53 réponses à ce sujet

[Insomniac1010]

Jaekahn wrote...

Insomniac1010 wrote...

The new Xbox Arcades are pretty much rrod free by the way... and ive had the same roughly 4 years ago and it still works fine, and i play almost everyother day.. the main reason people get the rrod is because they shove there xbox 360's into little tiny shelves and theres no air geting to it to cool it down... keep it in an open area and it will last much longer

My xbox wasn't on a shelf but rather sat on top of my entertainment center which stands roughly 3 feet tall. There was nothing blocking off circulaton or anything. :/

Strange, the heat from your xbox must of been collected some were near by.. but who knows? 360's are very unperdictable.

[sinosleep]

http://xbox360.ign.c.../1014486p1.html



In 2009. The new consoles are no more RROD resistant than the old ones, the difference is that instead of getting the RROD you just get error codes instead. It's the SAME thing.

[Ryngard]

If you get the RROD you can easily send it to Microsoft and if it IS the RROD it is replaced for FREE regardless of your warranty status.



They will send you the shipping mats and it is all paid for.



You keep your harddrive and they will usually give you a working replacement within 7-14 days.



Mine took less than 7 from start to finish.

[sinosleep]

Not true, RROD warranty ends at 3 years.

http://support.xbox....x#Warranty_FAQ2

Q: My console shows three flashing red lights on the Ring of Light, or an E74 error message is displayed on the screen. Am I covered for warranty service?
A: Microsoft covers repairs for the three lights flashing red on the Ring of Light or the E74 error condition for a period of three (3) years from the original purchase date of the console. If you are out of the initial three year warranty period, you can still receive console repair service from Microsoft for three flashing red lights or E74 for a fee.

I've had a friend go through FOUR of these pieces of crap. While I haven't had the RROD, my console DID eat my COD Modern Warfare disc. And while microsoft replaced my console, they DIDN'T reimburse me the 60 dollars I paid for my game. 

Modifié par sinosleep, 10 mars 2010 - 04:46 .

[Insomniac1010]

sinosleep wrote...

http://xbox360.ign.c.../1014486p1.html

In 2009. The new consoles are no more RROD resistant than the old ones, the difference is that instead of getting the RROD you just get error codes instead. It's the SAME thing.

Wrong... those figures were taken from the RELEASE DATE of the consoles and up till 2009 ,  the newer 360's are more reliable and due to replaceing some chip and adding more venting holes more resistant to the RROD.

[RogueWriter3201]

sinosleep wrote...

Last I heard, RROD warranty ends at 3 years.

Acutally, that's incorrect. Just after the RRoD became an issue, Microsoft increased the Warranty time of all 360s to just over 4 yrs. However, that was done with the intention that they were going to be able to increase the 360s resistence to the Red Critical Error. Sadly, that didn't happen, whether due to High Costs or research time, Microsoft never got the machine's to that level of endurance. So, next best thing. They have since extended the coverage of the Warranties on a permanant basis for RRoD 'only'. 360s that suffer the Red Critical Error will always be replaced free of charge.

Really, it's something they should have offered from the get go. Sadly, they believed people would simply keep replacing thier 360s. However, with the success of PS3 and Wii, Microsoft could not afford to take that risk. So, this choice was thier Olive Branch to the Game Consumer base.

[sinosleep]

I was saying the article was written in 2009, not that it only took numbers from 2009. Again, I don't feel newer 360s are any more resistant to RROD.

glenboy24 wrote..
Acutally, that's incorrect. Just after the RRoD became an issue, Microsoft increased the Warranty time of all 360s to just over 4 yrs. However, that was done with the intention that they were going to be able to increase the 360s resistence to the Red Critical Error. Sadly, that didn't happen, whether due to High Costs or research time, Microsoft never got the machine's to that level of endurance. So, next best thing. They have since extended the coverage of the Warranties on a permanant basis for RRoD 'only'. 360s that suffer the Red Critical Error will always be replaced free of charge. 

Really, it's something they should have offered from the get go. Sadly, they believed people would simply keep replacing thier 360s. However, with the success of PS3 and Wii, Microsoft could not afford to take that risk. So, this choice was thier Olive Branch to the Game Consumer base. 

I edited my post directly from their website. So if that's true, microsoft has pretty pathetic control over their own website.

Modifié par sinosleep, 10 mars 2010 - 04:49 .

[RogueWriter3201]

sinosleep wrote...

Not true, RROD warranty ends at 3 years.

http://support.xbox....x#Warranty_FAQ2

Q: My console shows three flashing red lights on the Ring of Light, or an E74 error message is displayed on the screen. Am I covered for warranty service?
A: Microsoft covers repairs for the three lights flashing red on the Ring of Light or the E74 error condition for a period of three (3) years from the original purchase date of the console. If you are out of the initial three year warranty period, you can still receive console repair service from Microsoft for three flashing red lights or E74 for a fee.

