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1.03 Crash Technicalities


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#126
jercrow

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Also getting random crashes, but not as frequently as some. As the others, this is only new with 1.03. I played through the entire game months ago, then shelved it while waiting for load time fixes. With the patch release, I decided to start playing again in order to do other origin stories and storylines. I do have Awakenings installed now, but am still only playing the original campaigns.

As a side note, my biggest problem is graphics. Quite frequently, usually upon area transitions, the screen starts flickering horribly. A problem never seen prior to the patch. If I go to options, adjust any part of the video settings, and return to game, the flickering stops. For a while. When it comes back, I reload default settings and back to normal again. For a while. It's a constant back and forth.

Update:
After some more playthrough, I begin to wonder if the crashing may not be as random as I thought.  Another poster mentioned that the "cleanse area" ability was a potential trigger.  I only had one crash in a few hours of play tonight, and it came while using this abilty (I had not used it prior).

Modifié par jercrow, 26 mars 2010 - 01:07 .


#127
AT_Field

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I'm experiencing random crashes since 1.03, mostly sparse, and none of them are in specific places. Since I quicksave often I never lose any progress. I can experience smooth gameplay for several hours until it either crashes or I close the game from the menu, at which point it will crash without fail.


As a side note, my biggest problem is graphics. Quite frequently,
usually upon area transitions, the screen starts flickering horribly. A
problem never seen prior to the patch. If I go to options, adjust any
part of the video settings, and return to game, the flickering stops.
For a while. When it comes back, I reload default settings and back to
normal again. For a while. It's a constant back and forth.

I also got this once after the joining in Ostagar. I had to reboot the game.

Modifié par AT_Field, 26 mars 2010 - 12:57 .


#128
jheartless

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Copied from steam in response to a user saying that a known memory leak cannot cause a crash and its all the Steam users systems:

Memory leaks can cause crashes easily in 32 bit OS depending on the type of memory leaked. For example a leak in Kernel memory like NPP, PTEs, or Pagepool it doesnt take much. 

If its a handle leak it can crash as well but these are much more rare and typically show very slugish performance before it dies as the virtual memory manager doesnt seem to kick out pooltags to attempt to save the system as it will with other types of leaks so Windows tries to soldier on as it dies...

However I have a 64 bit system and i know a thing or two about resource leaks..I also crash regularly now that im in the Landsmeet area.

Without a memory dump with the correct symbols to read it i cant get very much information about what module is the problem...but its definetly the code as shown by this access violation:

Faulting application name: DAOrigins.exe, version: 1.3.11253.0, time stamp: 0x4b7057ab
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x13b8
Faulting application start time: 0x01cacc9caab7d484
Faulting application path: c:\\program files (x86)\\steam\\steamapps\\common\\dragon age origins\\bin_ship\\DAOrigins.exe
Faulting module path: unknown

http://en.wikipedia....ccess_violation

Oddly i played through the entire Awakenings without a single crash....mine seems to like to crash when i play through with my Warrior and in Denerim.

System Specs:

Old Crap CPU: Intel Core 2 6400
4GB Crucial Ram cant remember the clockspeed and dont care.
NVidia GTS 250 running 197.13 read the FULL engineering release notes and no known issue at time of release with DAO and NVIDIA on my OS.
WIN 7 64 Ultimate.

If you are going to argue its my system please show me fact based data on your argument like i showed above, links to offcial documents from manufacturers would help so i can read any whitepapers they may publish...

#129
jheartless

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On another note I can Dump this application on crash with any number of MS root cause analysis tools....just tell me where you want me to upload the dump....and on another note...Access violation!? FOR SHAME! lol next patch ill bet we will get an infinite loop....

#130
atomaweapon

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I've added this in another thread, but I too get crash to the desktops with the 1.3 patch. I am figthing the archdemon, and atleast midway through, usually after a few "cleansing" moves, it just straight blanks to the desktop. No errors, no warnings, just BAM.

I'm on windows 7, 6 GB ram, intel proc.

Would love a response from my bioware peeps. I really wanted to finish the game.

#131
BoogieManFL

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I've rarely had problems of any kind with this game. But multiple times now, the game starts messing up during the chat with Morrigan after the talk with Riordan about killing the Archdemon near the end.



Attempt 1: PC suddenly shuts off during the conversation, as if I unplugged it.

Attempt 2: Bad FPS from a moment or two, but completed game normally after.

Attempt 3: Skipping, then freezing for several seconds, then appears to continue normally. Crashes during the first part of the final battle right after getting into town.



