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The Customer is always right


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#26
EmperorSahlertz

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Can you mention ONE npc whitch is there just for you and isn't there for any other purpose than to propel the story or give you some sort of quest? Didn't think so... Why is it such a suprise that, that is what the cameos is all about?

#27
Bratt1204

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Dansayshi wrote...

Heh, the customers always right is a dying philosophy.

Though yeah, theirs alot of holes in awakening, something you wouldnt expect considering origins.


No it's not. It more important now than ever - especially in a sluggish economy. 

#28
EmperorSahlertz

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Bratt1204 wrote...

Dansayshi wrote...

Heh, the customers always right is a dying philosophy.

Though yeah, theirs alot of holes in awakening, something you wouldnt expect considering origins.


No it's not. It more important now than ever - especially in a sluggish economy. 

That is a matter of opinion... Sadly an opinion which can easily be ignored by the provider.

#29
Fishy

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I will demolish your opignons!

The good:

-Awakening was fun, loved the new gear.
-Yes .. i wasted 3 hours selling all the junk . Seriously who's going to waste 55 hours creating potion and who actually use some of the flower  or elemental protection?They added too much junk.Sell Sell Sell Sell...SERIOUSLY BIOWARE.ADD A FILTER+Loot all OR SOMETHING.Or just keep it simple.

-Some cool new Characters, I especially liked Anders ( he made me giggle)
-Yes .. Easy to befriend him.. Give him the right gift and boom .. 100 approval.They should remove the appro bar in Dragon age 2 .. it's useless and it's make the interaction  between you and your companions around a bar stating if he like you or not.

-Got to rule over some land, thought that was cool.
Neverwinter Night 2 .. I was not really ruling.Since i was busy questing and saving kitty.You know... Teynir stuff.

-The Desciples! I loved the idea of Darkspawn with the abillity to think for themselves
Saw that coming.

The bad:


-Wasn't long enough
15 hours .. but few place.But they actually did a good job with some zone. .. Felt a little less generic than origins ... Still .. Enough with loading.Find a solution bioware.Also i'm tired to *scope* en entire zone in cause i'm missing something.Linearity can be good sometime.Inside the zone  i mean ..

-Story seemed like it was written quickly
The  main plot felt not very important.

-A bit generic ( No offense, still loved it... Don't hit me!)
Yes ...

-The Mother... Didn't really learn too much about her, not enough to make her the main baddy. In my opinion at least
The  main plot felt not very important..........

-What happened to Leliana? and Zevran? they were suppose to help me fight the Darkspawn!
Can't really connect awakening with origins.That how i felt.

-What happened to Morrigan and my god baby? I thought I would've heard more about them
It's not really your children.Since your children spirit was replaced by a god.

-The people who did have a cameo, only spoke to me for about 30 seconds. And Wynne made me go into the forest to look for some old woman.... Thanks Wynne, i haven't see n you for half a year, and now you're making me to errands?
I think i might download a slap Wynne mod.Seriously.She can't do it because she's to busy ..sight.They need to come up with better sidequest and implement them into the main story better.Trying to find a mage in the middle of an incoming battle while trying rebuilding the order  ..

Like Wynne appearing in the forest and telling you she's searching for someone..Than you run into that mage and  ask her if she know a certain Wynne.Than you talk about  Wynne's worries.Than you convince her and the quest's completed.That what i'm talking about.No she's just standing in amanranthine and give you a quest...Sight.



That's all I have right now, from the top of my head anyways. What do the rest of you think?
I think bioware failed with this expansion.Now they have a great job to do with DA2.The force need to be stronger.

#30
Thor Rand Al

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Suprez30 wrote...

-Some cool new Characters, I especially liked Anders ( he made me giggle)
-Yes .. Easy to befriend him.. Give him the right gift and boom .. 100 approval.They should remove the appro bar in Dragon age 2 .. it's useless and it's make the interaction  between you and your companions around a bar stating if he like you or not.



That approval bar is what makes the game even better.  It add's more realizium and more challange in the game.  Instead of sitting here wondering what they think, you actually get to find out.  I love the fact that you can get a + or - approval for something you did or said.  It makes the game more real instead of just a wham bam thank you hack n slash game.  This is different, 1 of the reason's I love these games so much because it makes you fell like you are actually being involved litereally with your companions, that your actually in the game itself.  It adds to the game and makes it better.

Modifié par Thor Rand Al, 19 mars 2010 - 03:46 .


#31
Ryngard

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Lots to say BUT...



the customer is NOT always right. They are usually greedy, self-entitled, bastards.



Too many years in the service industry to even stop myself from posting a reply. I'm sorry but the customer is usually a moron.

#32
Ildaron

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Having dealt with far to many customers both as an associate and on the management side let me let a few of you customers in on something.



The customer is always right was an outdated slogan. Businesses have always existed to gain money. As such any business wishes to have the proper customer. Polite, kind, thoughtful, with money who will not affect other customer's shopping experience in a negative way. Simply spending money is enough. If you spending your money comes with making the shopping experience of another a poor one then you better spend enough money to make up for it. Likewise if you negatively impact someone who works for the business you best spend enough money to make up for it as well. Good customers are a dying breed.