I've had a friend go through FOUR of these pieces of crap. While I haven't had the RROD, my console DID eat my COD Modern Warfare disc. And while microsoft replaced my console, they DIDN'T reimburse me the 60 dollars I paid for my game. 

The Support Information you posted is Out of Date. (Laughs) Figures on Microsoft's part. I work at Gamestop, and I had to deal with the question enough times that I finaly called them up to get a Straight answer. Sad that 'I' had to be the one to do it. Anyway, since mid 2009 they now cover the RRoD for all 360s indefinantly.

[Average Gatsby]

 Thought I'd chime in here:

So, first, I had that issue of the Gameinformer survey. It was pretty much as far away from scientific as you can get, but most assuredly the first gen xbox 360's break. Its just a matter of time. They shoved a huge GPU (90mm) and CPU(90mm) in this narrow chassis and then decided to stick the GPU under the Disc Drive. These first gen xbox 360's had a motherboard called the Xenon.

If you got yours at a pawn shop, you probably had a first gen.

Then came the second gen system, which is when they started implementing the HDMI hookup. This gen, with the Falcon motherboard, had a smaller CPU to draw less power and make less heat. However, it didn't really matter too much because the problem has always been the GPU. These new motherboards had a 65 or 60mm CPU but the same old heat plagued 90mm GPU.

This is what I have. So far mine has been fine and I've had it a year. I keep it very well ventilated, and I install all my games so I don't have a hot DVD drive spinning over my hot GPU.

In 2009, they came out with a new motherboard, the Jasper, which was first implemented in only the arcade versions, and is now in both the arcade and the elite (It was never with any Pro's). These new Jaspers had a smaller GPU, now at 65mm, and it had the ram, which before sat next to the GPU and also caused heat problems, around and back on the motherboard. These newest xbox 360's have a very low, if at all, failure rate.

My roommate has one of these. You can instantly tell the difference because his is quieter, it has a much smaller, about 30% smaller, power supply, and if you put your hand behind the unit and feel, there's very little if no heat at all, unlike mine which feels warm.

So anyway, hope you get a new xbox soon. You should call up microsoft and complain even if your warranty is expired. They say the squeaker wheel gets the grease ya know? And I'd also recommend you buy new if you have to get another; tons of these used ones now are modded 360's which got banned from xbox live.

Also GameInformer magazine, which I am a subscriber to, is made by Gamestop, which published that article right before the PS3 slim was announced. I wonder if they were trying to deplete their stock of ps3 phats.............

I have every console PS. But I'm a pc gamer at heart.

Here's a wiki article on it:http://en.wikipedia....ox_360_hardware

Modifié par Average Gatsby, 10 mars 2010 - 05:08 .

[Swerodent]

What can I say...

Go Microsoft! Please continue to make high-quality products for us!



/sarcasm off

[Lycidas]

Wow the OP's X-Box just broke and none of the PC crowd is flaming him on top of it? Sometimes this forum scares the hell out of me.

Can there be peace at the end?



Btw. Sorry for you OP

[sinosleep]

Why would we flame him?

[Tsurok]

glenboy24 wrote...

sinosleep wrote...

Last I heard, RROD warranty ends at 3 years.

Acutally, that's incorrect. Just after the RRoD became an issue, Microsoft increased the Warranty time of all 360s to just over 4 yrs. However, that was done with the intention that they were going to be able to increase the 360s resistence to the Red Critical Error. Sadly, that didn't happen, whether due to High Costs or research time, Microsoft never got the machine's to that level of endurance. So, next best thing. They have since extended the coverage of the Warranties on a permanant basis for RRoD 'only'. 360s that suffer the Red Critical Error will always be replaced free of charge.

Really, it's something they should have offered from the get go. Sadly, they believed people would simply keep replacing thier 360s. However, with the success of PS3 and Wii, Microsoft could not afford to take that risk. So, this choice was thier Olive Branch to the Game Consumer base.

Your information is incorrect. They will not replace any red ringed 360 that is out of the 3-year warranty. My 360 red ringed on me (a month out of warranty, mind you) and they refused to fix it for me unless I paid $100 for service. And then, I'd get something like a 6 or 12-month warranty. So, instead, I bought a new one with a new warranty... And a bigger HDD

[Lycidas]

sinosleep wrote...

Why would we flame him?

Oh don't ask me why. After a while in the DA:O forums I just thought it's supposed to happen.

[Jamesmc93]

My older Xbox 360 got the RROD a few months back but somehow I was able to save my hard drive and keep all my saves...



Regardless, I had to buy a new Xbox 360 anyways which put a dent in my wallet. (But this one is all shiny and new!)

[Jaekahn]

Yeah, I totally forgot about the HD until one of my friends reminded me last night. As soon as I get my taxes back, since I am a full-time student and broke as a mofo, I'm going to go out and buy the Xbox 360 arcade. I would rather have a newer model anyways. Appreciate all the feedback and sympathy. You guys rock!

