14 réponses à ce sujet

[AxelTyler]

So I just got the game, installed it all, downloaded a recommended patch deal and I go to play the game.
The fancy boxart intro pops up, screen cuts to black as though ajusting to the screen size, then cuts out saying the program is not responding.

When I check the problem information this comes up...

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    MassEffect.exe
  Application Version:    1.2.20608.0
  Application Timestamp:    4a55ff66
  Fault Module Name:    MassEffect.exe
  Fault Module Version:    1.2.20608.0
  Fault Module Timestamp:    4a55ff66
  Exception Code:    c0000005
  Exception Offset:    002b5ed6
  OS Version:    6.0.6002.2.2.0.768.3
  Locale ID:    1033
  Additional Information 1:    ab0f
  Additional Information 2:    35dcf521e8ce21a0de6b3d7abcd8fd55
  Additional Information 3:    d191
  Additional Information 4:    7743a3ee5492a89118fb0f38d0253ed9

Any help is appreciated.
 

[Kloreep]

You should post system specs.

[AxelTyler]

Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.091208-0542)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Studio 1537

BIOS: Ver 1.00 BIOS A08 PARTTBL"

Processor: Intel® Core™2 Duo CPU T6400 @ 2.00GHz (2 CPUs), ~2.0GHz

Memory: 4054MB RAM

Page File: 2177MB used, 6139MB available

Windows Dir: C:\\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

DxDiag Version: 7.00.6002.18107 32bit Unicode

[Kloreep]

What's your video card? (If it's an Intel graphics chip, that's the problem...)

[AxelTyler]

It is...

Is there any way around that?

[Gorath Alpha]

For laptops with an Intel chip: never.  For a desktop equipped that way, get a real video card and install it. 

[AxelTyler]

...super. Thanks for the info. I appreciate it.

[Gorath Alpha]

Taking the affirmative response as a sign that you do have an upgrade route, start from here:

PC Hardware Basics (and inventorying PC Components)
social.bioware.com/forum/1/topic/58/index/509580

G

[dmen1o1]

 
  Problem Event Name: APPCRASH  Application Name: MassEffect.exe  Application Version: 1.2.20608.0  Application Timestamp: 4a55ff66  Fault Module Name: MassEffect.exe  Fault Module Version: 1.2.20608.0  Fault Module Timestamp: 4a55ff66  Exception Code: c0000005  Exception Offset: 008b784d  OS Version: 6.1.7600.2.0.0.768.3  Locale ID: 4105  Additional Information 1: 0e99  Additional Information 2: 0e9901819966b8ee29afe09e61cc8826  Additional Information 3: f3b8  Additional Information 4: f3b80781c29e5227c466095aa7be8231
Read our privacy statement online:  http://go.microsoft....88&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:  C:\\Windows\\system32\\en-US\\erofflps.txtgame will not work

[Fredvdp]

dmen1o1 wrote...

 
  Problem Event Name: APPCRASH  Application Name: MassEffect.exe  Application Version: 1.2.20608.0  Application Timestamp: 4a55ff66  Fault Module Name: MassEffect.exe  Fault Module Version: 1.2.20608.0  Fault Module Timestamp: 4a55ff66  Exception Code: c0000005  Exception Offset: 008b784d  OS Version: 6.1.7600.2.0.0.768.3  Locale ID: 4105  Additional Information 1: 0e99  Additional Information 2: 0e9901819966b8ee29afe09e61cc8826  Additional Information 3: f3b8  Additional Information 4: f3b80781c29e5227c466095aa7be8231
Read our privacy statement online:  http://go.microsoft....88&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:  C:\\\\Windows\\\\system32\\\\en-US\\\\erofflps.txtgame will not work

If you're gonna dig up old threads then at least learn from them. Post your specs.

[jjh242]

I'm having the same problem. I have a toshiba laptop with an intergrated video card, 4 GB Ram, Intell Core Duo t6600 @ 2.20GHz 2.20 GHz Windows 7 64 bit OS
Even with an intergrated video card I have been able to play games such as Bioshock, Mirror's Edge and Dragon's Age just fine, although to run smoothly I had to turn down the quality of the graphics a bit on Dragon's Age. I really would love to get this game to work. I have tried everything I can think of, running under different windows compatibility modes, running it from the bin. updating the patches. Any help would be great.

[Gorath Alpha]

You can only make a valid comparison to another UT3 game. Period. I'll dispute with you whether any integrated anything is adequate for Dragon Age; it's bound to be awful looking and nowhere close to being smooth running.

GeneSaika wrote...

