7 réponses à ce sujet

[kyron79]

 Just picked up a copy and installed it. When I go click on play the screen goes black and I get a message "Dragon Age: Origins has encountered a problem and needs to close.  We are sorry for the inconvenience." I did a uninstall and installed it again but still the same problem. I have seen other people post about similar problems but most say it only happened to them after the new patch. I haven't even gotten that far. I haven't see any solutions and I need help.

[Gorath Alpha]

Preliminary diagnostic information

PCs are not *anything* at all like game console systems.  There is almost nothing that is truly "standard" between various branded PCs, making the game developers' jobs very difficult, and resulting in warning labels attached to game boxes for those games that have serious requirements. 

In case you have misunderstood how to evaluate your PC compared to that game box label, we have to start from here.  Fill it all in.  

Basic Hardware Specification Chart (Empty so far)

Processor Manufacturer: AMD / Intel
Processor Name / Type: Athlon 64 / Pentium / C2D / dual core / quad, etc.
Processor Speed:  ?.? Ghz (or AMD Performance Number)
Operating System / Service Pack: WindowsXP with SP #?, Vista ? (Oh, no!)
System RAM: ? ? GBs (MBs, if less than 1024)
Video (GPU) Manufacturer: ATI / Nvidia (only those two are supported, PERIOD)
Video Card Model: (examples) Radeon HD 3650 Pro / Geforce 8600 GT
Video Card Driver Version: Catalyst ?.? / Nforce ??.?? (use numbers, not the word "latest")
Video Card onboard RAM: ? ? ? MBs
Sound Card Manufacturer:
Sound Card Model:

Gorath
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[recon4115]

i have the same problem as kyron but i went to ea support and my computer is up to date with the game they said, my requirements for the game are more than wat i need to play yet it goes to a black screen, ea support cant find wat the problem is, waste of $50

[dayardgnome]

I don't get the error message when my game crashes and I have to do a hard boot to get it back up and running.

I started a human rouge and got passed the castle and into the new area and then it just goes blank. I thought to get the latest drivers but then it just went blank right away rather than a minute or so after running around. Its like my video card just quits working but while its running the game it runs perfectly.

Intel dual core 3.0
Windows XP Home SP3
4GB (i know it doesn't fully support more than 3)
ATI 3870 512 (528? 5 something either way) Just updated the drives and crashed before coming here 9.10.
Sound Blaster X-Fi Surround 5.1(external sound card)

I'm at a loss of what to do at this point and I'm really looking forward to having the problem fixed.

Modifié par dayardgnome, 08 novembre 2009 - 04:45 .

[Gorath Alpha]

The HD 3870 requires a great deal of 12V current to run.  When the power supply is cheap, old, or just plain weak, it won't get as much joice as it requires.  Far more power supplies are just junk than there are good ones.  There are about a dozen quality brand names, plus a half dozen more a step below that, then a hundred garbage brands.

Gorath
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[Rengarth55]

I have the same problem and spent one hour with live support chat and got no further It says in To see more Data Click here.....



Error Signature

AppName: daorigins.exe AppVer: 1.1.9363.0

ModName: daorigins.exe Modver: 1.19363.0

Offset: 00015290



This is a problem that has persisted thru patch reconfig shutting all background apps off unpluggin all add from comp and having current and up to date versions of everything on comp I have purchased this game to play not to sit here and wait for you to get the game up and working if it was not working you should not have put it on the shelf.

[dayardgnome]

Power supply is 550 Watt [BFG Tech] I just bought it last year when I got the video card.

[Excaliberete]

Version 1.01 doesnt start the game once you click play button. it is an empty commandline with no functionality. please fix.