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Mass Effect not working.


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#1
Idioteque6

Idioteque6
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When in try to launch Mass Effect a screen shows up saying launching and nothing happens. My computer exceeds the system requirements, I tried running as administrator, reinstalling Mass Effect and Steam,  I emailed steam support and they said to open my Mass Effect folders and run secondary installation but i cant open any of the folders.  i even created a back up copy of Mass Effect and still couldn't open the folders.  The email from steam support then went on to say that i should reply to these forums.  Please help this is my first steam download and I've tried everything i could find to try and fix this problem and couldn't find any related problems with Mass Effect.  Should I email Steam Support again?  Any suggestions?

#2
Gorath Alpha

Gorath Alpha
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Follow Chris' outline in post 3 of the ME-2 forum on reporting problems.

#3
Idioteque6

Idioteque6
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Thank you for the reply heres all the info the forum said to give:
Mass Effect 1
Steam download
CPU:
Intel® Core™ i7 CPU 860 @ 2.80GHz

CPU Speed:
2.79 GHz Performance Rated at: 6.975 GHz

RAM:
8.0 GB

OS
Microsoft Windows 7 Home Premium Edition (build 7600), 64-bit

Video Card:
GeForce GT 230

Video Card atributes:
Required You Have
3D
Hardware T&L
Pixel Shader version 4.0
Vertex Shader version 4.0

DirectX version:
10.0

Sound Card:
Realtek High Definition Audio

Free disk space:
931.4 GB

When in try to launch Mass Effect a screen shows up saying launching and nothing happens.

Modifié par Idioteque6, 25 mars 2010 - 02:45 .