[Veritas1982]

Do Not Despair My Friend! (Hopefully!) Your Files Are Not Lost!



I addressed this issue with a game geek staff member at EB Games. Summarized: I love this game and have spent so many hours, I don't want to lose it all if I RRoD, can I buy a memory card? The guy told me that you don't need to: when your system goes RRoD, it is just the processor that has been screwed up. Your hard drive is perfectly fine. You just disconnect the HD (that grey smaller box stuck to the side; it's as simple as pressing a button and un-clicking the unit). Then either have your 360 fixed or buy a new unit sans HD, connect yours, and you're off to the races.



Input from those who HAVE EXPERIENCE ACTUALLY TRYING THIS would help myself, the gent who started this thread, and others. SPECULATION about what YOU THINK would happen if you did this will simply waste all of our time, and I think we would all respectfully ask that you keep it to yourself.



V

[sinosleep]

When you get a 360 replaced by microsoft that is EXACTLY what you do. You take out your hard drive, put the 360 in the box they send you, then they send you a refurbished unit into which you plop your hard drive. Don't see why it would be any different with a new 360. File loss has never been the big issue with RROD, it's the inconvenience and STUPIDITY of it all. How on earth a multibillion dollar corporation allows such a defective piece of hardware to reach store shelves is beyond me. It's not the first, and it won't be the last, but it bothers the hell out of me every single time. Where the hell was quality control? Do they even have a quality control department? 

Modifié par sinosleep, 11 mars 2010 - 02:12 .

[JordanM4]

if you send them an older model that is what you will get back so it will also get the RROD i already went through it and had to buy one of the new arcade units

[Mikenator700]

My second 360 is chronically ill with the RROD.



Luckily, I've beeen able to keep mine alive with the almighty TOWEL TRICK (which resets the hardware by overheating it).

The first time it lasted about a week before I had to do it again, but now it's progressively lasting longer.

[Mikenator700]

DP

Modifié par Mikenator700, 11 mars 2010 - 03:04 .

[Jamesmc93]

Mikenator700 wrote...

My second 360 is chronically ill with the RROD.

Luckily, I've beeen able to keep mine alive with the almighty TOWEL TRICK (which resets the hardware by overheating it).
The first time it lasted about a week before I had to do it again, but now it's progressively lasting longer.

Yeah, I tried this when it first happened and it lasted a few days before it started having problems again. Mainly, I was just impatient and tired of having to wrap a towel around a supposedly "next-generation" console. I agree with what someone else said: if a multibilion corporation lacks the ability to fix such a prevalent problem, they are obviously doing something wrong.

[Mikenator700]

Jamesmc93 wrote...

Mikenator700 wrote...

My second 360 is chronically ill with the RROD.

Luckily, I've beeen able to keep mine alive with the almighty TOWEL TRICK (which resets the hardware by overheating it).
The first time it lasted about a week before I had to do it again, but now it's progressively lasting longer.

Yeah, I tried this when it first happened and it lasted a few days before it started having problems again. Mainly, I was just impatient and tired of having to wrap a towel around a supposedly "next-generation" console. I agree with what someone else said: if a multibilion corporation lacks the ability to fix such a prevalent problem, they are obviously doing something wrong.

I know it may not be a permanent fix, but anything to keep me from having to buy another one.
I'm just suprised it's actually lasting longer everytime I do it.
I just wrap it for 30 mins then let it cool. Not sure if it's good for the hardware in the long run but I expect it to eventually crap out completely.

[etonesmith1]

got mine at best buy... get the extended warrenty. if it fails for any reason, they replace it in store. (just keep your hard drive.

[infernalserpent]

Veritas1982 wrote...

Do Not Despair My Friend! (Hopefully!) Your Files Are Not Lost!

I addressed this issue with a game geek staff member at EB Games. Summarized: I love this game and have spent so many hours, I don't want to lose it all if I RRoD, can I buy a memory card? The guy told me that you don't need to: when your system goes RRoD, it is just the processor that has been screwed up. Your hard drive is perfectly fine. You just disconnect the HD (that grey smaller box stuck to the side; it's as simple as pressing a button and un-clicking the unit). Then either have your 360 fixed or buy a new unit sans HD, connect yours, and you're off to the races.

Input from those who HAVE EXPERIENCE ACTUALLY TRYING THIS would help myself, the gent who started this thread, and others. SPECULATION about what YOU THINK would happen if you did this will simply waste all of our time, and I think we would all respectfully ask that you keep it to yourself.

I did exactly this hard-drive swap last year when my Xbox RRoD'd: bought an Xbox Arcade, attached the old HDD to it, sent in the old Xbox for free repair, played happily on the Arcade+HDD until the Xbox came back repaired, and then sold the Arcade to a friend at work who was interested in joining the Xbox club.

Removing the HDD and putting it in the new Xbox was as easy as you described it, and worked just fine. Good luck to you, OP, and anyone else in that boat!