I have an ATI Raedeon express 1100 and I should be able to run it, but when I try to play the game it says I do not have a compatible video card.

Gorath Alpha wrote...

ATI's Xpress1100 (and 1150) were both based on the same X300 that the Xpress200 was, and none of them offered SM3 pixel shader functions, which are at least required in part by Dragon Age (the high end Xn00 cards did have the "first notch" of SM3, not the full level of it).  Incidentally, Mass Effect 1 & 2 both require a newer Radeon than the X850, with every part of the SM3 pixel shader functionality. 

Similar to almost any other "IGP" (Integrated Graphics Processor), even if the OP's onboard chip had been the Radeon X2100 / X2200 device, based on the X1300, it would be too slow, whether it had the SM3 shaders or not.  Ordinary IGPs are basically the bare minimum, just for limited graphics requirements. 

The reason that the word "ordinary" was used just now is the comparatively imminent arrival of a variety of new types of video devices that differ from either ordinary onboard chips or from the current add-in graphic circuit "packages".  Intel has been first to market with, but isn't really offering that much yet. 

www.xbitlabs.com/articles/video/display/intel-hd-graphics.html

Both AMD and Intel had been planning to eventually be selling what AMD refers to as an APU (Accelerated Processing Unit), which integrates a full power GPU into the CPU itself.  Those will be available for AMD's end-users' purchase  about February of 2011.  Intel currently sells  i3s, i5s, and i7s with a different onboard arrangement.  The video chip isn't integrated at all; it shares the packaging with the CPU.  It was upgraded somewhat, and with the improvement in CPU to video device communication, is able to match the nVIDIA IGPs on some benchmarks, for the very first time. 

But it's not at all a full power GPU.   That (was) still in the future now, for AMD.  For the sake of our gaming community here, I chose to consider the Mainline Game Level ("Medium") as the full power level, making High End "Performance Grade" video into "Double Power" for here and now.  

Edited: About three months have passed since this short article was added to the Social Forum PC Tech database, and Intel ended up surrendering most aspects of their long-range ("Larrabee") plan to compete with AMD in this regard.  They will go on with what they have now, a quarter-power video device that doesn't compare with the real thing, and integrate it fully into some future processor designs ("Sandy Bridge", due next April or May). 

(...) a couple of threads of similar nature in the ME2 Tech Forum, about the Netbook, Notebook, and Laptop APUs that we should be able to see in various mobile devices at the CES 2011 starting January 6th in Las Vegas.

And, since seeing the last word offered by AMD about their APUs, I have seen a publicity announcement from Intel about something they will be showing on January 5th, as if Sandy Bridge was something that could compete with Fusion. 

Modifié par Gorath Alpha, 01 janvier 2011 - 10:02 .

[jjh242]

Actully it looked good and ran fine, slightly slow like at 90 percent as opposed to 100. Do you have any suggestions

[OHJOY90]

Hi, I got Mass Effect for Christmas and it seems to be having the same problem, crashing to the desktop after the window opens, which is strange because it worked for my brother fine on the same computer and Mass Effect 2 works as well. I've tried updating it to the latest patch, running directly from the .exe file and running it in windowed mode. Additionally it would run the config automatically and crash (The Config program) before I started running straight from the .exe file. I also have a dual core Intel RAM if that helps.





------------------

System Information

------------------

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)

Language: English (Regional Setting: English)

System Manufacturer: Acer

System Model: Aspire 5738

BIOS: Ver 1.00PARTTBL

Processor: Intel® Core™2 Duo CPU T6600 @ 2.20GHz (2 CPUs), ~2.2GHz

Memory: 4096MB RAM

Available OS Memory: 4090MB RAM

Page File: 2991MB used, 5188MB available

---------------

Display Devices

---------------

Card name: ATI Mobility Radeon HD 4570

Manufacturer: ATI Technologies Inc.

Chip type: ATI Radeon Graphics Processor (0x9553)

DAC type: Internal DAC(400MHz)

Device Key: Enum\\\\PCI\\\\VEN_1002&DEV_9553&SUBSYS_02051025&REV_00

Display Memory: 2295 MB

Dedicated Memory: 506 MB

Shared Memory: 1789 MB

Current Mode: 1366 x 768 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: AUO10EC

Native Mode: 1366 x 768(p) (60.114Hz)

-------------

Sound Devices

-------------

Description: Speakers (Realtek High Definition Audio)

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\\\\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250205&REV_1002

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: RTKVHD64.sys

Driver Version: 6.00.0001.5911 (English)

