748 réponses à ce sujet

[quazilogic]

BioWareStore Jedi wrote...

Sorry ADD moment. Reprints of apparel that is out of stock. Hoody, Black N7, etc. A bit off topic for this thread.

Is the Mako Mountain Climbing team Tee included in that?  I was kinda gutted to be too slow in making a decision to buy it or not.  Isn't it funny that when you can't buy something any longer, you begin to crave it.   

[LyudmilaKatzen]

I created a thread about the Mako mountain climbing shirt last week and Jedi said it was probably gone forever I missed it too.

[EnderGDL]

*grumble* *grumble* Anyone on the west coast received their lithos yet? ( B.C Canada regions specifically ) just a wee tad worried *grumble* *grumble*

[Moeblob]

The lithos I ordered finally arrived down here in kangaroo land, the packaging is a lot better now but one did have a slight crease which isn't much of a problem.

Modifié par Moeblob, 13 avril 2010 - 11:51 .

[Tennyochan]

^ omg you got it? when did they confirm shipping for you?

I'm still waiting for mine :<

[EnderGDL]

Moeblob wrote...

The lithos I ordered finally arrived down here in kangaroo land, the packaging is a lot better now but one did have a slight crease which isn't much of a problem.

Grats

...yet now I wonder how someone over the Pacific Ocean gets it before someone who is on the same continent as the shipping center location......*rising fist*

[Moeblob]

tennyochan wrote...

...:<

April 3rd, arrived yesterday but I didn't have time to pick it up from the post office. 

[Tennyochan]

Moeblob wrote...

April 3rd, arrived yesterday but I didn't have time to pick it up from the post office. 

okay cool... mine should arrive on Friday...when im not home... UGH

[milena87]

Nooo, they were delivering my lithos yesterday and my sister didn't open the damn door because she was brushing her hair... I have no words to express what I'm feeling... ç__ç

I hope they'll try again today, but I'm not too confident in the postal service here in Italy..

[Tennyochan]

^ aw you poor thing.

my postal man knows my house, so he arrives really, really early in the morning. sometimes i just catch him-just rolled out off bed. phew!



Over here if your not home they usually leave a postal note in the mailbox/door for you to pick up your mail at the post office the next day. i don't want to do that, that package is to big to carry home!

[Hellhawx]

They just leave mine on my doorstep or put it inbetween the storm and screen doors. Sure it could get stolen. But the hundreds of other things I've ordered online have made it safely



The only thing I ever had to sign for was my 360 repair. Of course they only come during work/school hours so eventually I had to pick it up from the facility or else they would send it back.

[milena87]

Oh well actually they should leave a note in the mailbox stating if they'll come the next day or if you have to go to the post office and more importantly which post office (there are 3 in my area). Instead they just left me a blank note, so I have to wait and see what they'll do today. sigh ç__ç



I can't wait to get my hands on the Citadel and The Illusive Man (and the others too, I'm just more excited about those two!)

[blueavatar7]

Hey, does anyone know about how much longer until those extra stock lithos go up for sale?

Edit: and also around what time they'd go up?

Modifié par blueavatar7, 15 avril 2010 - 01:12 .

[EnderGDL]

blueavatar7 wrote...

Hey, does anyone know about how much longer until those extra stock lithos go up for sale?

Edit: and also around what time they'd go up?

No one really knows for sure. Best guess is when the Bioware Store confirms on their end that all lithos have reached their destinations across the world, PLUS making sure they've gone through all issues related to damaged goods. Once any outstanding replacements have also reached their final destinations again ( since we've already seen several damaged lithos ), only then will those extra stocks will be released.

Jedi will most likely make a post here with a buffer time before they go on sale. My best guesstimate is somewhere mid-June, but you should probably check back often.

Cheers

[synthsapiens]

Well, my lithos finally arrived today, almost all in mint condition. The Illusive Man has a slightly bent corner, but nothing some matting and a frame won't hide. Citadel, Afterlife and Jack are all in prime condition.



I am pleased. Especially since the local Michael's is having a sale - 60% off custom framing.

[milena87]

Ok my lithos arrived yesterday, yay! But I must say that something has to be done regarding the packaging: all 6 of the lithos are slightly damaged in the upper right corner (the 2 in the middle were the less damaged) and 2 of them have a small rip in the left border (the Citadel and TIM ç__ç)

Once framed though I should be able to hide these small damages, go positive thinking!