Another side note. Without a business a customer would:



Have to always cook their own food. (restaurants)

Make their own clothes, furniture, and electronics (department store)

Hunt down farmers to buy food (grocery stores)

Fix our own cars & plumbing,


#33
happy-emu

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The consumer majority is always right. If they purchase something and express dissatisfaction over it, then you can bet they will be reluctant to buy again.



Awakenings was a great game only up to a point. It was fun to have a few extra gameplay hours and to meet some fun new people (even if we didn't get to know them as well as the first group). Some major details made no sense, there were plot inconsistencies, and the game is as buggy as hell. (For instance, someone I know had their character get stuck running around with one arm raised and bent and had to restart.) That's to say nothing of the lack of explanation over the romances. I can understand them not being there, as much as I hate it, but they didn't even put the letters from them in there as a quick explanation. The end sequence felt especially rushed to me.



It was certainly not worth $40, more than half the price of the original game for less than half the hours of gameplay.



I'm hoping this will be a major learning experience for the DA team, and that these mistakes do not carry over into the sequel.

#34
happy-emu

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Ildaron wrote...

Having dealt with far to many customers both as an associate and on the management side let me let a few of you customers in on something.

The customer is always right was an outdated slogan. Businesses have always existed to gain money. As such any business wishes to have the proper customer. Polite, kind, thoughtful, with money who will not affect other customer's shopping experience in a negative way. Simply spending money is enough. If you spending your money comes with making the shopping experience of another a poor one then you better spend enough money to make up for it. Likewise if you negatively impact someone who works for the business you best spend enough money to make up for it as well. Good customers are a dying breed.

Another side note. Without a business a customer would:

Have to always cook their own food. (restaurants)
Make their own clothes, furniture, and electronics (department store)
Hunt down farmers to buy food (grocery stores)
Fix our own cars & plumbing,


As someone who has worked for years in sales and customer service in impulse-buy items, let me let you in on something.

Few (read: almost none) businesses own the monopoly on any given item or service. If you treat the customer as expendable, they will migrate to a company that treats them better. I retained customers who drove to my location, some more than 20 miles away, instead of going to closer, more convenient locations based ENTIRELY on my treatment of them.

That's not to say that any business should cater to the whims of people who are obviously demanding the physically or financially impossible, but doing things to cater to the desires of your customer base counts for a lot. It's the extra little touches that mean a lot. (For instance, the missing this-is-where-I-went letters from romantic companions, or the funny touches that did make it into the game, like the staff called "Lamppost in Winter".)

My point is that if the customer is unsatisfied, they can and WILL go elsewhere, leaving an uncaring company with constantly shrinking sales. That's how a lot of businesses come to eventual ruin.

#35
Volourn

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then explain why 'unpopular' and 'hated' compnaies like MS, McD, Walmart, and the like are amongst the most successful? LMAO



Customers are very oftenw rong. In fact, they're likely to be more wrong than the professionals.

#36
krylo

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I love how the title of this thread has revealed exactly who has actually worked in sales/customer service, and who has only been a customer.

Modifié par krylo, 23 mars 2010 - 02:37 .


#37
Avissel

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BigEd420 wrote...
So since the customer is always right.


As someone who works in customer service as a computee tech. Let me just say that the customer "is" always "right"

However in practice the customer is usually an over expectant, demanding, pain in the neck, who even though he requires YOUR services, is far more capable at doing your job than you are. The customer always assumes his demands are rational and that your abilities border on magical.

#38
Valdrane78

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Kimarous wrote...

odiedragon wrote...

I have a post brewing for a thread like this.... there are so many WTF moments in Awakening, and not in the good way.

Like Nathaniel Howe having two paternal grandfathers.

And the elven runestone gift just rubs the whole NO ALISTAIR FOR YOU thing in the faces of the fangirls. Some of you may find that a good thing however.

Though, one epic win I just discovered is that Grey DeLisle is the voice of Velanna. :D

How is this a WTF moment? Doesn't that simply account for his father's father and his mother's father?


Paternal, in not so many words, means from the father's side.    IF a person has two paternal grandfather's ot means that your dad has 2 biological fathers.  Which is impossible.  Mother's side is Maternal.

#39
Ceridraen

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Clearly, you never met the Potato Guy at a cafe where I used to have lunch. He held up lines, made a scene, & a general pest of himself because his potatoes weren't cubed, and his ham was sliced, not shredded.

#40
elearon1

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Truth is the customer is rarely right, but so long as you can manage it the customer should be treated with respect. Sometimes that isn't an option either, however, for customers like to feel as though they are entitled to the strangest things and will scream at you if you disagree with their delusions. I wish customers would realize that if you treat staff well and come to them in a rational and polite manner they will be much more inclined to do whatever they can to help ... they still can't always do anything for you, but your chances of getting enthusiastic service go up tremendously.