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Why do people feel the need to thank devs for doing what they're supposed to do ?


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#26
Beerfish

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Bio-Boy 3000 wrote...

The problem that I have with patches and other content created for games, is that it comes much to late in my interest in playing the game. I haven't touched DA:O in several months due to the lack of actual official or player created content. Having them patch a game that I do not actively play anymore isn't of much use to me. But I understand that this patch is for preparation for new expansion that I may or may not be interested in purchasing.


Why? To counteract the 1,375,999,240 posts that whine about each and everything of which you been a decent contributor.  The thank yous don't clog up useful threads anymore than the inane beotch threads about minor things.

#27
Dark Lilith

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purplesunset wrote...

I wasn't sure where to put this thread, so I'll put it in Off Topic. After patch 1.03, I see a lot of people saying things like "Thanks Bioware!" after quoting a part of the patch notes.

Seriously:

1) Aren't they already getting paid ?

2) Aren't patches supposed to fix things that weren't suppsoed to be broken in the first place ?

3) Do they actually care if they get thanked or not? see ---> number  1)


By expressing gratitude you're fostering this attitude that  doing things like  patching their own game  is a favor or something. Ummm, no, it's not.  Let's nip this in the bud, please.




yes but to error is human!
yes but to error is human
yes,I'm sure they do.I can't do what they do and I'm grateful for the hard and sometimes frustrating work they do everyday after day!Image IPB

#28
I Valente I

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I can't believe this thread was created. God forbid some people around here actually have some decency. We can't all be cynincs, tapping our toes against the ground with our arms crossed, just waiting for Bioware to patch the game so we can yell "ABOUT TIME!" You can't actually believe that a bunch of people on a forum saying thank you actually affects Bioware's state of mind. What are they going to get cocky? Stop patching the game? "oh well we were going to make another expansion but since the forums are already so grateful....let's just half-ass it."

#29
Loerwyn

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Dark Lilith wrote...
yes but to error is human!

The quote is "to err is human, to forgive divine", not "to error is human" because that makes no sense.

#30
Stanley Woo

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[quote]purplesunset wrote...

I wasn't sure where to put this thread, so I'll put it in Off Topic. After patch 1.03, I see a lot of people saying things like "Thanks Bioware!" after quoting a part of the patch notes.

Seriously:

1) Aren't they already getting paid ?[/quote]
Yes, but that has nothing to do with the customer showing appreciation for what we do. Purchasing a game is an exchange of money for goods, not giving thanks of showing appreciation or enthusiasm. If anything, it's thanking your local retailer or distributor for providing you with access to the game. ;)
[quote]2) Aren't patches supposed to fix things that weren't suppsoed to be broken in the first place ?[/quote]
Yes, and as we all know, things always go as expected and nothing ever is missed, compromised, or goes wrong. Ever.[/quote]
[quote]3) Do they actually care if they get thanked or not? see ---> number  1)[/quote]
Ultimately, no, since it's our job to develop games regardless of whether people comment on them, but it's darned nice to hear people enjoying what you do. The passion and enthusiasm of our fans is one of the reasons we have a community in the first place. It's our way of thanking the fans for supporting us. Besides, don't you enjoy it when people are nice to you for something you did?
[quote]By expressing gratitude you're fostering this attitude that  doing things like  patching their own game  is a favor or something. Ummm, no, it's not.  Let's nip this in the bud, please. [/quote]
It is a favour. We are under no obligation to provide post-release patches. I believe the EULA for most, if not all games states something to the effect of the product being released "as-is" and the software having no warranty in and of itself. I seem to remember reading that, so please correct me if I'm wrong. Any warranty included in game purchases relates directly to the physical media on which the game is printed.

You are not entitled to a game that works to your specifications or to your satisfaction, but we still work darned hard to try and make it as painless and bug-free as we can. That is something people can and do thank us for: our commitment to quality.

#31
Dark Lilith

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OnlyShallow89 wrote...

Dark Lilith wrote...
yes but to error is human!

The quote is "to err is human, to forgive divine", not "to error is human" because that makes no sense.

think about it,you just errored by correcting something I wrote on purpose,don't you just hate when people try to correct others?

#32
Statulos

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OnlyShallow89 wrote...

Dark Lilith wrote...
yes but to error is human!