--------------

System Devices

--------------

Name: Intel® ICH9 Family PCI Express Root Port 3 - 2944

Device ID: PCI\\\\VEN_8086&DEV_2944&SUBSYS_02051025&REV_03\\\\3&11583659&1&E2

Driver: C:\\\\Windows\\\\system32\\\\DRIVERS\\\\pci.sys, 6.01.7600.16385 (English), 7/14/2009 01:45:45, 183872 bytes



Name: Intel® ICH9 Family USB Universal Host Controller - 2937

Device ID: PCI\\\\VEN_8086&DEV_2937&SUBSYS_02051025&REV_03\\\\3&11583659&1&D0

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbuhci.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:27, 30720 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:31, 324608 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 00:07:09, 343040 bytes



Name: Broadcom NetLink ™ Gigabit Ethernet

Device ID: PCI\\\\VEN_14E4&DEV_1698&SUBSYS_02071025&REV_10\\\\4&3A7573FC&0&00E0

Driver: n/a



Name: Intel® ICH9 Family PCI Express Root Port 2 - 2942

Device ID: PCI\\\\VEN_8086&DEV_2942&SUBSYS_02051025&REV_03\\\\3&11583659&1&E1

Driver: C:\\\\Windows\\\\system32\\\\DRIVERS\\\\pci.sys, 6.01.7600.16385 (English), 7/14/2009 01:45:45, 183872 bytes



Name: Intel® ICH9 Family USB Universal Host Controller - 2936

Device ID: PCI\\\\VEN_8086&DEV_2936&SUBSYS_02051025&REV_03\\\\3&11583659&1&EA

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbuhci.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:27, 30720 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:31, 324608 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 00:07:09, 343040 bytes



Name: High Definition Audio Controller

Device ID: PCI\\\\VEN_1002&DEV_AA38&SUBSYS_AA381002&REV_00\\\\4&2721F094&0&0108

Driver: C:\\\\Windows\\\\system32\\\\DRIVERS\\\\hdaudbus.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:13, 122368 bytes



Name: Intel® ICH9 Family PCI Express Root Port 1 - 2940

Device ID: PCI\\\\VEN_8086&DEV_2940&SUBSYS_02051025&REV_03\\\\3&11583659&1&E0

Driver: C:\\\\Windows\\\\system32\\\\DRIVERS\\\\pci.sys, 6.01.7600.16385 (English), 7/14/2009 01:45:45, 183872 bytes



Name: Intel® ICH9 Family USB Universal Host Controller - 2935

Device ID: PCI\\\\VEN_8086&DEV_2935&SUBSYS_02051025&REV_03\\\\3&11583659&1&E9

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbuhci.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:27, 30720 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:31, 324608 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 00:07:09, 343040 bytes



Name: ATI Mobility Radeon HD 4570

Device ID: PCI\\\\VEN_1002&DEV_9553&SUBSYS_02051025&REV_00\\\\4&2721F094&0&0008

Driver: C:\\\\Windows\\\\system32\\\\DRIVERS\\\\atikmdag.sys, 8.01.0001.0859 (English), 7/13/2009 21:59:33, 5020672 bytes

Driver: C:\\\\Windows\\\\system32\\\\DRIVERS\\\\ati2erec.dll, 1.00.0000.0019 (English), 7/2/2009 20:18:08, 53248 bytes

Driver: C:\\\\Windows\\\\system32\\\\atiumd64.dll, 8.14.0010.0630 (English), 7/14/2009 01:40:03, 5492736 bytes



Name: High Definition Audio Controller

Device ID: PCI\\\\VEN_8086&DEV_293E&SUBSYS_02051025&REV_03\\\\3&11583659&1&D8

Driver: C:\\\\Windows\\\\system32\\\\DRIVERS\\\\hdaudbus.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:13, 122368 bytes



Name: Intel® ICH9 Family USB Universal Host Controller - 2934

Device ID: PCI\\\\VEN_8086&DEV_2934&SUBSYS_02051025&REV_03\\\\3&11583659&1&E8

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbuhci.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:27, 30720 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:31, 324608 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 00:07:09, 343040 bytes



Name: Intel® WiFi Link 5100 AGN

Device ID: PCI\\\\VEN_8086&DEV_4232&SUBSYS_12018086&REV_00\\\\4&2F263736&0&00E2

Driver: n/a



Name: Intel® ICH9 Family USB2 Enhanced Host Controller - 293C

Device ID: PCI\\\\VEN_8086&DEV_293C&SUBSYS_02051025&REV_03\\\\3&11583659&1&D7

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbehci.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:30, 51200 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:31, 324608 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 00:07:09, 343040 bytes



