As previously mentioned, I was one of the lucky seven who were able to place an order for the final Garrus litho prints. Last week, I received an email from a BioWare Store employee, stating that print I ordered
was the final
print. Unfortunately, the specific print was previously rolled to be shipped in a cardboard tube. As was common for many of the prints shipped this way, the litho had been rolled too tightly and thus incurred damage (e.g. creases from being rolled and some edge damage).
I was given the option to cancel my order and receive a full refund, or accept the order as is. Understanding the limited nature of these prints and seeing that the only other way to receive one would be through eBay, I opted to keep my order.
@tennyochan & stardazzled Thank you guys for laying out a couple best practices for ironing out lithograph creases. Depending on the severity of the damage, I may or may not go this route, but it is always nice to know that there is the option.
This next tid bit is specifically for Jedi and the BioWare Store. I recently purchased a limited laser cell print off from the guys at Penny Arcade. Below I've included images for how the print was shipped:

This image shows how the laser cell print was shipped flat, very similar to the new method that the BioWare Store has adopted.

This image also shows the outer packaging, clearly depicting how the outer edges are sealed with the packing tape.

This final image show the actual print, which arrives prematted and sealed in in an additional protective pastic wrap.
I received the print in perfect condition - ready to be thrown in a frame.
While this specific print costs 3x as much as the lithographs sold in the BioWare Store, I feel the additional matting alone makes it worth it. It may only be a dream, but I would love if the BioWare Store would offer the option to mat lithographs at an additional cost. It is a price I'd strongly consider paying.