Settings Maxed

OS: Windows 7 Ultimate 64bit

CPU: Intel Core2 Duo 2.93Ghz

RAM: 4GB G.Skill gaming RAM

Video: NVIDIA GeForce 250GT 1GB (MSI Twinfrozr 1G OC)

Mainboard: MSI P6N SLI FI (nForce 650i)

Audio: Integrated Realtek HD Audio



Fully Updated DA:O and DA:A, and all DLC. Steam Version.



I only had like one or two random crashers before this point, otherwise the game runs well and I don't often have crashing issues with any game.

#132
CDeathB4U

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I just purchased the game about 3 weeks ago and been running the 1.02 version with no problems and now since updating to the 1.03 patch I haven't been able to play because of crashing every 30 seconds. I stopped playing the game just when I got into it. I didn't know what the problem was but knew there had to be other people with the same problem and starting searching for possible fixes when I came accross this post. Anyways, I wish I could return the game since it's unplayable. I feel like a lot of other people that have posted here, this will be the last time I purchase a Bioware game!

#133
greeneggsnoham

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BoogieManFL - That sounds more like a power issue than a software issue. No software would cause your PC to shut down like that. Your power supply unit may be going bad, or if you recently upgraded or added some stuff, it could be that you need more power than it can put out.



Insufficient power often results in poor graphics performance too. NVidia cards are serious power hogs. I had to upgrade mine after I put in a 200 series card. I was having similar problems to you.



If I were you, i'd get some software that monitors voltage and make sure that it's providing what you need. Speed Fan can get that info, and it's free. Take a look at your card's manual to find out what voltage and current is required, and then check it with speedfan.




#134
greeneggsnoham

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One more thing Boogieman - I'm not saying that 1.03 isn't causing you problems too. It's just that an instant shut down like that is usually power related, sometimes heat related, and you'd best check those out pronto to avoid risking damage to your system.

#135
tommy5761

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I started getting ctd after updating to 1.03 most of the time at random except for one that is repeatable and for me it`s fire bomb now i can throw any other type of bomb no ctd or any other problem and i tried this with no battles ongoing or any enemies around all magic stopped and all sustained abilities disabled. I opened inventory selected fire bomb and as soon as i close inventory immediate ctd. I did this 9 times just to be absolutely sure results were 8 times select fire bomb immediate ctd and 1 time actually got to throw it but ctd before it exploded.

#136
Slashmanfoo

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Did anyone try the DirectX runtime update I suggested? Did it work for you?



I actually started a new game and have yet to crash after updating it. I'd just like to know if this worked for anyone else.

#137
Nazarus7

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I tried the DirectX update and unfortunately it didn't work for me.

#138
jheartless

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The crashes seem to happen by certain stimulus. I played all the way to landsmeet without a crash then constant crashes. Everytime its an access violation thats the cause.



What in the code triggers this is something they need to figure out. Not sure how you would fix that with workarounds on the PC as the code itself is either accessing memory wrong or placing memory wrong,,,,



Its the code not the system its obviously across multiple platforms and hardware/software configs. It would be like trying to find a workaround for NVDIAs last driver set frying Video chipsets...if its the code then its the code simple as that

#139
BoogieManFL

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I play several other games that tax my system without said problem, and I'm an advanced user so I take good care of my system. If it were a heat or power issue, one would think other system taxing game would cause the problem too, as would memory/cpu stressing (testing) utilities?

#140
JeditOjanen

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Also having crash problems. WinXP Pro SP3, E8600 CPU, Realtek sound, 2.5GB RAM, GTX260 GPU. Running DA:O 1.03 (no DA:A) at 1920x1200 high detail and no AA.


Further information on this problem: I am crashing every single time at the same place now - immediately after the battle cut scene in Ostagar when you're going to the Tower of Ashal.  I am also noticing a temperature spike at that time, but nothing that should cause crashes; my system normally runs at around 34-36degC, at the crash it's generally around 44-47 degrees.

Crash is CTD, but it also seems to be capable of corrupting a saved game.  This causes the game to hang at the loading screen, forcing a reboot as I cannot tab out of fullscreen mode or open Windows Task Manager into the foreground.

#141
Lyphen

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Huh, I thought it was just me. I've been getting period crashes and completely random intervals since 1.03, though usually at least one per hour.

#142
Crowwalker100

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I am having the same problem CTD every few minutes..