The quote is "to err is human, to forgive divine", not "to error is human" because that makes no sense.

Errare humanum est. If you corrct, use the original. ;)

Besides; if I thank the girl in a restaurant when she serves my order and I do so heartfuly, why not dropping a thanks to the creators of games I enjoy?

Modifié par Statulos, 10 mars 2010 - 04:48 .


#33
Dark Lilith

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Statulos wrote...

OnlyShallow89 wrote...

Dark Lilith wrote...
yes but to error is human!

The quote is "to err is human, to forgive divine", not "to error is human" because that makes no sense.

Errare humanum est. If you corrct, use the original. ;)

thank you sweetheart.Image IPB

#34
Loerwyn

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Dark Lilith wrote...

OnlyShallow89 wrote...
The quote is "to err is human, to forgive divine", not "to error is human" because that makes no sense.

think about it,you just errored by correcting something I wrote on purpose,don't you just hate when people try to correct others?

No, I don't "hate it", for without correction there would be no improvement.
If people didn't point out errors with your mods, would you improve? Maybe, but not to the degree you would if the faults were pointed out.

#35
Loerwyn

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Statulos wrote...
Errare humanum est. If you corrct, use the original. ;)

tace caudex.

Ah ne'er so dire a Thirst of Glory boast,

Nor in the Critick let the Man be lost!

Good-Nature and Good-Sense must ever join;

To err is human, to forgive divine.


http://en.wikiquote....o_err_is_human  I challenge your correction.

Modifié par OnlyShallow89, 10 mars 2010 - 05:00 .


#36
addiction21

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purplesunset wrote...

I wasn't sure where to put this thread, so I'll put it in Off Topic. After patch 1.03, I see a lot of people saying things like "Thanks Bioware!" after quoting a part of the patch notes.

Seriously:

1) Aren't they already getting paid ?

2) Aren't patches supposed to fix things that weren't suppsoed to be broken in the first place ?

3) Do they actually care if they get thanked or not? see ---> number  1)


By expressing gratitude you're fostering this attitude that  doing things like  patching their own game  is a favor or something. Ummm, no, it's not.  Let's nip this in the bud, please.





1. Yes they are getting paid but putting out patches will not net them any more money.
2. IF companys were to wait untill everything was perfect then the deveolpment cycle would be a LOT LONGER costing them more money which would then be passed along to the consumer I.E. YOU.
3. Maybe not everyone but BW definatly likes their community and express's gratitude.

Yes it is a favor. They have no obligation what so ever to provide patches, updates, extra content, etc etc etc...

I am sorry your partents did not teach you some common courtsey.

#37
MerinTB

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purplesunset wrote...

1) Aren't they already getting paid ?

2) Aren't patches supposed to fix things that weren't suppsoed to be broken in the first place ?

3) Do they actually care if they get thanked or not? see ---> number  1)


1 - False dichotomy.  There's no cotinuum between "getting paid and not getting thanked" and "getting thanked and not getting paid."  You can get paid and thanked, or not paid and not thanked - the two really have no connected to each other unless you consider a "tip" to be "thanking via money" - i.e. a "gratuity" is showing "gratitude" above accepted value.
Regardless, people can thank whomever they please for whatever they please.  The police officer who patrols a neighborhood nowhere near my own I can still thank for doing his job, even though it is his job, he is paid for it, and it doesn't directly affect me - I appreciate him doing his job and I choose to thank him for it.

2 - So?  In most other areas of life, if something breaks you have to pay someone to fix it. If you buy a warranty or service plan you are paying people to fix something in case it breaks - shouldn't the product, instead, be built to NOT break?
Your logic is so terribly flawed I don't know why I'm bothering - I fully expect, seeing the substance of your arguments, for you to move the goal posts on us.  But feel free to prove me wrong - I would be ecstatic to see, for once, someone admit points made against their initial argument.

3 - I assume some don't, and some do.  I think many people who do a job for pay would be happy with aninomity, and others might do the same job more for the recognition than the money.  It's different for different people.
However, some people chosing to thank other people is really despite whether the other people were seeking praise.

purplesunset wrote...
By expressing gratitude you're fostering this attitude that  doing things like  patching their own game  is a favor or something. Ummm, no, it's not.  Let's nip this in the bud, please.


