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crashes, crashes and crashes again... help me please


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#101
LarsLarsen

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oh my, something very strange happened right now. I was playing and entered the chantry to solve the "free Sten" quest, to do so i exchanged Morrigan for Leliana (sorry if i got the names wrong), Got the Key, and went to the chantry door, saved and because i had to quit the game anyway i headed out of the door expecting a CTD. But what happend was i found myself in Lothering, not crashed not anything, with sound and all.



So maybe this will convince JironGhrad that it is not a problem with sound drivers or something like that. Maybe everyone who has not experienced the Chantry door crash was just lucky to have left Morrigan behind? Just guessing, because she as en evil witch of the wild and all ;o)

#102
MACHARTERS

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I'm one of the unluck ones by the sounds of it - I've not even had the game run on my machine yet.  I keep getting graphic locks on the 'new game' intro video - either at the end of the video or when I hit ESC during the video.  The system just stops responding - no error messages appears and the mouse cursor can still be moved across the screen but the LMB and RMB and keyboard keys don't respond (can't even CtrlAltDel).

I've done all the usual fix strategies - upgraded (even down graded) drivers for the graphics card and soundcard and keyboard and mouse.

System specs are as follows

Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435)
BIOS: Phoenix - AwardBIOS v6.00PG
Pentium® D CPU 3.00GHz (2 CPUs)
2048MB RAM
DirectX Version: DirectX 9.0c
NVIDIA GeForce 9500 GT (512.0 MB) Driver Version: 6.14.0011.9107 (English)

Anyone else with this sort of set up experiencing a similar problem?Image IPB

#103
JironGhrad

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I've played all the way through with Morrigan in my party (morrigan, Leliana and dog actually) maybe it has something to do with "having" Leliana instead?

#104
LarsLarsen

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maybe, will try that again with a different party mix.

#105
LarsLarsen

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maybe, will try this again with a diffent party mix

#106
Quaser4

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Just want to let you know that i have been crashing 4-6 times the same place in denerim. The back alley in the middle.



Just before that i installed patch, two DLC and changed anti-aliasing to x2.



After 3 crash i updated video driver. Didn't help.

I have an ATI 4850



This last time I changed anti-aliasing back to nothing and no crash. Have been playing fine for 1 hour after that.


#107
Trixkid

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Quaser, try and see if changing your graphics setting to medium fixes the problem. It worked for me, but not for some others; but it's worth a shot. Leave textures on high though.

#108
BlackJonGaunt

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Changing graphics settings from very high to high fixed my crash btw. I had a similar problem to Trizkid - the game ALWAYS crashed at exactly the same spot, during the first battle of Tower of Ishal quest.

#109
CoinMatze

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It's just specific areas. So far, it's every area of the Brecillian forest and the area before Orzammar. I get the 100% cpu usage thing but it's not really a problem. I don't have any lags, stutters or long load times. When I walk on specific points on the map my PC just crashes. Every time the same points.

Now, the best part: If I unclothe my whole party it works. In the Brecillian Forest I just had to take off the helmet of my main (it wasn't even a special helmet or a DLC one). But to get out of the Frostback Mountains I have to strip my whole party naked. What does that mean? This doesn't make any sense at all? Is it a texture effect on the armor? Is it a number of polygons on screen at a time? This is messed up.

EA's support site isn't any good and still no patch from Bioware. I can play and I like the game but it isn't any fun like this. Those are 76 Euros I regret spending. It sure isn't my PC. Every driver is up to date and I can play very recent and better looking games just fine. I shouldn't have to tweak my PC for just one game. And then only for certain spots.

#110
bman654

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Okay this is very strange.  Here are all the things I have done and the results of each when I leave the Chantry:
0. Play normally with SB Audigy SE (up to date driver) with all graphics settings on High/Very High with 0x Anti-Aliasing (the way I play most games): CRASH
1. Disable audio from DA Launcher - WORKS!
2. Disable SB Audigy SE and enable my onboard Realtek HD - CRASH
3. Disable ffdshow - CRASH
4. Disable non-standard audio codecs - CRASH
5. Disable Avast antivirus - CRASH
6. Set in-game graphics quality to low - CRASH
7. Set ALL graphics settings to low or off (shadows, frame buffer effects, textures, etc) - WORKS!  Without leaving the game, I change all in-game video options back to On/High and it still works...try to reload the savegame - CRASH
8. Set ALL graphics settings to high/very high and on like normal, EXCEPT for Texture Quality, which I set to Medium - WORKS!   While in the game, reset textures to HIGH and try to load the savegame - CRASH.

So for me, it appears to be HIGH textures -- my video card has 512MB of RAM so maybe that's my problem, although I do not understand why disabling audio also works!? Image IPB  I'm also not sure why I can bump the textures back to High after the area loads?

I'll play for a while at Medium Textures to see if this indeed resolves the issue.

Modifié par bman654, 12 novembre 2009 - 04:53 .


#111
JironGhrad

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do you have the toolset CoinMatze?

#112
CoinMatze

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JironGhrad wrote...

do you have the toolset CoinMatze?


No I don't. Why? Does that thing mess up the game even more?

I've got the German CE with every DLC I could get my hands on.
Intel C2D E6750 @ 3,2
Mushkin 4gig DDR2-8500 set to 800Mhz 4-4-4-12
Asus P5K Deluxe / Wi-Fi App
MSI RX 3870 OC Edition
Everything is custom cooled, overclocked and stable
Playing in 720p and using the onboard HD audio on Win7 64-bit

Just if my rig is the problem. Which it shouldn't be.