[BioWareStore Jedi]

For those of your that have received the Lithograph with slight tears or bent corners, do you the feel the damage was due to the Lithographs sliding out from between the Styrofoam? Let us know we're working on some small tweak to improve shipping for the next round. We're almost there...

[synthsapiens]

Jedi: yes, I do believe that was the case. I took some pictures of the way my package arrived before I opened it, and some of the lithos were poking out the one corner a bit - luckily only one was damaged. Perhaps you should secure the styrofoam on all four sides with some pressure, and not just the two sides like currently?

[Ablaz3d]

I've had the out edges with slight tears in it but nothing a frame won't hide. I would suggest you encase the foam in a Saran wrap. So it doesn't hit the edges.

[X in 415]

I suggest you go back to shipping them rolled up in the hard tube that you did previously. The tubes are not meant to store the litho's over a long period of time, but for pure protection purposes, you cant beat this.

[Hellhawx]

X in 415 wrote...

I suggest you go back to shipping them rolled up in the hard tube that you did previously. The tubes are not meant to store the litho's over a long period of time, but for pure protection purposes, you cant beat this.

Not this, the tubes cause uneven bending in some spots which lead to ripples, edges getting damaged, and creases. The best shipping method so far was from the EA Store when I bought the Citadel Litho. The Litho was rolled up in paper where it was wrapped around then tucked inside to keep it rolled. It was then shipped in an oversize box with air padding. This allowed a smaller shipping design that prevented any damage due to uneven preasure.

[Hel]

Hellhawx wrote...

X in 415 wrote...

I suggest you go back to shipping them rolled up in the hard tube that you did previously. The tubes are not meant to store the litho's over a long period of time, but for pure protection purposes, you cant beat this.

Not this, the tubes cause uneven bending in some spots which lead to ripples, edges getting damaged, and creases. The best shipping method so far was from the EA Store when I bought the Citadel Litho. The Litho was rolled up in paper where it was wrapped around then tucked inside to keep it rolled. It was then shipped in an oversize box with air padding. This allowed a smaller shipping design that prevented any damage due to uneven preasure.

The packaging I received my first two Dragon Age lithographs (third one still pending due to... circumstances) in was very protective for a tube. It had both items rolled up and held together with a rubber band inside of the tube. And the tube itself was wrapped in a thick layer of plastic to prevent water from damaging the cardboard.

So unless the courier had bent the tube, nothing could have possibly damaged the lithographs.

[X in 415]

Hellhawx wrote...

X in 415 wrote...

I suggest you go back to shipping them rolled up in the hard tube that you did previously. The tubes are not meant to store the litho's over a long period of time, but for pure protection purposes, you cant beat this.

Not this, the tubes cause uneven bending in some spots which lead to ripples, edges getting damaged, and creases. The best shipping method so far was from the EA Store when I bought the Citadel Litho. The Litho was rolled up in paper where it was wrapped around then tucked inside to keep it rolled. It was then shipped in an oversize box with air padding. This allowed a smaller shipping design that prevented any damage due to uneven preasure.

For shipping purposes, it is far superior than any other method they have produced.  Asd far as uneven bending, creasing...yea, if they are roleld up too tight.  This wasnt the case with the three I received this way.  They are in perfect condition, basically flawless.  The thing is, dont roll up 100 # paper tight enough so that it can fit into a garden hose.  THAT will cause the issues you speak of.  A loose roll is harmless.

[EnderGDL]

2 weeks now since your "order was shipped" e-mail was received still nothing as of today....Alert condition now starting to turn orangery red.....

[stardazzled]

My prob currently is that there has been no message from USPS upon arrival (they usually scan after the plane touched down, when the local service takes it into custody) - and the last one (dispatched in LA) is from April, 9th. Argh. Nightmares, nightmares.

Edit: Arrived today (though there still is no USPS status change). Everything's fine. Even the foam was still in its place. You made me a very happy girl.

---
Anyways, I'd agree with "X in 415". The first lithography from a tube was flawless. The next tubes differed in diameter, were a lot slimmer, and in addition to having to cut the tube, most lithographies then had some small flaws (nothing that me or my grandma weren't able to handle) from being rolled too firm(ly). I'm curious about the last shipping method. So far and from my experiences, flat shipping (the method being used in the posted pictures) has been better suited for transporting art on short ways, not for transcontinental and overseas shipping.

Modifié par stardazzled, 17 avril 2010 - 03:33 .