Machine name:
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_ldr.090819-1503)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: AMD Phenom™ 9650 Quad-Core Processor (4 CPUs), ~2.3GHz
             Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
          Page File: 1802MB used, 6383MB available
        Windows Dir: C:\\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16418 64bit Unicode

     Card name: NVIDIA GeForce GTS 250
       Manufacturer: NVIDIA
          Chip type: GeForce GTS 250
           DAC type: Integrated RAMDAC
         Device Key: Enum\\PCI\\VEN_10DE&DEV_0615&SUBSYS_26001682&REV_A2
     Display Memory: 2288 MB
   Dedicated Memory: 497 MB
      Shared Memory: 1791 MB
       Current Mode: 1280 x 1024 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: DELL 1702FP
         Monitor Id: DEL3006
        Native Mode: 1280 x 1024(p) (60.020Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.15.0011.9038 (English)
     Driver Version: 8.15.11.9038
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 7/14/2009 12:54:00, 9375232 bytes
        WHQL Logo'd: Yes

#143
Sup3rBill

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I am experiencing a rediculous amount of crashes as well. I can't even be bothered to finish the game yet it's crashed so many times. The crash I just encountered the Archdemon was less than 1/4 health. Imagine my anger. Needless to say I won't be buying the expansion until the next patch and even then my purchase will be pending the outcome.

#144
Quels

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I actually played through the constant crashes and just patiently restarted Dragon Age each time - when they decided to include a bugged quest that stripped my main character of all his gear it was too much. I'm giving up, fleeing the battle.

Bioware got my money but unfortunately I didn't get any expansion pack.

#145
Syrellaris

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Random "game is not responding" crashes resulting in going back to desktop. This happened since that 1.03 patch and installing awakenings. Its irritating as hell as I can now Only seem to play for 15 minutes before it crashes. They need to fix this and fast.



Now I understand that Windows 7 64 bit is not officially supported but with computers going tougher and tougher and 64 bit has become a standard, you would expect they know how to code for 64 bit computers -.-




#146
folinmanyales

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I am not telling you anything new,but I did the test of all tests...I loaded up Sacred2 and pleyed it for ever no lag no crash and that is a demanding game with lots of issues. My CPU is Phenom 720BE with GTX 260 216 core vid card 4g DDR3 Mushkin RAM....So Bioware please come out with a fix for 1.03 or an easy way to roll back without uninstalling the game..because I am afraid that I will lose the DLC that I paid for....I trust Bioware, nobodys perfect..besides all the crashes the game is still pretty damn good...so hang in there everyone..I am pissed too but I,ll get over it...so hurry the hell up with the fix for 1.03 thank you from a loyal PAYING! customer

#147
Sup3rBill

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They are dragging their feet far too long on this issue. A quick update focusing on the crashing alone should have been released leaving the rest of the issues for the next update.

#148
Nighteye2

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Sup3rBill wrote...

They are dragging their feet far too long on this issue. A quick update focusing on the crashing alone should have been released leaving the rest of the issues for the next update.


It may not be so easy to locate and fix the cause of the crashes.

Anyway, I noticed that after doing the directx update and unchecking all the options in the online tab (except profile upload), the crashes happen a lot less frequent - only about once every 6 hours or so, instead of every 20-30 minutes.

#149
CrustyCat

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Crowwalker100 wrote...

I am having the same problem CTD every few minutes..

Machine name:
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_ldr.090819-1503)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: AMD Phenom™ 9650 Quad-Core Processor (4 CPUs), ~2.3GHz
             Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
          Page File: 1802MB used, 6383MB available
        Windows Dir: C:\\\\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16418 64bit Unicode

     Card name: NVIDIA GeForce GTS 250
       Manufacturer: NVIDIA
          Chip type: GeForce GTS 250
           DAC type: Integrated RAMDAC
         Device Key: Enum\\\\PCI\\\\VEN_10DE&DEV_0615&SUBSYS_26001682&REV_A2
     Display Memory: 2288 MB
   Dedicated Memory: 497 MB
      Shared Memory: 1791 MB
       Current Mode: 1280 x 1024 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: DELL 1702FP
         Monitor Id: DEL3006
        Native Mode: 1280 x 1024(p) (60.020Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.15.0011.9038 (English)
     Driver Version: 8.15.11.9038
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 7/14/2009 12:54:00, 9375232 bytes
        WHQL Logo'd: Yes

It may or may not help, but you are running some old drivers for your video card.  Here's the location for the latest available.  http://www.nvidia.co...97.13_whql.html

Kevin

#150
Ceridraen

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My family is playing it on 3 computers, each with a different system. Windows 7 crashes to a blue screen - I was told that was an issue that EA & microsoft are aware of & working on. (This is 64, not 32) (I went back - sigh - to Vista, 64 bit) I'm running Vista 64, had no problems at all before 1.03, & get frequent game crashes now. (but none bothering my computer.) My son is on XP, gets a lot of crashes & had a massive problem installing the game (install failed, data error) - I followed every walk around bit of advice & could only install via an external usb drive, which isn't approved officially. (and caused some other issues)





I also got the game for my mac, & it never moved beyond a crawl no matter what I did. ...And this particular acct is linked to that one - with my nice model avatar, who never did move out of her father's house :(