77 réponses à ce sujet

[Jaesic]

Thanks Sionnach... it's strange that your respite was only temporary. Out of curiosity, how was the weather when the game was working for you as compared to when you're getting crashes? Was there a few days when things were different? There's a possibility that if its a heat issue that a switch from using indoor heat to having the windows open or vice versa, might make a system cooling difference.





For everyone in general still having issues:



Something to note that many people in today's system security conscious world may not be considering... having a virus protection program active during a software installation is actually a good way to get a corrupted installation (and even if its not, it can result in a less than optimal file placement which will affect load times). Firewalls can also cause problems. The difficulty, of course, is in installing cleanly without getting hacked during the process. The solution is to ensure that you download all applicable files while your security is active. Then disconnect yourself from any online access (pull the cable or disconnect the modem, whatever it takes) before shutting down your virus protection and firewalls. Install the software. Restart the computer. This is a good plan after any software installation, but also serves to ensure that all protections are restarted as part of your standard boot up process. Then reconnect to the internet and run your program.

[nimaerd]

I have tried every tip on these forums (cff explorer, compatibility mode, administrator, dx9, ...) and none of them work for me on Win7. It's crashing way too often in the normal campaign, and awakening is all but unplayable.

[Sionnach22]

Jaesic: The weather was basically the same for the whole period, still fairly cool (30 F maximum), since we're at the tail end of winter here in Vermont. I usually play DAO at night. I was wondering if the phase of the moon affects the game <grin>.



Jokes aside, my computer only blue-screens with DAO, so I have been looking for other possible causes. I have found another possible culprit: Zinio Reader has a module that goes online and checks for new digital magazine issues. It had reported a problem on screen after rebooting each time I had a crash. I checked the log and the time seems to match when DAO crashed. I've since upgraded Zinio Reader and not installed the module that checks for updates automatically.



Here is another thought: I installed the previous patches using the "run as administrator" option in Windows 7 but had forgotten to do this for patch v1.03. Could that be a source of the problem, in addtion to the anti-virus software issues mentioned by Jaesic?

[Dasos]

heh!

Worked for me!! :]

[adrichardson]

Bear in mind you'll probably have a hardware firewall on your computer, so it should be safe enough to kill your security while you install.



Is anyone else who has issues with Windows 7 able to run 1.02a? I briefly installed 1.03 in the OC, and was running OK (think I had 1 crash when I exited), but I panicked and reinstalled 1.02a when I read all the horror stories.

[zexer333]

Stuff to uncheck online stuff(well i was just a bit annoyed about those online stuff since i had some connections problem that day and well it was eating some)..so i disabled this online stuff...guess what?All my crashes(except in final battle...i battled...Dragon 3 times...4 time i just was pissed off and used cheat to kill him...still it's damn fair)dissapeared.

So this online stuff worth trying...though Awakening still crashes...in same places!

[gediv]

I can't finish the AchDemon fight because I CTD every time. Win Vista Ult 64 bit. FIX IT

[Surango]

I'm not sure if this matters or not, but I keep my computer in a stereo cabinet instead of on a desk. The back and wall is well ventilated and keeps the computer quite cool in a darker place. Not the exact reason it's there, but yeah. It's in there because I have two puppies roaming around gnawing on everything.

@gediv

Have you tried any of the things on here? If you're having problems on the retail version try the DX fix a page back.

[Sionnach22]

I uninstalled DAO, reinstalled from the retail DVD and patched to v1.02a (running the patch program as administrator under Win7 64 bit). I ran DAO without problems for several days. I then ran the 1.03 patch as admin as well and have had several trouble-free days of gaming. I had done the dx9 fix before the uninstall/reinstall but don't have the -dx9 in the shortcut now. I obviously still have the latest DX9 run times.

[pvpgirl]

/sigh I've tried every 'fix' anyone even thought might help in this and various other threads. Awakening is still pretty much CTD as soon if the fight lasts longer than 25 sec or you cast an AoE, and OC is still crashing about once every 3 hours.

[dante-486]

In my case the crash always occurs in combat when a spell/talent is used. It occured for example when using the glyph combo, activating stealth, activating holy smite, ...
It doesn't occur always, for example today I was able to play 2-3 hours without issues and suddenly the glyph combo caused a crash (while I had been using it before in that 2-3 hour timespan)

Same here.  With the auto-save and online features disabled, per the instructions, I was able to play without issue for almost an hour.  I activated stealth and crashed to desktop.

Win 7, 64 bit
Athlon II x3 440
4 GB RAM
ATI Radeon 5780, just one card, no Crossfire

[Perono]

I fixed my CTD problems in patch 1.03 with the processor affinity assignment tip. Start the game then ALT-TAB to task management and uncheck "use all" and just assign 1. I havent had a single CTD after that.

[cmessaz]

Nothing I'm doing is working for me. Some days I will be able to play for hours with no crashing. Others it is 2-3 times an hour. It is far worse for me as a mage, though it happens with any of my characters. I quit using mana clash, because it crashes I'd say 25 percent of the time. Seems like holy smite crashes the game a lot, but not nearly as bad as mana clash. Also my bomb-throwing roque file crashes quite a bit, I have to make sure to save before throwing a bomb. It actually takes a lot of fun out of the game. I never had this problem prior to the patch, in fact I don't think it ever crashed on me before.

Modifié par cmessaz, 10 avril 2010 - 03:36 .

[Jansaadi]

I have a tri core processor so I have tried setting my affinity to 1 which has reduced the crashing somewhat.

