch to undo the 1.03 changes, they would have had a loyal customer who would have bought any of their products without hesitation!



I now refuse to be a first adopter of any Bioware product.

#1093
Orchomene

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wolfwarp wrote...

My another question is: If BioWare can set dates for the releases of expansion and DLCs - which I presume include the testing activities in making sure that the new contents work in all targeted platforms - why can't BioWare set a date for the release of a new patch now that we have acknowledged that something has gone wrong with patch 1.03?


Having worked several years in both development and maintenance of softwares, I can answer :
develoment and design are easy to planned (well, not that eays, but it's feasable). Whereas bug correction s very hard : sometimes a little bug can take weeks to be corrected because it was just a wrong line hidden or some issue with compilator and sometimes a big issue is corrected in an hour.

Also, I'm pretty sure that the team that develop/design the new DLC is not the same as the one that corrects the engine.
Engine development is very different technically wise from graphic/design.
See ? Many people can develop new stories/mod/items/dialogs via a toolset.
But changing the compiled engine inside the .exe file is more hard coding.

#1094
Eurypterid

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wolfwarp wrote...

And I for one am not complaining for the sake of complain here.  Merely stating the facts.  Try to see things from our end, would you?


I do. I am on your end, and I've complained as well. I'm just a game buyer/player like everyone else here. I don't work for BioWare. I am also experiencing some of the issues with the 1.03 patch. The pick pocket bug is driving me crazy, as one example, and I've refused to patch further than 1.02 on my new Win 7 rig for fear of getting the crash issues everyone is reporting (many on 64 bit Win 7).

My issue is with the rose-colored glasses I see some people wearing where they're saying BioWare has never had buggy games before. And that post you quoted was in response to the guy that felt he was being patronized because I pointed out he was mistaken if he believes that everyone in a company the size of BioWare is all working (or will ever all work) on the same thing. I want a patch, and Ideally I'd like yesterday. But just because it's not here yet, does it mean there's not one being worked on? No. Does it mean BioWare doesn't care? No. Does it mean that EA is the evil empire out to destroy BioWare and everything else it gets its hands on? No. The mind just boggles at the conclusions people are drawing just because they're not getting a patch as fast sa they want.

#1095
WonderGamer

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blu_skye wrote...

This kind of garbage - buggy, incomplete games, is what happens when EA buys you.

Feel lucky they didn't drop the game completely.  I'm still mad at EA for scrapping the game Starcraft: Ghost.  The game was traded to EA for one of their titles when Blizzard was about to scrap it themselves so EA could finish it.  It got scrapped reguardless of the trade & all the hype over the game was for nothing.  I was really looking forward to that game.  Posted Image

Modifié par WonderGamer, 07 mai 2010 - 11:06 .


#1096
wolfwarp

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Orchomene wrote...

wolfwarp wrote...

My another question is: If BioWare can set dates for the releases of expansion and DLCs - which I presume include the testing activities in making sure that the new contents work in all targeted platforms - why can't BioWare set a date for the release of a new patch now that we have acknowledged that something has gone wrong with patch 1.03?


Having worked several years in both development and maintenance of softwares, I can answer :
develoment and design are easy to planned (well, not that eays, but it's feasable). Whereas bug correction s very hard : sometimes a little bug can take weeks to be corrected because it was just a wrong line hidden or some issue with compilator and sometimes a big issue is corrected in an hour.

Also, I'm pretty sure that the team that develop/design the new DLC is not the same as the one that corrects the engine.
Engine development is very different technically wise from graphic/design.
See ? Many people can develop new stories/mod/items/dialogs via a toolset.
But changing the compiled engine inside the .exe file is more hard coding.


Hi Orchomene, I too came from a software development and maiintenance background. Bugs can occur during the development cycle.  Some can be very hard to resolve.  But when a launch date is set, these bugs have to be resolved no matter what.  Having a target drives the effort.

If there is no set date for a bug resolution, or some kinds of commitment to the stakeholders (in this case, including us), you and I know that it can be a very long process.  If at all it will be resolved.  For now, we are in this maintenance cycle with players / customers waiting for the crashes (amongst other bugs introduced by patch 1.03) to be resolved.

And if we take a step back, this very crash issue that affect us would have failed the final testing for Awakening, would have failed any DLCs they launch.  In my humble opinion, that should have been fixed in the development cycle of these add-ons - especially now that BioWare acknowledges this issue.  Or are we saying that now they are officially launching products that knowingly will not work well with a segment of the user community?

Modifié par wolfwarp, 08 mai 2010 - 01:46 .


#1097
DaRkCLouD831

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Found a strange bug regarding templar armor and any armor that uses that particular model. I am unsure of whether this bug only appears in 1.03 or all versions, but I am currently running 1.03. Armor based on the templar variation such as Knight-Commander armor will not have runes enabled in Awakening even if they have the "runes slots variable" flagged in the toolset. These templar armor items have the "base item" type of "armor - massive - no boots," which seems to be the cause of this problem. If you were to use the toolset to change the base item type to "armor - massive," the rune slots work. However, with a base type of "armor - massive" any boots the player wears will now clip through the boots comes with the templar armor mesh.


#1098
Branji

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Eurypterid: Of course fans are unhappy. What Nathan said was the same old bull thats been said for six months. It's always "they are working on it" yet there is no result. It shouldn't take this long.



To Nathan Willis: saying the bugs are a priority is not true. If it was, Bioware wouldn't be releasing yet another DLC. More DLC instead of a patch. No. Bioware's priority is clearly releasing more things for the fanboys so EA stays caring more about making money that helping the fans.



To fanboys: If you really cared about the fans with the bugs, you would send a clear message to EA and not get any more DLC or anything else until the game and expansion are fixed. But you won't. So any words that you care are lies.


#1099
k2_1971

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I'd really just like to see the crash to desktop issue resolved. Sometimes I can go hours without a problem, and other days I'll crash 3-4 times within an hour. Windows 7-x64, and I have used the 2GB address limit 'fix'. I have Awakening, but am holding off playing it until a new patch comes out.

#1100
Desasosiego

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Branji wrote...
send a clear message to EA and not get any more DLC or anything else until the game and expansion are fixed


Working on that already. See me owning DA's expansion or ME2? It hasn't happened and the way it looks it's never going to happen.

I'd like to reflect on something I read a long time ago, it's a fun thing to read:

Piracy harms consumers as well as legitimate developers, publishers and retailers.

Nowadays, I think it would work like this:

Laughable support and shovelware harm legitimate developers, publishers and retailers.

Ye who understand need little words.

Modifié par Desasosiego, 08 mai 2010 - 09:13 .