Patching the game IS something of a favor from the company.  They do it mostly to engender goodwill amongst their customer base, sure, but they could just as well release the game and not spend a second of time or a penny of capital on further support for their released games and only work on new games.

I don't know whether you just have a sense of entitlement, or if you are a person who thinks praise should be given out sparingly as some kind of badge of extraordinary achievement, or if you are just trolling - I don't know.  I feel there's nothing positive that can come from asking people to be less thankful for things they appreciate, however.

#38
Llandaryn

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purplesunset wrote...

3) Do they actually care if they get thanked or not? see ---> number  1)


Yes.

By expressing gratitude you're fostering this attitude that  doing things like  patching their own game  is a favor or something. Ummm, no, it's not.  Let's nip this in the bud, please.


Nothing is perfect. Governments and councils screw up on a colossal level on what seems like an almost daily basis. Mistakes happen in any organisation you care to mention. If I get sub-standard service, or an item that has a glitch, then I speak to the relevant customer service department and find my concerns are addressed quickly and efficiently without me having to write long-winded emails or stamp my foot and demand to speak to a supervisor, then of course I'm going to say "thank you". Not because they fixed what shouldn't have been broken, but because I understand that sometimes things go wrong, and I like to thank people, even if they're being paid to do it, for helping me and making my experience of their company as stress-free as possible.

Or, as my mother used to say, "WHERE'S YOUR MANNERS? SAY THANK YOU! *slap*"

#39
Petsura

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Because people fear the devs won't work unless they thank them.

#40
Dark Lilith

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OnlyShallow89 wrote...

Dark Lilith wrote...

OnlyShallow89 wrote...
The quote is "to err is human, to forgive divine", not "to error is human" because that makes no sense.

think about it,you just errored by correcting something I wrote on purpose,don't you just hate when people try to correct others?

No, I don't "hate it", for without correction there would be no improvement.
If people didn't point out errors with your mods, would you improve? Maybe, but not to the degree you would if the faults were pointed out.

true,but I ask if anyone found errors.If I upset you in any way I'm sorry,but frankly people that go around correcting others not seeking help are  well... not to my liking.they lack something in themselves.So lets move on shall we.

Image IPB

Modifié par Dark Lilith, 10 mars 2010 - 08:00 .


#41
addiction21

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Petsura wrote...

Because people fear the devs won't work unless they thank them.


no

#42
AngryFrozenWater

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Stanley Woo wrote...

By expressing gratitude you're fostering this attitude that  doing things like  patching their own game  is a favor or something. Ummm, no, it's not.  Let's nip this in the bud, please.

It is a favour. We are under no obligation to provide post-release patches. I believe the EULA for most, if not all games states something to the effect of the product being released "as-is" and the software having no warranty in and of itself. I seem to remember reading that, so please correct me if I'm wrong. Any warranty included in game purchases relates directly to the physical media on which the game is printed.

You are not entitled to a game that works to your specifications or to your satisfaction, but we still work darned hard to try and make it as painless and bug-free as we can. That is something people can and do thank us for: our commitment to quality.

Sooner or later the software industry will be held liable for their products. Here is an interesting article on the subject: EC wants software makers held liable for code. ;)

#43
FollowTheGourd

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AngryFrozenWater wrote...
Sooner or later the software industry will be held liable for their products. Here is an interesting article on the subject: EC wants software makers held liable for code. ;)

Won't work, at least not as intended. It sounds like the EU just wants more things to fine Microsoft over. :whistle:
If you could legislate perfect code and compatiblity, it would have already been done.

Mixed into that article they seem to be also talking about DRM or anti-consumer licensing terms... which is a separate issue.

Not that I saw it while skimming the article, but there might be something to having a licensed engineer sign off on software that could affect things such as people's lives (e.g., the Therac-25 bug), but even then... good luck.

#44
Sword For Hire

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Pickpocketing is busted after patch 1.03

I can't live without pickpocketing

......

...

.


#45
CoS Sarah Jinstar

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Dark Lilith wrote...

OnlyShallow89 wrote...

Dark Lilith wrote...

OnlyShallow89 wrote...
The quote is "to err is human, to forgive divine", not "to error is human" because that makes no sense.

think about it,you just errored by correcting something I wrote on purpose,don't you just hate when people try to correct others?