[cmessaz]

Mine's quad core, before I try setting my affinity, what exactly does this do? I don't want to mess anything up.

[Jansaadi]

it tells the game to run off of 1 processor only, my brother set mine up through the shortcut to always run off of 1 but you can start the game then through the task manager right click and set to 1 processor. This way you have to do it each time you play and you are not messing with the shortcut or anything.

[chickenM]

I can't update my DAO.. It keep asking me to reinstall the game. Any idea? T_T'

[JJTheDamager]

Jaesic wrote...

Yes, whatever Pope. Assigning blame doesn't solve it though. Some of us prefer to make an effort to help fix the problems instead of standing around demanding someone else do it for us... a statement that is true about far more in some parts of the world than a game for which you paid LESS THAN 4 HOURS of wages for most educated and experienced labor.

I tried what you had posted and 10 minutes in a battle caused another crash.  Before patch 1.03 I had 2 crashes in 40+ hours of play.  Now that patch 1.03 is out it crashes every time I play.  I have a question for people that aren't having the crash issues.  Are you guys running a 32 bit OS or a 64.  I read an email from EA that lead me to believe this may be a 64 bit issue.  Will Darrian the elf slay the archdemon I have no idea because I can't play the game anymore.  I really can't believe this it seems Bioware and EA are handling this situation poorly.  I know one guy that won't be playing Awakenings, and before these crash issues I had fully intended to.
 

[cmessaz]

I am running Windows 7 64 bit, but the thing is I shouldn't have to change my settings or anything just to play the game, as I was able to play just fine before the patch, it never crashed on me. Not once, and I have been playing this game since it was released.

[pvpgirl]

cmessaz wrote...

I am running Windows 7 64 bit, but the thing is I shouldn't have to change my settings or anything just to play the game, as I was able to play just fine before the patch, it never crashed on me. Not once, and I have been playing this game since it was released.

Same here. I definately agree with you.  I'm also on Win 7 x64.  I didn't have a single crash playing OC in 250ish hours of play.  One little patch and now it's a daily, if not hourly, thing.

[cmessaz]

It crashed on me just now again, and it was when I threw a fire bomb. I have the most fun as a sneaky roque, throwing bombs at my enemies, but it crashes so much it's almost not worth it anymore. I can't use higher end spells as a mage, such as mana clash, so it takes some fun out of that. It takes me at least 2 reloads to beat the archdemon, because it crashes, I think when it uses "spirit smite". Funny thing is, I am 9 hours into Awakening with a mage, and it only crashed once, I am having no problems. It seems to be worse in Origins. Has this even been acknowledged anywhere by Bioware? I wrote in customer support and I'm being told to try this thing with the processor. I don't think that I should have to do that. I makes me nervous messing with things like that.

[adrichardson]

Jansaadi wrote...

it tells the game to run off of 1 processor only, my brother set mine up through the shortcut to always run off of 1 but you can start the game then through the task manager right click and set to 1 processor. This way you have to do it each time you play and you are not messing with the shortcut or anything.

Affinity tells the application how many processing threads to use.  It sounds a lot scarier than it actually is - just right-click in task manager, then select "set affinity" and uncheck everything except core 0.  It won't affect anything else.  Out of interest, are you running and AMD or Intel setup?

[cmessaz]

I have the AMD Phenom x4, 8GB RAM. So I should uncheck all but core 0? Won't this make the game run badly? I guess I'll try it, because this crashing is ruining my big gaming weekend. I just wish they'd fix the problem, I shouldn't have to do this.

Modifié par cmessaz, 10 avril 2010 - 05:15 .

[JJTheDamager]

cmessaz wrote...

I am running Windows 7 64 bit, but the thing is I shouldn't have to change my settings or anything just to play the game, as I was able to play just fine before the patch, it never crashed on me. Not once, and I have been playing this game since it was released.

I couldn't agree more.  I saw an email to a friend who had dealt with EA tech support directly it said that they do not support 64 bit OS systems.  Why they would say that is beyond me because it also worked for me for so long, windows 7 64 bit here.  You shouldn't have to screw with your computer to play a game.  Especially retarding your processor to run off one what is that all about.  So if I was to try and run this game on my old outdated rig it would look like crap but it would not crash???  This whole thing is amazing I've never heard of a company patching a game and having the patch make the game unplayable, 30 some odd days later still nothing.  Their is a reason they are not stepping up and handling this I wish I knew that reason.  By the time they make the game playable again I may have forgotten about it.  Having to disable things to play a game means the game is broken plain and simple.  I would expect this from some small startup developer but not a company thats renowned for its games.  To me they will always be known for ruining a game and doing nothing about it.  And if they are they aren't telling the community much of anything, bad form EA and bioware.  Sorry guys I'm still angry need to go play an FPS.

Modifié par JJTheDamager, 10 avril 2010 - 05:31 .

[cmessaz]

Well um, that didn't work. My sound started cutting in and out, and it ran very choppy. So no, the affinity thing isn't gonna work. Of course it is compatible with 64 bit considering I've been playing DA on the same computer since it was released. They really need to say something, either 1. Hey we are working on a fix or 2. Sorry you are SOL. One way or another say SOMETHING! And no blaming on people's computers! I love this game but it is getting frustrating, I get the archdemon down half way (on nightmare difficulty) and then boom! Back to the desktop. I just keep thinking if only there were a way to silence the Archdemon so he can't cast spirit smite.