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Game freezes and crashes video card, help needed


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#26
Guest_NewMessageN00b_*

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What is the room temperature?

Check for adjacent lava flows.

57 degrees is still kind a lot for idling.

Modifié par NewMessageN00b, 14 mars 2010 - 09:58 .


#27
Sinister316

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I really think the GPU fan is done. It may spin but 500 rpm will look the same as 3000rpm so its hard to tell if its even doing anything. What reading does EVGA Precision give you on the fan speed?

Oh, and more case fans or a new gaming case wouldn't hurt if you have the cash for it.

Modifié par Sinister316, 14 mars 2010 - 09:59 .


#28
argan1985

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I also have the same problem. But the game worked fine until I installed the DLC (Cerberus weapons + armor, Cerberus Arc, Normandy Crash Site, Blood Dragon Armor and Zaeed). I have played for probably more than 25 hours with no problem whatsoever, and as soon as I have installed these DLC packages, the game freezes and the only way to get out is to reboot the computer. I am using the 196.21 Nvidia drivers on my GeForce 8800GTX Ultra card. How can you tell the temperature and so on?



But I think it has to be something to do with the DLC...

#29
Sinister316

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Download EVGA Precision (free download) to see the core temp, fan speed, and to be able to adjust the fan speed.

#30
Heartworm

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it was 30% at the start, Sinister,I made it about 80, when GPU overheats EVGA Precision says it's going 99%



So do you guys think I have to get GPU fan which means new videocard (for me at least), right? I still wonder though why I had no such problems with other games

#31
Sinister316

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Yep, that fan is done, get a new one. Luckily they are not very expensive. ME2 uses the UnrealT engine which is probably the most taxing game engine on GPU's that I know of. BattleField BC2 would probably make that card go supernova.



My new nvidia 285gtx runs at about 72c with the fan set at 65%, but I do have a gaming tower with 9 fans going 2500rpm so my ambient cooling is very good. Grab a few extra case fans and be sure to work them so you have some drawing in and the rest blowing out to create good flow.

#32
Heartworm

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K, I see. Thank you very very much Sinister and others for your help

Modifié par Heartworm, 15 mars 2010 - 12:35 .


#33
argan1985

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Ok, I will do that today and see what happens.

#34
lutenint

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Yea i've been following these posts. did the same thing (installed presicsion and such) and the game went for a lot longer. it went for about 30 mins, then when i entered the normady and walked around a bit the comp crashed. was looking at the temp and the highest it went was 70.



i have a 9800gt

#35
Sinister316

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lutenint wrote...

Yea i've been following these posts. did the same thing (installed presicsion and such) and the game went for a lot longer. it went for about 30 mins, then when i entered the normady and walked around a bit the comp crashed. was looking at the temp and the highest it went was 70.

i have a 9800gt


What CPU do you have and what is the CPU temp at crash? ME2 seems to stress both out. A temperature of 70c on the GPU shouldn't be bad enough to crash the game

Modifié par Sinister316, 15 mars 2010 - 11:06 .


#36
AngelFrost

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Sinister316 wrote...

AngelFrost wrote...
Nvidia System Monitor showed me what was wrong: my CPU is hitting ~110'C with the 9800GTX hitting 120'C right before the system dies according to my logs.


YIKES!!!Posted Image


Yeah. My Logitech laptop stand isn't liking those temps one bit; melt craters directly beneath both fan ports and at the back where my video heat vents are. Posted Image

It'll be sorted soon(ish).


Heartworm wrote...

EVGA Precision didn't help - temperature went up to 96 in a minute. So does this mean I gotta get new videocard or a processor cooler or what? I didn't understood which fan Ungelfrost meant exactly


New graphics card is my recommendation if you can't personally replace the heatsink/fan unit on your graphics card yourself. Takes a bit of tech-savy skills to do that.


Sinister316 wrote...

NewMessageN00b wrote...

Check for stuck mice/rats in your fans. Seriously, 120 deg C should be close to a hard heart attack.


Mice and rats, I love it.Posted Image


@NewMessageN00b

CPU idles at ~66'C and the gfx card at ~60'C on a good day, with ~81'C/78'C on a bad day. And yeah, I do live in a hot climate (Australia anyone?) where the usual outside temperature reminds you of a blast furnance; but inside my house is air-con comfort with my laptop nowhere near a window.

And there are no mice/rats in my laptop, though some of the technicians that work with me have found cockroachs, rats, snakes and a dead kitten inside a PC before. Posted Image

#37
Niah Darke

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I'm thinking Bioware's not handling something well when they're making these games, as I'm having similar issues with both ME1 and 2. Doesn't happen every time I play, some days I can play for hours without any issues... Unfortunately today isn't one of those days.



**Possible spoilers**

Game was going fine all night, I got Jack, did the Horizon mission, few side quests, no problems. Then I started the mission to find Tali and it starts dying every few minutes. Screen goes black, sound loops for a while then turns into a hideous, hideous noise and the whole computer goes unresponsive (can't even turn caps lock on & off). Same thing happened with ME1, which I had been blaming on the switch to Windows 7, as I never had this issue when playing it on Vista.

However, one of the times the game did this tonight, I somehow managed to get it to go to the desktop, and Windows was telling me the display driver had stopped responding and recovered... Of course, it was lying, it hadn't recovered, my desktop background was gone and for some reason my internet wasn't working (which I found odd). At least that time I got to restart my computer properly, every other time I've had to use the button, which it doesn't like.



Anyway, given the variety of graphics cards and systems this is happening on, don't know if it can be blamed on a dodgy fan or video card, especially since, in my case and most others I've been able to find with a google search it's only happening in Mass Effect (and Dragon Age on one post I've found, although I had no issues with that, and I played it a LOT).

My specs:



OS: Windows 7 (32 bit)

CPU: Intel® Core™2 CPU 6600 @ 2.40GHz

Video card: ATI Radeon 4890HD (1GB)

RAM: 4 GB



OK, now that I've vented some frustration... time to try again. :P Maybe Bioware could look at trying to fix these issues in a patch or something.

#38
Sinister316

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Sounds like you have a diver issue Niah. I'm pretty sure this display driver crash has been around for a while now and the only fix I have read of is to roll back the driver to an older version. Problem there is ME2 needs the newer dirvers so I'm not sure what to suggest.

#39
jujdred619

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I have been using the 196.34 driver for nVidia. It's beta, but all it does is fix an issue with 196.21 where I was prevented from Overclocking my gpu. If you have any overclock settings, perhaps that driver is crashing on you if it is a forced overclock factory card, like an XFX or something.

I also use Riva Tuner to maintain my fan speed and start up loaded overclocks. Works perfectly every time.

#40
AngelFrost

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@ Niah Darke



If you're using the PCIe card like I think you are, give the ATI Catalyst v10.2 drivers a try. General opinion is that they're pretty stable for Mass Effect 1 players, so I'd expect the same for Mass Effect 2 since it's based on the same graphics engine.





@ jujdred619



Avoid the nVidia 196.75 driver like the plague: it's death for Mass Effect 2 if you use it. If you decide to jump up, 197.13 is fairly stable and the finalized 196.34 driver is OK too for basic overclocking.



But remember if you have a crashing issue while overclocking, drop the OC first to see if it solves it. ;)