No, I don't "hate it", for without correction there would be no improvement.
If people didn't point out errors with your mods, would you improve? Maybe, but not to the degree you would if the faults were pointed out.

true,but I ask if anyone found errors.If I upset you in any way I'm sorry,but frankly people that go around correcting others not seeking help are  well... not to my liking.they lack something in themselves.So lets move on shall we.

Image IPB


Wow someone is a little full of themselves. Image IPB

#46
AngryFrozenWater

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I am a software engineer. Fixing bugs and patching is part of our product's life cycle. Without that phase we would lose our customers. So, the logical thing to do is to fix them. And BioWare does that too as long as a large number of people are asking for it. We are no different. In fact the company counts on it and plans the cost for that phase like any other part of the product plan. Fixing bugs is expensive, so we'll quit doing that when the project budget has an overrun or when the majority of end users stop reporting them. That's why companies are happy to have lots of apologist and that's why they keep feeding them. To paint the picture that fixing bugs is merely a favor fits the fairy tail required to keep the costs down.

Modifié par AngryFrozenWater, 11 mars 2010 - 09:34 .


#47
Twitchmonkey

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AngryFrozenWater wrote...

I am a software engineer. Fixing bugs and patching is part of our product's life cycle. Without that phase we would lose our customers. So, the logical thing to do is to fix them. And BioWare does that too as long as a large number of people are asking for it. We are no different. In fact the company counts on it and plans the cost for that phase like any other part of the product plan. Fixing bugs is expensive, so we'll quit doing that when the project budget has an overrun or when the majority of end users stop reporting them. That's why companies are happy to have lots of apologist and that's why they keep feeding them. To paint the picture that fixing bugs is merely a favor fits the fairy tail required to keep the costs down.


Yeah, I have no issue with complimenting developers on releasing quality content, even though from the aspect of the company as a whole, doing so is simply a financial issue, but the idea that releasing patches is a favor because they aren't required to do so seems a bit disingenuous. You release a faulty product enough times and consumer confidence drops and you lose sales. I don't buy that developers would spend more money to provide a service just out of the goodness of their hearts.

#48
Dahn-Var Starcloak

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OnlyShallow89 wrote...

Starcraft 1 was patched for years,
so I dread to think how many patches it got.


It would seem that Blizzard is taking their patching seriously. :D

The

Witcher got the same attention, I suspect. Didn't they release the
Enhanced Edition's game features as a patch?


Yep,
that they did. The Witcher is a great example of how generous developers
can be if their priorities are set straight. Providing such attention
will surely pay off in the long term.

Llandaryn wrote...

Or, as my mother used to say, "WHERE'S YOUR MANNERS? SAY THANK YOU! *slap*"


[smilie]../../../images/forum/emoticons/lol.png[/smilie]

Twitchmonkey wrote...

You release a faulty product enough times and consumer confidence drops and you lose sales. I don't buy that developers would spend more money to provide a service just out of the goodness of their hearts.


Basically that. Although, my confidence sometimes doesn't drop until I see the long list of fixed bugs by some *unofficial* patch. :unsure:

Modifié par Dahn-Var Starcloak, 11 mars 2010 - 11:59 .


#49
YohkoOhno

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AngryFrozenWater wrote...
Sooner or later the software industry will be held liable for their products. Here is an interesting article on the subject: EC wants software makers held liable for code. ;)


It's a good idea for life-critical stuff, or financial software.

But not for a game like Bioware or others.  The bugs in game software don't ruin people's lives.

#50
Guest_Stanley Woo_*

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Stanley Woo wrote...


It is a favour. We are under no obligation to provide post-release patches. I believe the EULA for most, if not all games states something to the effect of the product being released "as-is" and the software having no warranty in and of itself. I seem to remember reading that, so please correct me if I'm wrong. Any warranty included in game purchases relates directly to the physical media on which the game is printed.


Fine. I will never ever buy another BW game again. I'll get them second hand and make sure I do you no favours by giving you my money for faulty products! Shameless, absolutely shameless. Thank the gods for developers like Relic and Gearbox who actually understand customer service and prividing a complete game with patches. [I respectfully disagree with you.]



:ph34r:[inappropriate comments removed]:ph34r:

Modifié par Stanley Woo, 15 mai 2010 - 05:12 .