Name: Intel® ICH9 Family SMBus Controller - 2930

Device ID: PCI\\\\VEN_8086&DEV_2930&SUBSYS_02051025&REV_03\\\\3&11583659&1&FB

Driver: n/a



Name: Mobile Intel® 4 Series Chipset PCI Express Root Port - 2A41

Device ID: PCI\\\\VEN_8086&DEV_2A41&SUBSYS_02051025&REV_07\\\\3&11583659&1&08

Driver: C:\\\\Windows\\\\system32\\\\DRIVERS\\\\pci.sys, 6.01.7600.16385 (English), 7/14/2009 01:45:45, 183872 bytes



Name: Intel® ICH9 Family USB2 Enhanced Host Controller - 293A

Device ID: PCI\\\\VEN_8086&DEV_293A&SUBSYS_02051025&REV_03\\\\3&11583659&1&EF

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbehci.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:30, 51200 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:31, 324608 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 00:07:09, 343040 bytes



Name: Intel® ICH9M-E/M SATA AHCI Controller

Device ID: PCI\\\\VEN_8086&DEV_2929&SUBSYS_02051025&REV_03\\\\3&11583659&1&FA

Driver: C:\\\\Windows\\\\system32\\\\DRIVERS\\\\iaStor.sys, 8.09.0000.1023 (English), 6/5/2009 01:54:36, 408600 bytes



Name: Mobile Intel® 4 Series Chipset Processor to DRAM Controller - 2A40

Device ID: PCI\\\\VEN_8086&DEV_2A40&SUBSYS_02051025&REV_07\\\\3&11583659&1&00

Driver: n/a



Name: Intel® ICH9 Family USB Universal Host Controller - 2939

Device ID: PCI\\\\VEN_8086&DEV_2939&SUBSYS_02051025&REV_03\\\\3&11583659&1&EB

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbuhci.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:27, 30720 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:31, 324608 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 00:07:09, 343040 bytes



Name: Intel® ICH9M LPC Interface Controller - 2919

Device ID: PCI\\\\VEN_8086&DEV_2919&SUBSYS_02051025&REV_03\\\\3&11583659&1&F8

Driver: C:\\\\Windows\\\\system32\\\\DRIVERS\\\\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 01:48:27, 15424 bytes



Name: Intel® ICH9 Family PCI Express Root Port 5 - 2948

Device ID: PCI\\\\VEN_8086&DEV_2948&SUBSYS_02051025&REV_03\\\\3&11583659&1&E4

Driver: C:\\\\Windows\\\\system32\\\\DRIVERS\\\\pci.sys, 6.01.7600.16385 (English), 7/14/2009 01:45:45, 183872 bytes



Name: Intel® ICH9 Family USB Universal Host Controller - 2938

Device ID: PCI\\\\VEN_8086&DEV_2938&SUBSYS_02051025&REV_03\\\\3&11583659&1&D1

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbuhci.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:27, 30720 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 00:06:31, 324608 bytes

Driver: C:\\\\Windows\\\\system32\\\\drivers\\\\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 00:07:09, 343040 bytes



Name: Intel® 82801 PCI Bridge - 2448

Device ID: PCI\\\\VEN_8086&DEV_2448&SUBSYS_02051025&REV_93\\\\3&11583659&1&F0

Driver: C:\\\\Windows\\\\system32\\\\DRIVERS\\\\pci.sys, 6.01.7600.16385 (English), 7/14/2009 01:45:45, 183872 bytes



---------------

EVR Power Information

---------------

Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

Quality Flags: 2576

Enabled:

Force throttling

Allow half deinterlace

Allow scaling

Decode Power Usage: 100

Balanced Flags: 1424

Enabled:

Force throttling

Allow batching

Force half deinterlace

Force scaling

Decode Power Usage: 50

PowerFlags: 1424

Enabled:

Force throttling

Allow batching

Force half deinterlace

Force scaling

Decode Power Usage: 0

[Bogsnot1]

OK, dont need most of that info that you posted. The info thats required is listed in this thread.

http://social.biowar...1/index/2012975

Now come the questions.

1) What is an intel dual core RAM? Been in the PC biz for over 20 years, and never heard of it. Do you mean CPU perhaps?

2) Do you share a windows login account with your brother, or seperate accounts? If seperate accounts, then its something specific to your account thats causing the problem.



You mentioned the graphical chipset is a Radeon Mobility chipset. Laptops very rarely have the graphical processing ability as a full blown desktop model. As such, the game wont be fully supported by that chipset.