help

two things first anybody played the return to  ostagar download game, and if so i found all the kings things except the helmet, so is it behind the barred door or how do you open the door on the first level.
Second who do you talk to to specilize, or do you need to get a higher level then 10 let me know since i am playing  four different charitures and most of them are stuck on the same game return to ostagar thanks