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Help! Purchasing DLC (Alternate Appearances) Pack problems


45 réponses à ce sujet

#26
EDekar

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Same issue, also doesn't function from within Internet Exploder or the latest version of FireFox. Doo dee doo...

#27
RatsMcNutty

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Same here with latest Firefox and IE

#28
Technoviking35

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same here.... strange

Modifié par Technoviking35, 23 mars 2010 - 05:31 .


#29
Loerwyn

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Well, from the estimate Chris gave, we've still got ~30mins until it releases (he said, at around 3pm GMT, that AAP and FW are going to be out at 6pm GMT).

Just more concerned about the store error; I've tried 4-5 times now which would use up all my points.

#30
nikki191

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yay. i was just able to purchase the outfit pack for the pc.. finally

#31
DC86

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It is now available for purchase, enjoy!

#32
Michael Gamble

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Hi all - sorry about that! we *just* fixed it (it was a problem with one of our servers)

#33
bruterion

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Still not working. Now it reloads and sends me to the main ME2 page.

#34
kyods

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Clothing pack works fine now. At least for me.

#35
Loerwyn

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Downloading now, thanks for the heads-up Mr Gamble (we share our first name!)

#36
bruterion

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Success! Right on.

#37
hyperionxxx

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i have downloaded firewalker pack at 12.04 pm (18.04pm in italy) and I have installed and it works correctly.

I have the same your problem for the alternative apparence pack1 with IE8 and FF3.6.2



some solution?

#38
hyperionxxx

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ok now it works (it:18.43 pm)

#39
The Sapien

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giant.sequoia wrote...

same here. also I haven't been able to download the Firewalker pack either, though it's allegedly available. I've been searching through this badly designed morass of a website for half an hour and so far no dice.



Why is this website so confusing? I thought, maybe, it was just me. So when it's actually the server that is broken, I can't tell until others confirm it. There's something about the way their whole system for DLC jumps you around from ingame menus to your browser and then from one webpage to another so that when one thing goes wrong nobody knows what it was, not until we're all having the same problem.

Excellent game but the DLC system is FUBAR.

#40
Marcus22Khaar

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OK, now it seems it works, but I have a BIG issue. I clicked again in paying the DLC, but it reloaded to the ME 2 main page. Now in my game there is no option to go to New Available Content, so I can't buy it. Please, could someone give me the link or tell me how can I get it?

#41
Copyright Theft

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Go to the menu at the top of the social site: Games -> Mass Effect 2 -> Official DLC



And for the Firewalker look at the left menu and go Profile -> Your Registered Game Promotions

#42
Marcus22Khaar

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Thanks! I just find it before seeing your answer, but thank you by the way. ;)

Modifié par Marcus22Khaar, 23 mars 2010 - 06:07 .


#43
RatsMcNutty

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Yay! Works now...that was a quick fix - thanks :)

#44
tempAE0F

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I finally was able to buy it from the Bioware site. I had to go back to the root page and reselect the pack. It kept prompting me to buy points instead of using mine.

#45
Delirium's Mistress

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purchase successful, downloading now. :) Yay

#46
Merchant2006

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Thanks for the fix bioware! :)