GameStop being sued for selling used copies of DA:O
#1
Posté 25 mars 2010 - 08:12
Now I know this is GameStop being sued, but this involves DA:O so I think it should be discussed. A lot of people have complained about how if they try to buy the game used, they not only have to pay for the game but pay $15 for Shale. In this case, GameStop charged $55 for an used copy of DA:O meaning that if the customer wanted Shale he would have had to pay MORE for the used copy than a brand new copy. I think this case has implications not just for DA:O but any game offering DLC with new games. Shale and the Cerebus Network are used basically for the developer to get a piece of the used game sales by forcing those who buy the game used to pay more to get the full content that someone who buys the game new gets. I've always thought this is unfair, and this case may not only mean bad news for GameStop but anyone developer who releases games with extra free content only available free to those who buy the game new.
#2
Posté 25 mars 2010 - 08:17
#3
Posté 25 mars 2010 - 08:19
#4
Posté 25 mars 2010 - 08:26
#5
Posté 25 mars 2010 - 08:27
#6
Posté 25 mars 2010 - 08:28
#7
Posté 25 mars 2010 - 08:29
You can't return PC games purely for the reason of the activation keys, and it looks like now the same is going to have to be done for console games. Nobody's really at fault here, except maybe the customer that believed someone would return the game without using the DLC codes.
#8
Posté 25 mars 2010 - 08:30
Dragon Age: Origins Collectors Edition was not available even 3 days after official release date.
Dragon Age: Awakening costs 10 EUR more than the offer at Amazon. (Would have liked to get it faster this way, but paying about 33% more for being able to play perhaps 1 day earlier? NO WAY!!)
After reading this now I know, that I'll probably don't need to give them more chances. I wouldn't want a 2nd hand game for the full price. And considering the extra 15 bucks (Shale also costs about 15 EUR) for this great add-on to be paid on top of this makes Gamestop's business policy unacceptable to me.
#9
Posté 25 mars 2010 - 08:33
Proph2525 wrote...
I think what happened was the box cover advertised the content, which isn't unusual. Someone purchased the game, put in all the codes for the DLC, then returned it. GameStop decided to resell it as a used copy, but unless they put it in a completely different box it wouldn't lose the advertising on the cover.
You can't return PC games purely for the reason of the activation keys, and it looks like now the same is going to have to be done for console games. Nobody's really at fault here, except maybe the customer that believed someone would return the game without using the DLC codes.
All I'm saying is that in a country where a woman can successfully sue because her coffee was hot, it isn't unfathomable that there are going to be implications from this lawsuit that could affect DA:O, Bioware, and the gaming community as a whole. In american courts, you can't use the defense "if they only used their brains." Although I will say that $55 for a used copy is ridiculous. I can find a new copy on half.com for $40.
#10
Posté 25 mars 2010 - 08:36
#11
Posté 25 mars 2010 - 08:43
#12
Posté 25 mars 2010 - 08:44
#13
Posté 25 mars 2010 - 08:52
BanksHector wrote...
Why would you pay that much for a used game when the new game is only a few dollars more?
Good question. Like I said before, you can't expect everyone to use their brains.
#14
Posté 25 mars 2010 - 08:52
#15
Posté 25 mars 2010 - 09:01
#16
Posté 25 mars 2010 - 09:05
Maybe GameStop does charge ridiculous prices for used games, but call it what it is. Just because it's BioWare's game doesn't mean the blame goes elsewhere. When you pay the extra $15 for Shale or Cerberus it goes in BioWare/EA's pockets, not GameStop.
#17
Posté 25 mars 2010 - 09:11
Used prices would be somewhere around; 40-45 bucks. VERY attractive to those that are not able to get DLC or don't like the direction DLC is going.
Modifié par TJSolo, 25 mars 2010 - 09:11 .
#18
Posté 25 mars 2010 - 09:14
It would turn into a very cost effective way of saying "I don't want your stupid DLC."TJSolo wrote...
This will be interesting if it leads to Gampstop having to reduce used game prices based on incentive items like Shale.
Used prices would be somewhere around; 40-45 bucks. VERY attractive to those that are not able to get DLC or don't like the direction DLC is going.
#19
Posté 25 mars 2010 - 09:16
the_one_54321 wrote...
It would turn into a very cost effective way of saying "I don't want your stupid DLC."TJSolo wrote...
This will be interesting if it leads to Gampstop having to reduce used game prices based on incentive items like Shale.
Used prices would be somewhere around; 40-45 bucks. VERY attractive to those that are not able to get DLC or don't like the direction DLC is going.
Love Shale, but she's not worth $15. I'd be angry if I bought the game used.
#20
Posté 25 mars 2010 - 09:17
#21
Posté 25 mars 2010 - 09:20
That's only because you want the DLC. I want them to stop making DLC. I hate it. I want all that time and those resources devoted to expansions.Crazy_Cat_Lady wrote...
Love Shale, but she's not worth $15. I'd be angry if I bought the game used.the_one_54321 wrote...
It would turn into a very cost effective way of saying "I don't want your stupid DLC."TJSolo wrote...
This will be interesting if it leads to Gampstop having to reduce used game prices based on incentive items like Shale.
Used prices would be somewhere around; 40-45 bucks. VERY attractive to those that are not able to get DLC or don't like the direction DLC is going.
#22
Posté 25 mars 2010 - 09:23
#23
Posté 25 mars 2010 - 09:28
Modifié par BanksHector, 25 mars 2010 - 09:32 .
#24
Posté 25 mars 2010 - 09:29
London_Liche wrote...
I had the same problem with Amazon.com. On the page where they advertise the Collector's Edition, it clearly states that it comes with The Stone Prisoner, The Blood Dragon Armor, etc. Nowhere does it tell you that if you purchase it used, this content will not be included. Hey, it doesn't even mention that this is DLC. It simply says the content is included. Then, it links directly to other companies who will sell you a used copy without so much as a word mentioned about the fact that the added content is no longer available to you. Is this Bioware's fault? I would say that, in part, it is. They need to do more to inform people that they will not be receiving the DLC if they purchase the game used. Instead, we get a tiny little caption on the back of the box. Not cool. Now, I was fortunate. The seller whom I purchased the game from refunded my money and my shipping fees both ways. In the end, I purchased the Collector's Edition new.
Glad you were lucky and got your situation sorted out. But I think this is exactly the type of situation that needs to change. Should people be suspicious? Yeah. But you can't expect everyone to know absolutely that this additional content isn't included if you're buying it used when it is still advertised on the product.
#25
Posté 25 mars 2010 - 09:35
Well hey, like you mentioned about the cat lady, I mean coffee lady.Crazy_Cat_Lady wrote...
Glad you were lucky and got your situation sorted out. But I think this is exactly the type of situation that needs to change. Should people be suspicious? Yeah. But you can't expect everyone to know absolutely that this additional content isn't included if you're buying it used when it is still advertised on the product.
That lawsuit was nuts. "I'm an idiot and you didn't take into consideration that idiots would be buying your coffee, and you should have taken that into consideration." After that, I remember all kinds of crazy warning labels were going up all over the place.
Similarly here (though perhaps not the so much the "I'm an idiot"), they needed to inform their customers of exactly what they were buying. Still, the root cause of this is the developer/publisher trying to extract more money out of the process. GameStop was already charging that much for used games that just recently dropped.





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