#113
bman654

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I'm downloading RivaTuner now to see if it can show me my video memory usage

@CoinMatze - maybe you are having video memory problems like me also!  maybe the clothing pushes your texture memory over the edge?

Modifié par bman654, 12 novembre 2009 - 05:10 .


#114
CoinMatze

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bman654 wrote...

I'm downloading RivaTuner now to see if it can show me my video memory usage

@CoinMatze - maybe you are having video memory problems like me also!  maybe the clothing pushes your texture memory over the edge?


Like I said, I don't want to tweak my PC just for one game but I'll try playing around with my memory clocks. The thing that ticks me off the most is that the game runs fine. Just not on certain spots on certain maps.

#115
JironGhrad

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It actually sounds like you have some kind of buffering issue bman... I'm running a 512mb GPU and having no problems with high textures, it could be that disabling the sound frees enough of the CPU buffer to keep it going...

#116
bman654

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Hmm. That sounds interesting. Anyway here's what RivaTuner told me:



Inside Chantry:

Medium Textures use ~350MB

High Textures use ~400MB



Inside Town:

Medium Textures use ~410MB

High Textures use ~450MB



If I have High Textures enabled when I try to enter the town, usage is only at 391MB when it crashes. I guess I'll just play on Medium until Bioware has more info.



@CoinMatze - game ran fine for me also until this spot. I was even able to walk through the town just fine the first time I came to it. It was only after I came back to a savegame in town that I started having problems. But after a few attempts to load it, I got in and was fine until I visited the Chantry. Very frustrating.

#117
CoinMatze

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@bman: I too switched to medium textures for now. At least got me out of Frostback Mountain without stripping. The issues with this game are so weird. There are people with similar rigs not having any problems and some unlucky sods have to deal with nonsensical crashes. I tried turning down the textures in the Brecillian forest and it didn't work there. I've avoided Denerim until now. Let's see how this goes. Maybe I can put some hours into this game now without it crashing on me. Maybe I can even put on helmets again. Thanks anyway. I'll be back for some more raving and ranting the next time Dragon Age crashes on me.

#118
Dennis Carpenter

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WOW I feel really good after reading someof these posts. I ahve been everywhere but Brecillian forest so far though havent completed all those areas yet but my machine has not crashed once I am running the digital download not the hard copy dont know if that makes any difference though.

#119
Hawkahn

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Just tried turning of the anti-aliasing as suggested. Crashed again... Tried every resolution and graphic setting aswell. New fresh graph drivers. My crashes are not dependant on where I am or what im doing. They just happen randomly and get a bit less frequent after a full reboot of the computer. 
Support Bioware? Is THIS it?

Modifié par Hawkahn, 12 novembre 2009 - 09:32 .


#120
JironGhrad

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Hawkahn wrote...

Just tried turning of the anti-aliasing as suggested. Crashed again... Tried every resolution and graphic setting aswell. New fresh graph drivers.
Support Bioware? Is THIS it?


Official Support is provided by EA and not Bioware or this forum

#121
Lone359

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Ive been monitoring this page for a while now silently trying to find tips on what others have done to fix crash problems, tried most things until i was stubborn enough to turn down my graphics to low and find that it doesnt crash anymore. Ive figured out as well that the game some times crashes depending on which npc you decide to attack or kill, in Lothering i found that if you attack a certain bandit. game crashes, and it would a couple of times, until i found which one it was specifically and left him till last, then somehow it worked and let me pass. Not very helpful compared to other things on here, but maybe it can help someone, either way, thanks for your input guys, i appreciate it, got more out of this thread than from support.

#122
Hawkahn

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I have reinstalled the game.
I have runned on every possible graph and sound setting.
I have updated every possible driver.
I have shut down every possible backround program.
I have emptied the temp files.

It still crashes randomly. It happens in dialogue, in loadscreen and in battle without any regularity. This is even though it plays FLAWLESSLY on even the highest setting. The loadtimes are very nice and short. I have NO other problems with this excellent game other than this but it really is starting to play on my nerves.

Win7
AMD Phenom II X4 810 processor 2.6GHz
RAM 3.25 (6installed but it only detects this amount)
ATI Radeon HD 4800 series 1gig.

Modifié par Hawkahn, 12 novembre 2009 - 11:24 .


#123
Draghmar

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RAM 3.25 (6installed but it only detects this amount)

OT: Change your Win to 64bit version and you will get all 6GB of RAM. ;)

#124
Armed 45

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Does anyone know? Is Bioware working the issue? We waited a long time for this game and to have it crash, freeze, blue screen every 15 min is driving me crazy. Running Vista and Nvidia. Have lots of RAM dual-core etc... Whats the deal? Did they even run this game before putting it out for sale. I'm about to trash this thing and tell everybody to stay away from it. I thought about up-gradind to Windows 7 but I see many others with 7 are having problems. Hat to spend the money for nothing. Wrote to Bioware with no reply so far......

#125
Hawkahn

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Im was actually thinking of downgrading from windows7 to vista.
Just to see if it works any better. But switching OS for 1 game? There my freaking limit. 

I´ve put about 6hours into this now. Not getting anywhere storywise in the game. :(:(:(

Modifié par Hawkahn, 12 novembre 2009 - 12:41 .